Opal Auctions Reviews 

37
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful products and the consistently high quality of the items available on the platform. People also highlight the incredibly smooth purchasing process, friendly communication, and swift delivery times across multiple orders. Some people also felt that participating in the frequent online auctions was highly engaging and remarkably straightforward. Reviewers truly enjoy the wide variety of unique items offered and appreciate the accurate visual representations provided by the sellers. Buyers consistently note that overall transactions remain secure and well organized from the very beginning to the final delivery.

What people talk about most

Product

People report positive experiences with product, highlighting that items are exceptionally beautiful,... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the beautiful stones that... See more

Delivery service

Users describe positive interactions with delivery service, expressing strong satisfaction with fast shipping... See more

Order

Clients share positive opinions on order experience, noting that transactions go smoothly and items arrive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

BEAUTIFULL OPALS ,very happy with product.took a bit of time to get delivered

Company replied

Rated 5 out of 5 stars

My orders were very easy to bid on. They were well represented by photos and somtimed video. Once I paid I coudnt believe how fast they got to Canada,its was amazing. They were also shipped securely a... See more

Rated 5 out of 5 stars

Artgems is such an amazing seller. He and his crew own an operate and they produce and auction amazing, high-quality, top of the line opals in Australia. I have been working with opals for the past... See more

Company replied

Rated 5 out of 5 stars

Happy with my experience so far. Much easier transactions and better Admin support compared to Ebay or Etsy opal stores. Some stores are pretty consistent and very helpful with great customer service... See more

Company replied


Company details

  1. Jewelry Store
  2. also in
  3. Jewelry Buyer
  4. Online Auction Service
  5. Online Marketplace

Information provided by various external sources

Opal Auctions is the biggest online marketplace for buying loose Opals, rough Opals and Opal Jewelry. We have individual verified Opal stores with sellers located all around the globe. You can buy treasures directly through our shop or if you love auction


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(37)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and very easy

Very fast and very easy, I bought 2 items, shipping was combined and everything set up for me. Super happy with everything!

October 26, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Advertisement
Rated 5 out of 5 stars

5 STARS for purchase, delivery and quality

I was a little unsure about buying an opal necklace online, but I couldnt be happier with my purchase.
The transaction went smoothly and I received immediate email confirmation of purchase.
My necklace was quickly dispatched, and I received it within a week.
The jewelry is as depicted in the add and is simply beautiful.
Im extremely happy with all aspects of purchase and wouldnt hesitate to recommend them.

October 27, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Rated 5 out of 5 stars

Satisfied

The process went smoothly and the opal was as presented

October 15, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Rated 5 out of 5 stars

My orders were very easy to bid on

My orders were very easy to bid on. They were well represented by photos and somtimed video. Once I paid I coudnt believe how fast they got to Canada,its was amazing. They were also shipped securely and well packaged. They were exactly as ordered and the finished opals were even more beautiful than expected. Thankyou opal auctions and your suppliers,i totally love opals and Australians, your super!

October 23, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dreamtime opals sold a lot supposed to…

Dreamtime opals sold a lot supposed to "cut 100's of stones"
It was basically trash stones, NOT cutable.
Total ripoff, DONT BUY FROM HIM !

March 11, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

We are sorry to hear you were unhappy with this order. Sellers on this platform uphold a 7-day return and refund policy so buyers can safely inspect their rough opals upon delivery. While returns cannot be processed a year after purchase, we recommend reaching out within that initial 7-day window for any future orders.

Rated 5 out of 5 stars

They've got so many beautiful opals!

They've got so many beautiful opals! The auction's are easy to enter and join in when you see something you want or need, very pleased with my purchases and comes very fast and ahead of time. Would recommend purchasing through this site.

September 17, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Rated 5 out of 5 stars

Happy days

I was concerned that I wouldn’t receive my order but I’m pleased came from Australia really happy with my first order looking forward to going back onto the auction and supporting such a amazing team and also making our own jewelry from the rough opel

September 26, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Rated 5 out of 5 stars

Very satisfying experience from…

Very satisfying experience from beginning to end. Website provided accurate and detailed representation of item, transaction was easy, I received the order in five days AU to US. Plus the stone is beautiful.

September 9, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Advertisement
Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. The customer service was excellent, the opal was carefully packed for shipment, and the stone itself is beautiful.

September 6, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Rated 5 out of 5 stars

I purchased an opal on the no reserve…

I purchased an opal on the no reserve auctions. I am still awaiting my purchase to arrive but when I inquired about it, the response was immediate . They gave me a tracking number so I can see where it is. I can hardly wait to get it.

August 4, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review

Advertisement
Rated 5 out of 5 stars

opal earing and necklace

Ordered an opal, necklace and earings. opal and necklace were amazing. waiting on earings. communication with vendors excellent. loved the quality received

August 1, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Rated 5 out of 5 stars

Good experience—Investmentopals (Salma Patel) is my favorite seller

I have purchased several beautiful opals through Opal Auctions, and it has been a good experience. My favorite seller on the platform is Investmentopals, where I have had the pleasure of dealing with Sally (Salma Patel). Sally is a veteran in the industry. In communicating with her, her responses appear to be professional, sincere, and heartfelt. When I say she is my favorite, I am including all the opal sellers I have ever purchased from, both within and outside of Opal Auctions. I am happy that opal auctions enabled me to connect with this fantastic seller.

August 7, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Advertisement
Rated 5 out of 5 stars

Opal stud earrings

Exactly as pictured very happy with my purchase and great communication

July 28, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Rated 5 out of 5 stars

The stone is exactly

The stone is exactly as listed and will make a beautiful piece of jewelry. I wanted to see it before I left a review.

July 29, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

Rated 5 out of 5 stars

Very happy purchaser.

This is the second opal I ordered from this seller and both are beautiful just as described. this seller is really fast at shipping. I am amazed how quickly I received my order. I am so glad I found this website and will be looking forward to my next purchase.

July 27, 2026
Unprompted review
Opal Auctions logo

Reply from Opal Auctions

Thank you for the positive review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look