While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Information provided by various external sources

Free high quality video chat and video conferencing from ooVoo. Talk live face-to-face with up to 6 people at once.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Non-existent custormer support

I can't review the product, I am afraid.

I was unable to install the product on an Android device that had no sim.

Emailed customer support, who didn't read the problem and got a standard reply very quickly. It didn't addresss the problem.

I responded telling them this and got another very quick response telling me that their previous email had answered the problem.

In the end, I sent a photo of the screen that I was stuck on and asked to point out where, on that screen, the link was that they referred to.

That was it. I got no more replies.

Moral - Oovoo might be fine, I don't know, but don't expect customer support to help you with anything that is not on their pre-prepared responses.

October 8, 2016
Unprompted review
Advertisement
Rated 1 out of 5 stars

Be careful if you have children or teenagers using the ooVoo application

The ooVoo website promotes the download of the ooVoo social application for phone, PC or Mac.

The site itself looks professional but the application is dangerous if used by children or teenagers who are not fully aware of how to secure they profile.

There have been a number of reported cases regarding Paedophiles using the application to target vulnerable children - one example reported in the Daily Mirror in March this year.

Our daughter was sent friend requests from men whose profile pictures showed full and erect frontal male nudity.

Closing down an account is not possible - the knowledge base simply advises you to change your display name, remove your profile picture and make yourself unsearchable in the privacy settings.

The site has a support function for reporting abuse but it clearly isn't monitored as no responses are provided (not even automated responses).

Bottom line is, if you have children who use tablets or smart phones, check whether they use ooVoo and take action to monitor their contact list / secure their privacy setting - or better still, remove the application.

November 6, 2015
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look