Open Study College Reviews 

7,795
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members for providing exceptionally clear guidance, answering questions patiently, and making the entire enrollment process wonderfully simple from beginning to end. People deeply appreciate the outstanding support and consistent communication during onboarding, ensuring that every learner feels thoroughly confident and welcomed as they start. However, some people mentioned frustrating issues with course materials, explicitly noting spelling errors, typos, and factual mistakes within the learning content. A few reviewers also experienced delayed responses, poor communication, or unhelpful support from tutors when attempting to raise legitimate concerns about their studies.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that staff members provided really helpful... See more

User experience

People report positive experiences with user experience, highlighting how easy the enrollment process is and... See more

Product

Customers had ambiguous experiences with product, as reviewers found some course materials helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darren, was exceptional. He got back to me almost immediately after my online inquiry. He gave me great detail on the course I was looking into. He took my questions into account and my prior experien... See more

Company replied

Rated 5 out of 5 stars

Although I had a tricky time getting everything set up, open study college was amazing, patient, helpful and ensured I was okay and happy throughout. Huge thank you to Wednesday who went above and be... See more

Company replied

Rated 5 out of 5 stars

I wanted to take a course in Bookkeeping so a quick online search, simple phone call and I’m now a (mature) student again - how easy it was! Rob from the team was so helpful and clear with information... See more

Company replied

Rated 5 out of 5 stars

I downloaded the prospectus knowing a call would come within 24hours and I had already made my mind up by the time Rob called. He put my mind at rest with his knowledge and understanding of my goals.... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Adult Education School
  4. Career and Education Provider
  5. College
  6. Distance Learning Center
  7. Private College

About Open Study College

Written by the company

Seeking a career change? Didn’t get the exam results you wanted? Looking to learn a new skill? Your learning journey has no end at Open Study College, and we will be a friendly ear, a 24/7 support, and a wildly enthusiastic cheerleader along the way.

Open Study College is a distance learning course provider that has helped over 130,000 learners globally take the next step towards achieving their ambitions.

We’re a family founded and run business, born from a genuine passion to improve the lives of others through education. With over 700 courses, ranging from A Levels and GCSEs through to professional qualifications in areas such as childcare and beauty therapy — we offer a course for everyone. Our qualifications are independently accredited by established awarding organisations, fully equipping people for the future.

Learners can study from wherever they like with us, whether that’s at home on the sofa, on the train, or at the local coffee shop, the choices are endless. Distance learning provides the flexibility to create a study schedule that fits around the busy demands of day-to-day life.

We enable people to accomplish their goals at their own pace, on their terms.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 95% of negative reviews

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4.5

All reviews

(7,795)

141 reviews in the last 12 months

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Rated 4 out of 5 stars

I feel a bit conned

I feel a bit conned. I enrolled on a language course only to find that I received the course from Linguiphone - if I had ordered directly from them I could have got it much cheaper. Also have no idea if I get any tutor support from OSC.

November 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Andrew was incredibly helpful and…

Andrew was incredibly helpful and friendly and explained everything perfectly

November 5, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Bethany.

It's lovely to know that Andrew was so helpful and friendly and explained everything to you.

We wish you all the best with your studies.

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Darren

Darren was incredibly helpful in sorting out an issue I had with enrolling my daughter on a course , assisting us with the process throughout in a very friendly and professional way.

November 3, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review.

It's fantastic to hear that Darren has been so helpful and supportive during the enrolment process.

We hope your daughter enjoys her studies!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Enrolment with Andrew

Great help from Andrew! Couldn’t ask for any one better to help me enroll to start my career, explains everything well, very helpful and knowledgeable. X

October 31, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Abbie!

We're really pleased to hear that Andrew was so helpful and explained everything clearly.

We hope you enjoy your studies.

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

I spoke to mark Bromwich today

I spoke to mark Bromwich today. He was amazing he clearly made me understand the process and guided me through the process.
He is a great asset to your college

October 30, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Emily.

We're delighted to hear how helpful and supportive Mark has been. We'll be sure to share your kind words with him.

Good luck with your course!

Kind regards

Rebecca
Open Study College

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Rated 5 out of 5 stars

I had the pleasure of talking to Mark…

I had the pleasure of talking to Mark throughout the process of choosing my course with OSC. I felt totally supported and valued as a student and feel very excited about embarking on my new learning journey. Mark was extremely professional with a great sense of humour, i look forward to completing this course and hopefully enrolling on another one soon. Thanks again, Lisa

October 29, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Lisa.

It's fantastic to know that Mark has been so helpful and supportive.

We're so pleased to hear how excited you are to begin your studies.

We wish you all the best with your studies!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Easy enrolment process

Joining the Open Study College was a very smooth experience, made easier by the amazing customer service and extra details given when asked for. I spoke to Mark many times and he enthusiastically answered all of my questions and helped me enrol over the phone and overall made the experience very enjoyable.

October 29, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review.

It's wonderful to hear that the enrolment process was simple, and our team were able to provide you with the details you requested.

We hope you enjoy your course.

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Brilliant experience booking onto the…

Brilliant experience booking onto the course, Mark was very helpful and really friendly. Cant wait to get started

October 28, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Kerrie.

It's great to hear that Mark was so helpful and really friendly.

Good luck with your course!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

This was my 3 course with open study…

This was my 3 course with open study college .
I love the way for learning without pressure.
Also everyone is helpful and friendly .
The let's say teachers are professional ale always give clear comments to your work.
I am sure I will back again in the future.

October 24, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Barbara.

We're thrilled to hear that you have completed 3 courses with us!

It's great to know that you can study without any pressure, and the team have been helpful and friendly.

We look forward to welcoming you back for your 4th course!

Kind regards

Rebecca
Open Study College

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Rated 5 out of 5 stars

Great courses, Communication and Material

Great courses, and great communication with tutors through out the course. Feedback was always honest and the course material was brilliant to help with understanding and learning the subjects.
Will definitely use this college again to undergo courses and will recommend to anyone who asks.

October 24, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Natasha.

We're so pleased to know that the communication with your tutors was so wonderful.

It's lovely to hear that you'd recommend us to others; we really appreciate this, and we look forward to welcoming you back in the future!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

I was in 2 minds as to keep my child at…

I was in 2 minds as to keep my child at school
or home school, I had a conversation with Andrew and he helped me understand the process and gave the confidence and knowledge that I was doing the right thing in homeschooling my child. Also they have the same exam board as the school GCSE’s

October 22, 2026
Unprompted review
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Reply from Open Study College

Thanks for your review, Clare.

It's wonderful to know that Andrew was able to give you honest advice and guidance in order for you to make the right decision for both you and your child.

We're thrilled to know that we have been able to help.

We hope your child enjoys their studies!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Mark was very polite and very patient

Mark was very polite and very patient
I had problem sorting payment out and mark was very helpful and kept me informed all the way.

Thank-you

October 20, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Brian.

We are so pleased to hear that Mark was polite and patient during your enrolment, while keeping you updated along the way.

Good luck with your course.

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Course initial enrolment call

I spoke with Andrew regarding the course I initially wanted to enrol in and he helped me find the best course suited for me and which would benefit me the most in the future. He was brilliant in explaining to me everything I needed to know regarding the course and the overall college and helping me with any questions I had whilst being understanding and very welcoming! Overall a great service and I thoroughly recommend!

October 20, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review.

It's lovely to know that Andrew was able to find the best course for you, and answer all of your questions.

We hope you enjoy your studies!

Kind regards

Rebecca
Open Study College

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Rated 5 out of 5 stars

Very helpful and very supportive

Very helpful and very supportive

October 19, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Anna.

It's lovely to know that the team have been so helpful and supportive.

Good luck with your studies!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Amazing adviser

Amazing adviser, really helped getting me enrolled and spend over an hour on the phone making sure everything went to plan. Big thanks to Andrew!!.

October 15, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Milena.

We're so pleased to know that Andrew was helpful and supportive.

We hope you enjoy your studies!

Kind regards

Rebecca
Open Study College

Rated 1 out of 5 stars

Poor customer service

Poor customer service, staff members are rude, have no idea what courses they are selling to people and the course material is poor and basic. I was pressured into applying for this course, I advised my current level of education was told to apply and after reviewing I'm more than qualified for this course. Staff ate dismissive, rude and unhelpful. Avoid this institution at all costs

October 15, 2026
Unprompted review
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Reply from Open Study College

Hi Sonny,

Our Education Specialists are available to support prospective learners and recommend courses based on the information provided to them during enrolment.

I understand you called today and spoke to our Learner Services Manager, who will be in touch to discuss a satisfactory resolution for you.

Kind regards

Open Study College

Rated 5 out of 5 stars

Today I enrolled with the college for…

Today I enrolled with the college for the CIM course, and I wanted to share how pleasant my experience was. Andrew made the process smooth and stress free, and has customers service skills that are nothing short of excellent. I’ve spoken to a lot of other colleges that do this course, but this was the first person I’ve spoken to who’s put my mind at ease when speaking about the details of the course. I truly do appreciate the dedication from Andrew, to get me enrolled smoothly, and to give me all the information necessary. Thank you Andrew. - Megan Jenkins

October 14, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review, Megan.

We're delighted to know that Andrew was so fantastic and helpful during your enrolment.

It's lovely to know that he made the process smooth and put your mind at ease.

We'll be sure to share your kind words with Andrew.

We wish you all the best with your studies!

Kind regards

Rebecca
Open Study College

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Rated 5 out of 5 stars

Mark was brilliant

Mark was brilliant, didn't just bombard me with all about the course straight away he was open to have a laugh and talk to me as a human being. He reassured me and answered any questions I had, thank you

October 14, 2026
Unprompted review
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Reply from Open Study College

Thank you for your kind review, Amie!

It's great to know that Mark was so helpful and answered all your questions while showcasing his personality during your call!

We wish you all the best for your studies.

Kind regards

Rebecca
Learner Services Manager

Rated 5 out of 5 stars

Was looking into a course for my mum…

Was looking into a course for my mum and was assisted by the lovely Meleeka! She’s amazing, her service was 10/10 and I’m seriously grateful that I have had her for my experience with Open Study College!!!

October 9, 2026
Unprompted review
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Reply from Open Study College

Thank you for your review.

We're so pleased to know that Meleeka was helpful and supportive.

Good luck with your studies!

Kind regards

Rebecca
Open Study College

Rated 5 out of 5 stars

Darren made our experience of enrolling a breeze


Darren made our experience of enrolling with open college for my sons A Levels so easy.

He was so knowledgeable about open college, explained everything to both myself as a parent and to my son, the student.
There was no pressure to enrol either.

Thanks for your help Darren.

October 2, 2026
Unprompted review
Open Study College logo

Reply from Open Study College

Thank you for your kind review, Kirsteen.

It's lovely to hear that Darren was so helpful and knowledgeable about our college and courses.

We'll be sure to share your kind words with Darren.

Kind regards

Rebecca
Open Study College

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