OSR Reviews 

192
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional quality and emotional value of the offerings. Customers frequently praise the extremely helpful and responsive customer support team, noting that staff members always take the time to assist with any questions. People love how meaningful and unique the gift is, mentioning that the website is easy to navigate and makes the purchasing process very simple. Some reviewers were not happy with shipping constraints, unexpected restrictions, or occasional delivery delays experienced during transit. Despite these logistical hiccups, consumers remain very satisfied with the wonderful products, beautiful packaging, and overall memorable experience.

What people talk about most

Product

People report positive experiences with product, highlighting it as a unique, romantic, and deeply meaningful... See more

Customer service

Consumers find customer service to be positive, helpful, and attentive to their needs. Reviewers frequently... See more

Service

Users describe positive interactions with service, expressing complete satisfaction and gratitude for the... See more

Delivery service

Reviewers express mixed feelings about the delivery service. Many people report impressively fast logistics,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the website as very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second time ordering from OSR.org and I'm really happy with it! It's such a unique gift idea that people actually remember and appreciate. The quality is excellent - everything arriv... See more

Company replied

Rated 5 out of 5 stars

3 years ago my wife gave me a star for my 80 years birthday. To me I have never received such a personal gift. Now my grand child have his 4 years birthday and I will give him the same joy. Maybe he n... See more

Company replied

Rated 5 out of 5 stars

The idea behind OSR is genuinely special. Naming a star for someone you love creates a very personal, symbolic and romantic experience, and that was exactly why I chose the Star Gift for my wife. It... See more

Company replied


Company details

  1. Gift Shop

Written by the company

★ Online Star Register (OSR) is a unique and innovative company that offers the opportunity to give the most original gift in the universe: naming a star in the night sky. ★ It is founded with the vision of creating memorable and personal gifts. Naming a star can be done for a special occasion such as a birthday, anniversary, wedding, or in memory of someone special. Registering is accessible online, making it possible for anyone to name a star from anywhere. Each star registration comes with a personalized star certificate and access to the OSR Star Page. The Star Page offers an experience where users can view their star online and share it with friends and family. Additionally, OSR provides free access to the One Million Stars browser app and the OSR Star Finder mobile app. This allows customers to easily locate their named star in the night sky using augmented reality technology. With a focus on creating emotional and lasting experiences, Online Star Register has become a trusted name for personalized gifts that inspire and connect. The company’s commitment to customer satisfaction, combined with its innovative use of technology, has helped OSR reach star enthusiasts worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(192)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was more than happy with the customer service

I was more than happy with the expercience, I had some delays during delivery but customer service was very helpful and understanding, I recommend.

September 6, 2026
Unprompted review
OSR logo

Reply from OSR

Hi David,

Thank you so much for your kind words! ⭐ We’re very happy to hear that, despite the delivery delays, our customer service team was able to assist you and make the experience a positive one. Your understanding and recommendation truly mean a lot to us. 💫

We hope your star brings you many wonderful memories! ✨

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Rated 5 out of 5 stars

great experience!

great experience!! excellent!!!

June 17, 2026
Unprompted review
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Reply from OSR

Hi Guilherme,

Thank you so much for your enthusiastic review! We’re thrilled to hear that you had such a great experience with OSR. 💙 🌟

Rated 5 out of 5 stars

A unique and romantic gift, with excellent customer support

The idea behind OSR is genuinely special. Naming a star for someone you love creates a very personal, symbolic and romantic experience, and that was exactly why I chose the Star Gift for my wife. It is the kind of gift that carries meaning beyond the physical package and can become a lasting memory for a couple.

I appreciate the attention given to my case and the effort made by the customer service team to bring this amazing experience.

August 20, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Wesley!

Thank you so much for taking the time to share such a thoughtful review. ❤️⭐

It means a great deal to us that you felt supported by our customer service team. We know that when a gift carries this much personal meaning, the experience behind it matters just as much as the gift itself, so we’re delighted that our team could help make your experience a positive one.

Thank you for trusting OSR with such a special moment between you and your wife. We hope your star will always remind you both of the love and memories you share. 💫❤️

Rated 5 out of 5 stars

A great experience, a star for my Star, my mother

I bought the gift for my mother, and she loved it! I found the website very easy to navigate and simple to use when choosing a star for her. The site provided a lot of interesting information and helpful guidance. The idea of ​​naming a star after someone you love is amazing, and I thank OSR for providing this service and experience. Thank you! I would also like to thank the customer service team for all their support.

June 19, 2026
Unprompted review
OSR logo

Reply from OSR

Thank you so much for your wonderful review! 🌟

Reading that your mother loved the gift truly makes our day. Knowing that we could help you create such a meaningful moment is exactly why we do what we do.

We're also delighted to hear that you found our website easy to use and enjoyed all the information and guidance along the way. And your kind words about our customer service team mean a lot. We'll be sure to share them with the team. 💙

Thank you for choosing Online Star Register to honor someone so special. We hope your mother's star will always remind her of your love.

Rated 5 out of 5 stars

Amazing company!

This is the first time I buy this gift... It's the most amazing gift to my son and my daugher-in-law. This company answers all my questions, make a wonderful work, and created the amazing constellation with 5 stars. It's a perfect gift for all person, and this company bring all the security, responsibility and amazing results. It's 100% recomended.

July 3, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Pantojas!

We are very happy that we could have been of service for your 5-star constellation. We're also so pleased that we could answer all of your questions and make you feel confident throughout the process.

Thank you for your trust, your kind recommendation, and for letting us be a small part of such a wonderful moment. 🌟❤️

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Rated 5 out of 5 stars

Awesome

I’m really happy with the product. It was a gift and the person who received it got delightful with. The experience with the customer service was also great. I strongly recommend the product and the store.

May 30, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Adriana! Thank you so much for your wonderful review. ⭐✨

We're delighted to hear that the star gift was so well received. We're also happy that you had a great experience with our customer service team. Your recommendation means a lot to us and inspires us to keep providing beautiful star registration gifts and the best possible service.

Thank you for choosing us, and we hope to help you create more unforgettable memories in the future! 💙🌟

Rated 5 out of 5 stars

Great Customer Service!

The entire purchase process was very easy and quick. The information is clear, and the customer service was very helpful with a problem I had with the Brazilian postal service.
I loved the experience and will definitely buy again.

April 14, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Amanda!

Thank you so much for your wonderful review! 😊✨

We're delighted to hear that your purchase process was easy and quick, and that our team could help resolve the issue with the Brazilian postal service. 📦🤝

Your kind words mean a lot to us, and we're thrilled that you loved the experience. 💙 We look forward to serving you again soon! 🌟🛍️

Thank you for your trust and support! 🙏😊

Rated 5 out of 5 stars

I loved the product

I loved the product, and especially the site too, has everything we are looking for, and all the necessary support, I will recommend a lot to other people.

June 2, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Emanuelle,

⭐️ Thank you so much for your wonderful review! 😊 We're thrilled to hear that you loved the product and found everything you were looking for on our website. 💖 It's great to know that our support met your expectations too! 🙌

Your recommendation means the world to us 🌍✨. Thank you for your trust and support, we look forward to serving you again! 😊🚀

💙 The Team

Rated 5 out of 5 stars

Thanks for everything ı love my star :)…

Thanks for everything ı love my star :) ⭐️

May 20, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Burak!

Thank you so much! 🥰✨ It was a pleasure! We’re so happy you love your star ⭐️💫 Hope it keeps shining for you! 💖

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Rated 5 out of 5 stars

Wonderful experience


Wonderful experience! They simply resolved a problem with the Brazilian postal service delivery in less than 24 hours!
They simply resolved a problem with the Brazilian postal service delivery in less than 24 hours! Recommend!!!

March 30, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Barbara,

Thank you for your kind review! We’re very happy to hear that the issue with the Brazilian postal service was resolved in less than 24 hours. We truly appreciate your recommendation and are always here if you need any further assistance. 😊📦✨

Rated 1 out of 5 stars

0 stars

0 stars
Birthday Parcel wasn’t delivered on time

April 18, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Marta,

We’re sorry to hear that it felt like your Birthday Parcel arrived late, we completely understand how important timing is, especially for a special occasion. 🎂

We’d like to clarify that your order was shipped with UPS, with a delivery timeframe of 24–48 hours on working days. As your parcel was dispatched on Thursday, delivery on Monday still falls within this 48-hour window.

That said, we truly understand how important it is for a birthday gift to arrive right on time, and we’ll definitely take your feedback on board. We hope the parcel still brought a smile!

If you have any questions, please feel free to reach out, we’re happy to help.

Rated 5 out of 5 stars

Ad ogni problema una soluzione

I would like to express my complete satisfaction and thank you for the assistance I received. They were extremely helpful, professional, and attentive to my needs. I appreciated their willingness to address my issue with a truly unexpected solution. Impeccable service that undoubtedly deserves a more than positive rating. Highly recommended!

April 20, 2026
Unprompted review
OSR logo

Reply from OSR

Dear Pasquale,

Thank you very much for your kind words 😊

We are truly pleased to hear that you are completely satisfied with the assistance you received. It’s great to know that our team was able to support you in a professional, attentive, and helpful manner, and that the solution provided met your expectations 🌟

Your feedback means a lot to us, and we sincerely appreciate you taking the time to share your experience. We’re glad we could help and are always here if you need anything in the future ✨

Warm regards,

Rated 5 out of 5 stars

I cannot recommend Online Star Register…

I cannot recommend Online Star Register enough.

What I received was not just a product, but a truly meaningful experience. I ordered a star as a Valentine’s gift for my fiancée, and although the shipping process took longer than expected due to customs procedures in my country, the team was incredibly supportive and professional throughout.

When the package finally arrived, it exceeded all my expectations. The presentation was elegant, the quality was outstanding, and seeing her name on the certificate made it an unforgettable moment for both of us.

This is not just a gift — it is something deeply personal, something that creates a memory that will last forever.

Thank you for helping me turn a simple idea into such a special and emotional moment. Highly recommended to anyone looking for a unique and meaningful gift.

April 20, 2026
Unprompted review
OSR logo

Reply from OSR

Dear Cezmi,

Thank you so much for your wonderful review.

We are truly delighted to hear that the star gift became such a meaningful and unforgettable part of your Valentine’s surprise. It’s exactly what we hope to create, not just a product, but a lasting memory.

We also appreciate your patience during the shipping process, and we’re glad to hear our team was able to support you along the way.

Your kind words mean a lot to us, and we are very grateful for your recommendation. We wish you and your fiancée many more special moments together.

Warm regards,

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Rated 5 out of 5 stars

Highly Recommended Gift Set - Perfect for all

I’d like to share my extremely positive feedback regarding OSR !

I had an excellent experience from start to finish. The purchasing process is simple, intuitive, and very well organized, which builds a lot of trust. The product itself is amazing—it exceeded my expectations and is truly a unique and meaningful idea.

Another highlight is the logistics: everything was delivered within the promised timeframe, with great tracking updates that provided peace of mind throughout the entire process. Communication was also clear and efficient.

I’d like to express my gratitude for the quality of the service and the attention to detail. I highly recommend it to anyone looking for a unique gift and a positive experience from beginning to end!

April 17, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Glauber, thank you so much for your wonderful review! We are very happy to read you had such a positive experience naming a star and ordering your Star Gift! We hope to see you again in the future.

Rated 5 out of 5 stars

All was perfect and amazing..

All was perfect and amazing... One star for my love and the customer service was super efficient and available!

April 14, 2026
Unprompted review
OSR logo

Reply from OSR

Yay! Your Online Star Register experience sounds like it was stellar. We hope your personalized star continues to shine brightly!

Rated 5 out of 5 stars

Great product

Great product. The present was so much appreciated. Everything was fine. Thank you.

April 15, 2026
Unprompted review
OSR logo

Reply from OSR

Thank you so much! 😊 It makes us really happy to hear the gift was so well received. We truly appreciate your kind words!

Rated 5 out of 5 stars

I really enjoyed the whole experience…

I really enjoyed the whole experience of naming my own star. The process was simple and fun, and it makes for a very unique and meaningful gift. The customer service was also very helpful and responsive throughout. Even when I had an issue with shipping, they handled it professionally and offered a solution quickly. Overall, I’m very happy with my experience and would definitely recommend it to others!

March 19, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Melisa,

Thank you so much for your kind words and for sharing your experience! 🌟

We’re really happy to hear that you enjoyed the process of naming your star and that it made for a meaningful gift. It’s also great to know our team could support you promptly when the shipping issue came up.

We truly appreciate your recommendation and your trust in us, it means a lot. If you ever need anything in the future, we’d be more than happy to help again!

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Rated 5 out of 5 stars

I love this site

I love this site, Giving a star is something special and I thank these guys for making it real. 5 and more stars!!

March 24, 2026
Unprompted review
OSR logo

Reply from OSR

Thank you so much for your kind words! We’re thrilled to hear that you enjoy the star system and appreciate our team. Your support means the world to us! ⭐✨

Rated 5 out of 5 stars

Great company

I had a problem with my Star package and they offered me a solution quickly. I recommend the company to everyone!

March 19, 2026
Unprompted review
OSR logo

Reply from OSR

Thanks for sharing your experience, naming a star is such a special way to celebrate. We hope your personalized star continues to shine brightly!

Rated 5 out of 5 stars

3 years ago my wife gave me a star for…

3 years ago my wife gave me a star for my 80 years birthday. To me I have never received such a personal gift. Now my grand child have his 4 years birthday and I will give him the same joy. Maybe he needs to grow a bit older that 4 years, to understand the value of the gift, but I know he one day will as happy as I became. The setup is so interactive allowing friends and family to send pictures, small notes and even videos to his personal starpage.

March 18, 2026
Unprompted review
OSR logo

Reply from OSR

Hi Ulrik! Thank you so much for your positive review! We’re delighted to hear that you were satisfied with our service. We look forward to welcoming you again.✨ Best regards, Sarah

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