OnShop Reviews 

68
TrustScore 3 out of 5

3.0

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Company details

  1. Payment Service

Written by the company

OnShop è il primo metodo di pagamento che permette acquisti e pagamenti online senza l'ausilio di carta di credito, wallet o conti bancari. Disponibile in oltre 100.000 punti vendita, 24 ore su 24, nei migliori bar, tabacchi, supermercati (come Esselunga, Penny Market), negozi di elettronica (Unieuro) e rivenditori autorizzati. I NOSTRI CONSIGLI: - Non comunicare mai il tuo PIN a nessuno. Se ti chiedono il PIN è una truffa. L'unico utilizzo consentito è sui siti web affiliati. - Non gettare mai il PIN prima di aver completato i tuoi acquisti. Nessuno conosce il tuo PIN e quindi non è possibile recuperarlo


Contact info

3.0

Average

TrustScore 3 out of 5

68 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(68)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Told it had been delivered but it had not.

My item was not delivered but when I tried to contact I was told it had been delivered. It seems to be impossible to make contact with either the seller or onshop. The website just sends you in circles. This type of platform should be taken down from the internet. It is a disgrace, Scam.

April 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Onshop told me

Onshop told me, two weeks ago, that my F1 advent calendar had been delivered, it had not. I am retired and was home all day.
There is no way to contact Onshop that my item had not been delivered and instead, gave me the suppliers e-mail address.
I sent an e-mail to that address on three separate occasions and each time it told me that the suppliers e-mail in box was full and my enquiry could not be delivered.
I wanted to inform Onshop that one of their suppliers appeared to be rogue but there is no way to do it and they still advertise the item. I wonder how many £20.00 this company has scammed?

September 8, 2025
Unprompted review
OnShop logo

Reply from OnShop

Dear Mr Clegg,

We are sorry to read your negative feedback, but it would be more appropriate to refer the low rating and the overall evaluation to the merchant who didn't deliver the goods on time, rather than to OnShop, which payment service was provided correctly.

Kind regards,
il Team OnShop.

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