Initially, I left a bad review because after placing my order, I didn’t receive my translation within the 24-hour turnaround promised on the website. I tried calling customer service by phone, but... See more
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SCAM! At the beginning, they were super responsive, but when I paid, they disappeared. Also, they tried to charge me 3 times for the same quote but the system blocked my card. Fortunately, I was able... See more
Terrible service! I'm starting to think it's a scam because I paid over $100 for translations and no one is around; they aren't responding, and my money has disappeared too.
SCAM They take your sensitive information and give no replies or translations. I disputed the charge 4 days after I sent them foreign birth certificates to translate. Dumb move as I usually look up pl... See more
Company details
Information provided by various external sources
Orbit Translation offers online Certified & Notarized Translation for your personal & business documents in more than 110 languages for $19.95 per page only within 24 hours. Translations are guaranteed accepted by USCIS, Consulates, Government agencies, Embassy, Schools, Universities, etc. Its 100% safe and secure trusted by more than 11000 clients. We offer top-quality certified translation services and our customer support is open 24 x 7
Contact info
11807 Westheimer Road Suite 550, 77077, Houston, TX, United States
- 1 (800) 687 4393
- info@orbittranslation.com
- www.orbittranslation.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great final result and helpful email support (Patience is key!)
Initially, I left a bad review because after placing my order, I didn’t receive my translation within the 24-hour turnaround promised on the website. I tried calling customer service by phone, but unfortunately, they weren't able to help me solve the issue. After reading some negative reviews online claiming the site was a scam, I panicked and assumed the worst.
However, everything changed once I reached out via email. Their support team promptly followed up on my order. When I reviewed the initial draft, I noticed several details that needed corrections, and they were extremely kind and cooperative in revising the document until it was exactly what I needed. Furthermore, when I expressed my concerns, they addressed all my questions and kindly explained that a sudden heavy workload had caused the delay. They truly went above and beyond to make sure the final document met all my expectations.
In the end, I am very satisfied with the final result and think Orbit Translation provides a solid service. It is also significantly more affordable than many other translation companies.
My main takeaway: I would definitely recommend them, provided you aren't in an extreme rush. And if you're currently waiting on an order and haven't heard back, I strongly suggest contacting them via email—I'm confident they will help you resolve it!
Terrible service
Terrible service! I'm starting to think it's a scam because I paid over $100 for translations and no one is around; they aren't responding, and my money has disappeared too.
SCAM! DO NOT TRUST THEM
SCAM!
At the beginning, they were super responsive, but when I paid, they disappeared. Also, they tried to charge me 3 times for the same quote but the system blocked my card. Fortunately, I was able to dispute the charge with my bank and cancel the transaction.
Absolutely terrible service
Absolutely terrible service. I paid for my translations on September 9 after being promised that my documents would be completed within 24 hours. Fifteen days later, I still had not received my translations, and the company repeatedly ignored my emails and failed to provide any meaningful explanation or update. This is extremely unprofessional, disrespectful, and unacceptable. A company should not take a customer’s payment, promise a 24-hour turnaround, and then completely disappear when the service is not delivered. My experience with Orbit Translation has been extremely disappointing, and I would strongly warn others to think twice before trusting this company with their important documents.
IS A SPAM.
Do not use, scam
They guarantee a 24 hours service and after 2 weeks I still have not received my translations. This is a scam, stay away.
Was discussing with customer services
Was discussing with customer services. There were no signature and a name of translator on the final certificate of translation. When requested correction, no response.
Can confirm this is a scam.
Can confirm - this company is a scam.
Did not receive the documents, which were mildly sensitive in nature.
Called customer service and they asked me for further information that was sensitive.
DO. NOT. USE.
Scam?
Didn't provide the translation.
Requested sensitive information during the call to resolve the issue (checking bank account number) and hanged up when I asked why as I paid with credit card.
Potentially fraud but also scam. Beware.
Be warned they are taking your money but donʻt deliver
Be warned, safe time and trouble, donʻt use them. They donʻt deliver and donʻt respond after payment.
I was in a rush and I didnʻt checked their Online reviews. First red flag was that you canʻt use their Online Checkout to place an order because
Stripe wouldnʻt allow live transactions for their account, so they ask you to get a quote.
Their Quote respond comes fast with payment link and guaranteed delivery time. Nothing got delivered, no response at all on refund requests, etc.
Disputing charge now with Payment Company because of non delivery. They are a Fraud be aware!
Never and ever again I will use this…
Never and ever again I will use this service. They are not responsive. They don't return your email, and don't deliver the service as they promise. Their quality of work is terrible. DON'T USE THIS ORBIT TRANSLATION, YOUR MONEY AND TIME WILL BE WASTED.
Scam
I received a quote. Paid the service. Never received anything. Tried to call, number not working.
Tried their online chat, no one is available. All their e-mails are just a automated response.
This place needs to be reported and sued.
Complete Scammers guys
Complete Scammers guys. Please do not buy. Lost $600. Suing them.
Paid company $300 for a translation…
Paid company $300 for a translation service that was never provided. They do not respond to email, online chat, and the phone number is disconnected.
Orbit Translation es una estafa
Orbit Translation es una estafa. Pagué $440.89 por traducciones y nunca entregaron el servicio ni respondieron. Esto afecta a muchas personas. Eviten este sitio
Orbit Translation is a scam. I paid $440.89 for translations and they never delivered the service or responded. This affects many people. Avoid this website.
Warning ⚠️ don't use this Orbit company…
Warning ⚠️ don't use this Orbit company is a scam totally a fraud.
I just concerned about the all information they are collected from those documents.
THIEVES!! (Sherryl Barrios IS A SCAMMER)
These people are SCAMMERS! DO NOT do business with them whatsoever. They charged my card TWICE for a translation service I never received. I reported them to the BBB where they have an F grade. If anyone in the Houston area knows a translator named Sherryl Barrios report her to the police IMMEDIATELY because she and everyone behind this sham company is a THIEF and deserve to be in jail for all the money they’ve has stolen from good people. DISGUSTING
THEY ARE JUST SCAMMER
THEY ARE JUST SCAMMER! DO NOT EVEN TRY TO WORK WITH THEM. I'm a collage student and I needed to translate my previous collage course description. They've promised me that they will complete my order by June 28th. I paid for it. Since then they don't respond any email. I paid them $780 so be careful who you work with...
It is a scam
It is a scam. The number is disconnected and they charge you and never reply or send anything. Their ATA certification is also fake, there is no record of them
I think this website is a scam
I think this website is a scam. I requested a quote to translate some documents, they got back to me a quote , I paid and got a receipt. After that, they don’t reply to emails and their customer service phone is disconnected! I paid around $140. Don’t use them!!
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