I've been looking for a large scale paper lantern for some time. I found it thanks to Orntli and the options of different diameters really helped. There's just a slight problem with the websites searc... See more
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The sweater I bought at Orntli was truly geat!
The sweater I bought at Orntli was truly great. I was looking for sweaters with turtleneck and specific colours. I visited many shopping sites world-wide without success. I finally found a site and that was Orntli. The price was much less expensive than other shopping sites who carry turtleneck sweaters.
So I put an order with one color, wondering whether the sweater is truly with high-quality. The sweater arrived today and it was just in my taste in colour and in the quality of the material. Thus I put another order with two different colours.
The order process its easy and straight…
The order process its easy and straight forward. 👌🏻
DO NOT ORDER FROM ORNTLI
DO NOT ORDER FROM THIS COMPANY.
My experience with Orntli has been absolutely terrible. I received damaged merchandise that looked very cheap, but when I requested a refund, the company refused to provide a prepaid return shipping label and demanded that I pay for shipping back to CHINA, not even Norway, myself.
This is despite their own return policy explicitly stating that the seller covers return shipping for damaged items.
I was willing to return everything, but the company falsely told my bank that I had refused to return the merchandise and wanted to keep it, which was lie.
Instead of honoring its own policy, Orntli repeatedly offered me discounts rather than processing a proper return and refund. I didn't want to keep items I paid almost $400 for that look like they cost $9. I just wanted to ship them back but without paying shipping fee which would be over $100.
My bank has since reopened my chargeback claim after I submitted the original correspondence confirming my willingness to return it and screenshots of the company's return policy.
Damaged products, refusal to honor their own return policy, and misleading statements to a financial institution. This is completely unacceptable.
I strongly advise anyone considering ordering from Orntli to think twice. I would never buy from this company again.
Extremely Disappointing Experience
Extremely Disappointing Experience – Not Recommended!
I purchased a watch from the Orntli website, only to receive a defective product. More than six months have passed, and I am still waiting for the refund I am entitled to.
Unfortunately, this has been an extremely frustrating and disappointing customer service experience. Receiving a faulty product is something that can happen, but leaving a customer waiting for more than six months without issuing a refund is simply unacceptable and shows a complete lack of responsibility and respect for customers.
A company's reliability and customer service are truly tested when something goes wrong, and in this case, Orntli has completely failed.
I strongly advise anyone considering purchasing from this website to think twice before entering their credit card details.
חוויה מאכזבת ביותר – לא ממליץ!
רכשתי שעון דרך אתר Orntli וקיבלתי מוצר תקול. מאז עברו יותר מחצי שנה, ואני עדיין ממתין לקבלת ההחזר הכספי שמגיע לי.
לצערי, מדובר בחוויית שירות גרועה ומאכזבת במיוחד. לקבל מוצר פגום זה דבר שיכול לקרות, אבל להשאיר לקוח במשך יותר מחצי שנה ללא החזר כספי – זה כבר חוסר אחריות וזלזול בלקוח.
מבחינתי, אמינות ושירות לקוחות נמדדים דווקא כשמתעוררת בעיה, ובמקרה הזה האתר נכשל לחלוטין.
ממליץ לכל מי ששוקל לרכוש באתר לחשוב פעמיים לפני שהוא מכניס את פרטי האשראי שלו.
The product is good and I’m satisfied…
The product is good and I’m satisfied with the purchase. However, although shipping is advertised as free of charge, an additional shipping fee is still charged. That’s a bit misleading, but overall it’s okay and doesn’t change my positive impression of the product.
This website is just a chinese store, lamp came with no instructions and electrical work needed for assembly
This website is basically a chinese store that tries to look like a legit store selling products. In Europe is shown as being Norwegian but the lamp we ordered can from China. Took weeks to even ship and even more weeks to arrive.
The lamp came in a carton box with no instructions and with electrical work needed to assemble the lamp.
Basically just avoid this website and buy from a real store.
We'll see..
This website is shit
This website is shit. Every time I order an item it gets canceled and they refund my money saying that the price was wrong and they send me a higher price for the same item. They did not honour my 30% code that they issued for writing a positive review. I would shop somewhere else.
I had terrible experience with this…
I had terrible experience with this shop. I really cannot believe that those positive reviews aren’t bought by the company. My experience in a nutshell:
1) Item (lamp) was of very low quality, sent from a chinease supplier.
2) When I contacted the shop (they don’t provide the return address, you need to explicitly ASK for the return address), they took very long to respond, clearly prolonging the process on purpose.
3) Then they told me that the return shipping fee will be free, but in the next e-mail they „offered to expedite” the return of the money by spending 20% of the item value on shipping fee. Then they stopped responding to emails.
In short: very low quality of products, TERRIBLE customer service.
Clearly a drop shipping business.
Very nice product
very good!!
Best selection and maximally simple…
Best selection and maximally simple buying process. Highly recommend Orntli <3
easy website to navigate
easy website to navigate, with nice products. there was a problem with the first time I ordered a product but the response was quick and the matter resolved
Attractive design of the products
They use false advertising and deliver…
They use false advertising and deliver products that are of extremely low quality. I definitely do not recommend plus the deliveries take about 3 weeks in my case .
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