OPTIMA FREIGHT LLC Reviews 

23
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Well everything it's a very very bad company they change logs on u while driving there dispatch is horrible they change dispatch one mint after another they lie bout pay to be honest this is superego... See more

Rated 1 out of 5 stars

This company owes us about $7700 dollars for some container loads that were to be stored in our yard until the customer would accept the load. We have not received payment for these loads. Optima do... See more

Rated 1 out of 5 stars

We serviced a load for these guys booked with Kylo and Manjit. They stated they offer quickpay at delivery or payment will be made in 30days. Communcation was great at the time of the pick up and serv... See more

Rated 4 out of 5 stars

Cost is a significant factor when selecting a 3PL . Optima ensure that you are getting a fair and competitive price for the service provided. We asked for quotes from multiple companies and compared t... See more

Company replied

Company details

  1. Transportation Service

Written by the company

Trucking across United States and Canada


Contact info

1.9

Poor

TrustScore 2 out of 5

23 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(23)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Well everything it's a very very bad…

Well everything it's a very very bad company they change logs on u while driving there dispatch is horrible they change dispatch one mint after another they lie bout pay to be honest this is superego under different names . If you like being broke come here if u make 7 thousand dollars u'll only get 400.00 of it that scam you out of your money and make you run 24 hours a day and it's fixed dispatch during orientation they lie to pull you in if you like you cdls run run far away!!! It's really ego they lease off of ego express run lids illegally.. point blank . If you don't like tickets or rebuilt junt trucks from here run they are taking ego trucks of the old superego and flaping them together they already got 2 out service out of four this place is still superego they changed there dot two times in one week .

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Optima Freight will not pay you.

This company owes us about $7700 dollars for some container loads that were to be stored in our yard until the customer would accept the load. We have not received payment for these loads. Optima does not answer the phones. We reached out to the receiver directly and they have sent the documentation for payment of these loads to Optima Freight. Websites still up but no way of reaching them.

May 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Well they are at it still wish I had…

Well they are at it still wish I had seen this website before taking two loads from them.
Booked two loads from
Anaya Lopez
Logistics Coordinator
(T) +1 307-217-4016
Then tried to get paid and she never answered. Then once I told her I was sending the bill to the receiver she emailed and said she no longer works there and told me to call Visakh
(307) 456-1512 who doesn't answer the phone either they multiple addresses and phone numbers some don't work and others don't answer. Best advice is to send receivers to collections or put a lien on their business and someone will pay the bill.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

We serviced a load for these guys…

We serviced a load for these guys booked with Kylo and Manjit. They stated they offer quickpay at delivery or payment will be made in 30days. Communcation was great at the time of the pick up and service was delivered as per there last year in October and since then they stopped answering calls and stopped responding to our emails. Payment is still not received please avoid working with these guys at all cost and we will be reporting them to TIA watchdog.

October 11, 2024
Unprompted review
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Rated 1 out of 5 stars

THIS COMPANY IS TERRIBLE!!

THIS COMPANY IS TERRIBLE. THEY STATE THEY THEY OFFER QUICK PAY. COMMUNICATION IS GREAT IN THE BEGINNING AND DURING THE SHIPMENT AND DELIVERY. AFTERWARDS WHEN YOU INVOICE AND WAIT 24 HOURS FOR QUICK PAY- THEY DO NOT PAY YOU ! THE EMAILS GET NO RESPONSE. THEY STOP RESPONDING TO PHONE CALLS AND VOICEMAILS. YOU CAN CALL THEM UNTIL YOU ARE ALL COLORS OF THE RAINBOW, THEY WILL NOT ANSWER. NUMBERS FOR THE "COMPANY" DO NOT GO THROUGH. BUT THEY WILL SEND YOU QUOTE REQUEST . I WILL NEEEEEVERRRRR WORK FOR THIS COMPANY AGAIN. ITS PEOPLE LIKE THEM THAT MAKE IT HARD TO TRUST NEW COMPANIES TO HAUL FOR. I FEEL SORRY FOR ANYONE ELSE IN THE SAME BOAT AS I AM IN RIGHT NOW. THE EXCUSES, BLAMING CREDIT ON THE OPPOSING COMPANY. LIKE NO. PAY WHAT YOU OWE TO THE CARRIERS. !! IF ANY ONE GETS A CALL OR QUOTE FROM ANYONE IN THIS COMPANY - RUN ! ABORT MISSION. ASAP.

June 7, 2024
Unprompted review
OPTIMA FREIGHT LLC logo

Reply from OPTIMA FREIGHT LLC

Hello if you are not getting any response it is because of our optimafreightllc.com is not working it is because of DMARC AND DKIM ISSUE please contact us through admin@optimafreight.us

Rated 1 out of 5 stars

Worst customer service

Very responsive company, until a problem comes. It could have been a one off incident, but we didn't have the best experience with this company. I would not work with them again, promised load didn't get picked up with ample amount of time.

March 25, 2024
Unprompted review
OPTIMA FREIGHT LLC logo

Reply from OPTIMA FREIGHT LLC

Hello Sanjay

We denied your load because you are not paying on time as per transcredit report your company is having credit score below 60 which means your company is not paying anyone on time if you want we can share you the report we can only work with company like yours on prepayment

Thankyou

Rated 1 out of 5 stars

Really bad service

Really bad service, not picking up the phone calls and at the last movement they cancel the shipment.

March 1, 2024
Unprompted review
OPTIMA FREIGHT LLC logo

Reply from OPTIMA FREIGHT LLC

Hello Sanjay We denied your load because you are not paying on time as per transcredit report your company is having credit score below 60 which means your company is not paying anyone on time if you want we can share you the report we can only work with company like yours on prepayment Also we never denied any phone calls

Thankyou

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Rated 1 out of 5 stars

Very baad service at the last moment…

Very baad service at the last moment they back out with the disastur excuse disaster.

Shipment confirmed 10 days prior the pick up and at the end whne the freight was supposed to be picked up they backed out due to which wharehouse charge us for cancelling the load.

March 1, 2024
Unprompted review
OPTIMA FREIGHT LLC logo

Reply from OPTIMA FREIGHT LLC

Hello Sanjay We denied your load because you are not paying on time as per transcredit report your company is having credit score below 60 which means your company is not paying anyone on time if you want we can share you the report we can only work with company like yours on prepayment

Thankyou

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