So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more
Company replied
I love Optery and have been using them for several years now. They never fail to impress! Try or subscribe to Optery if you want a clear, evidence-based approach to taking back control of your persona... See more
Company replied
Optery is very thorough, going state-by-state to remove your information where you might not have thought to look. I would have kept the plan if I could have afforded it. I can't right now, but I do... See more
Company replied
Company details
Written by the company
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.
Contact info
6150 Center St #121, 94517, Clayton, United States
- support@optery.com
- www.optery.com
4.1
Great
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not user friendly at all
Not user friendly at all. Kept starting over and asking the same questions over and over. I still don’t have my initial free report.
October 8, 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback.
We’d like to look into what happened and help you get your report. We’ve requested your contact details through Trustpilot so we can locate your account and investigate the issue.
You can also contact us at support@optery.com, and our team will prioritize reviewing your case.
We appreciate the opportunity to address your concerns and help resolve this.
Found stuff online about me that I had…
Found stuff online about me that I had no idea was out there. Highly recommend
October 3, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience with Optery. We're glad our scans helped uncover information you weren't aware of, and our team will keep working to get it removed. If you have any questions along the way, feel free to reach us at support@optery.com.
My subscription is canceled - continued billing attempts
I started my Ultimate service on August 13. My subscription was canceled on September 13, as confirmed on Optery’s website and via email, due to a declined payment method. Optery is no longer providing services to me, and there is no option to cancel my account because it is already canceled. Despite this, Optery has attempted to charge me $19.99 eight times since September 13. This is not a situation where service continued past the membership already paid in advance. My use of the service also coincided with a spike in calls to a number that had not been used before.
Update: I was also contacted 4 times by "Leonard" via email, including one that stated, "Bumping this up in your inbox again." Maybe a total of 14 emails + at least 1 robocall since September 13th about a membership that is already canceled. There is no cancel button or option to end the membership. It has already been done. The only option is to permanently delete my data with them. To recap, as of today, I have attempted to authorize it for a canceled membership, simply so they could start it up again. Plus, an AI bot sent an email for the sole purpose of making sure your AI bot thinks something is more important by adding more junk.
September 24, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience.
Optery helps customers remove their personal information from people-search sites and data brokers that may contribute to unwanted calls and messages. When that information is removed, it can help reduce unwanted contact over time. However, spam can also come from other sources outside of the sites we manage, so removals do not necessarily stop all spam immediately.
We’d like to review your account and billing history directly to confirm the cancellation date, the status of your subscription, and the payment attempts referenced in your review. We’d also like to review the removal activity on your account and better understand the concerns you raised about the continued spam calls.
We’ve requested your contact information through Trustpilot so we can locate your account and investigate this further. You can also reach us directly at [support@optery.com](mailto:support@optery.com) with the email address associated with your account, and our team will prioritize reviewing the issue.
We appreciate the opportunity to look into this and address your concerns directly.
I like the thoroughness of your…
I like the thoroughness of your removals.
September 25, 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback! We’re glad to hear you appreciate the thoroughness of our removals.
We appreciate you trusting Optery with your privacy and taking the time to share your experience.
Fantastic Customer Service
I reached out to Optery because my subscription renewed and I had completely forgotten to cancel it beforehand. I noticed the charge and canceled right away, then contacted support to explain what happened and ask if a refund would be possible since the renewal had just happened.
Wayne got back to me so quickly and took care of everything; he canceled my subscription and refunded the payment without any issues. I really appreciated how fast and easy the whole process was.
Thank you so much, Wayne, for your help! I appreciate it!
August 27, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience! We’re glad Wayne was able to help quickly and make the process easy for you.
We’ll be sure to pass along your kind words to Wayne. We really appreciate you taking the time to recognize his support!
Reply from Optery
Thank you for sharing your experience! We’re glad to hear that Optery is working as promised and that you’d recommend us. We really appreciate your support and trust in our service.
Service that is definitely worth it!
I don't write many reviews but Optery has been such a beneficial and worthwhile service that I decided to do so for once. It is definitely worth it. Before you signup, check for discounts/promo codes. You'll probably find something you can use. They have discounts for folks such as teachers, students, domestic violence and stalking victims, healthcare workers, and more.
I recommend the annual billing cycle both for a better discount and it plays into one of the reasons I really like Optery - it is a set it and forget it service. I happily let it work in the background and do its thing. They send out quarterly reports showing the progress they've made and info they've removed from online brokers. Tried doing this myself for a while, but there are too many sites to stay on top of. Ohh and some of those sites will remove your data for a period of time but then it'll be reposted there later. Optery's continual monitoring helps tackle those cases and all of the other hard to remove data brokerage sites. Definitely worth it!
September 18, 2026
Unprompted review
Reply from Optery
Thank you for taking the time to share such a detailed review. We’re glad to hear that Optery has been a worthwhile service for you.
We especially appreciate you highlighting the ongoing monitoring. As you mentioned, personal information can sometimes reappear after being removed, which is why keeping an eye on those sites over time is important.
Thank you for trusting Optery and for recommending us!
I absolutely love the extensive…
I absolutely love the extensive services that Optery has to offer and the screen shot verification of removal of my sensitive, personal data is even more peace of mind. I've tried several similar services, and Optery is by far one of the absolute best. Their customer service is top notch as well.
September 11, 2026
Unprompted review
Reply from Optery
We’re really glad to hear that the removal screenshots and detailed results have given you extra peace of mind.
It also means a lot to hear that you’ve had a great experience with our support team. Thank you for choosing Optery and for taking the time to share your experience!
did a very good job of deleting my…
did a very good job of deleting my mentions online. I didn't even need to keep it on persistently, a few months was enough until the weeds grow again.
September 9, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience. We’re glad to hear Optery helped remove so much of your personal information online.
You’re right that online information can sometimes reappear over time, so it’s great to hear that a few months of coverage made a noticeable difference for you. We really appreciate your support and trust in Optery.
They did great
They did great, eliminated over 75% of the spam I kept getting. I really appreciate everything and will use them again when needed. Thank you dearly
Pam
September 10, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience. We’re really glad to hear that Optery helped reduce the spam you were receiving.
We appreciate you trusting us with your privacy and taking the time to share your results. We’ll be here if you ever need us again.
this company is a theif
this company is as horrible as the data brokers they claim to delete. they did nothing but take my money the calls got more frequent and more often from 6am to 11 pm. I canceled within the month money back period and they charged me for a year and refused my money back and won't call me or chat with me on their site. beware and good luck
September 8, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience and we’re sorry to hear about the frustration you’ve had.
When it comes to unwanted calls and messages, Optery helps remove personal information from people-search and data broker sites that may be contributing to that exposure. If those calls or messages are coming from information obtained through sites where we’ve completed removals, reducing that exposure may help reduce unwanted contact over time. However, spam can also come from other sources that are outside of Optery’s removal process.
We’d like to review your account directly to verify the cancellation date, billing details, and refund request, as well as review the removals completed on your account and better understand the concerns you raised about the increase in unwanted calls.
We’ve requested your contact information through Trustpilot so we can locate your account and investigate this further. You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.
We appreciate the opportunity to review your account and address your concerns directly.
I've used optery for a few months to…
I've used optery for a few months to help remove my information from over 300 data broker websites.
It quickly and drastically reduced the number of spam phone calls I receive, a welcome relief.
August 24, 2026
Unprompted review
Reply from Optery
Thank you so much for sharing your experience! It’s great to hear that Optery has helped reduce your exposure across hundreds of data broker sites and, even better, that you’ve noticed a significant drop in spam calls. That’s exactly the kind of real-world impact we hope to provide. We really appreciate your support!
Finally, real privacy protection that actually works!
I love Optery and have been using them for several years now. They never fail to impress! Try or subscribe to Optery if you want a clear, evidence-based approach to taking back control of your personal information online. Their screenshot proof, ongoing monitoring, and genuinely useful free option easily make them a top-tier privacy tool. To put a stop to the endless spam and annoying calls, go with Optery—you'll be so happy you did!
August 17, 2026
Unprompted review
Reply from Optery
Thank you so much for being with Optery for several years and for sharing this.
Our goal is to make privacy protection clear, transparent, and easy to follow, so we’re especially glad the screenshot proof and ongoing monitoring have been helpful to you. We truly appreciate your continued trust and support!
Not great at removal at all.
I've been a customer since Oct 2025 force one year membership, so at the time of this writing its been nearly 9 months, At this time you would think some of the spam calls, and text have reduced but sadly no it has not, and the dashboard still shows PENDING removal for about 25%+ of the sites available. Save your money and go with a different product!
August 14, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience.
When we help customers with removals from data broker sites, the goal is to reduce online exposure over time. Spam calls and texts can come from many different sources, so removals do not always result in an immediate reduction in unwanted contact.
We’d also like to take a closer look at the removals that are still showing as Pending on your dashboard and confirm the current status of those requests. We’ve requested your contact information through Trustpilot so we can locate your account and review the progress in more detail.
You can also reach us directly at support@optery.com with the email address associated with your account, and we will prioritize reviewing your case.
We appreciate your feedback and the opportunity to review your account and address your concerns properly.
Optery Data Removal services has my "BACK"
Optery Data Removal services has had my back
for the last year and performed a great job for me. Without the Help Optery preforms month by month, I can't get it done!..A Professional
Company with FIVE STAR Service that "WORKS"
A Five Star Thank You to the best in the Data Removal services !..
August 12, 2026
Unprompted review
Reply from Optery
Thank you so much for your kind words and for trusting Optery over the past year! Our goal is to make data removal easier and continue working in the background so you don’t have to manage it all yourself. We’re glad to hear the service has been helpful, and we truly appreciate your support and five-star review.
Since joining Optery
Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that listed my personal information was totally unknown to me. Wow, there's a lot of companies that buy your information. Have even used their report marketers service to report the few companies that got through their scans. Best money I ever spent, just for a silent phone.
January 8, 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience.
It’s great to hear that the unwanted calls have stopped and that you’ve been able to see just how much of your personal information was available online.
We also appreciate you making use of the reporting tools for anything that needed additional attention.
Thank you for trusting Optery with your privacy and for taking the time to share your results.
It looks like they removed things, but....
It looks like they removed things, but my Spam emails and calls actually increased. I'm on my third and final year. It isn't worth $200 per year to me.
August 7, 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations.
While removing personal information from data broker sites can help reduce online exposure and potential sources of unwanted contact, there are many other sources of spam calls and emails that fall outside of data broker removals.
We’d like to review your account directly to better understand the removals completed over the course of your subscription and your current exposure. We’ve requested your contact information through Trustpilot so we can locate your account and take a closer look.
You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.
The absolute best
The absolute best. I had used others who have nowhere near the clout Optety has and thus was not expecting the great results. I was exposed everywhere and now I’m not. They are worth every penny.
August 3, 2026
Unprompted review
Reply from Optery
Thank you so much for your wonderful review!
Protecting your privacy is an ongoing effort, and we're grateful you chose Optery to help with that journey. Hearing that you feel we're worth every penny means a lot to our team.
Thank you again for your trust and support!
The support staff were in constant…
The support staff were in constant contact with me with assistance for cancelling my subscription to their service. Not that there is anything wrong with the service, it just wasn’t for me. The support was great and much appreciated
July 29, 2026
Unprompted review
Reply from Optery
Thank you for your kind words! We're glad we could assist and appreciate your feedback. Thanks for trying Optery!
horrible experience with the website
horrible experience. after a year of ok service I got a notice that it would auto-renew. I did not want to do that. The links provided in the email did not work. I attempted to sign on to the website and was confronted with one of those GD gotcha screens with tiny blurry pictures that as a 78 year old I could not read nor enlarge. I am enraged by those and cancel any organization that uses them. I cant cancel my account because I cant sign into it. I tried resetting the password twice and both times it times out in less than 30 seconds, something I have never seen before. Customer service is only by email. We'll see if they will cancel it. Frankly the results they provided, about 50%, are not worth the hassle.
July 27, 2026
Unprompted review
Reply from Optery
We're sorry the cancellation process was frustrating. That's not the experience we want you to have, and we'd like to help make this right.
If we're understanding correctly, the main thing you need is to cancel your account so it doesn't auto-renew. To get that sorted quickly, please email us at support@optery.com with the email address associated with your account, and our team can help you directly. (We've also requested your contact info via Trustpilot in case that's easier.)
We send the auto-renewal reminders so customers have a heads-up and the chance to make changes before being billed. The image verification step (CAPTCHA) is intended to protect accounts from unauthorized access. We understand that it adds friction and certainly don't want it to feel like a barrier.
We're sharing your feedback with our product team, since we want every part of the experience, including cancellation, to be as easy as possible. Please reach out when you can so our team can resolve this matter for you promptly. We appreciate you taking the time to flag this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.