Oswald & Pablo Reviews 

290
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality, beautiful aesthetics, and superb craftsmanship of the handcrafted furniture pieces. Many buyers note that the sofas and armchairs are extremely comfortable, making them a wonderful addition to their living spaces. People also highlight the smooth online ordering process and express appreciation for the helpful guidance provided during purchase. Reviewers regularly mention that delivery is prompt, arriving within the expected timeframes, and executed by efficient and polite teams. Because of these positive interactions, numerous clients state they would gladly recommend the business or order again in the future.

What people talk about most

Product

People report positive experiences with product, expressing immense delight with the outstanding build... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the outstanding build and... See more

Delivery service

Consumers find delivery service to be positive, highlighting on-time arrivals, short lead times, and helpful... See more

Staff

Clients share satisfaction regarding the staff, noting that the team and delivery personnel provide helpful... See more

Order

Customers had positive experiences with order processes, highlighting smooth online transactions and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We found Oswald & Pablo at the Ideal Home exhibition. The staff at the exhibition were so helpful without being pushy. They let the chairs speak for themselves and answered our questions as we had th... See more

Rated 5 out of 5 stars

US customer leaving a review here. This has to be hands down probably the best customer service that we’ve had online. Carly is simply amazing. She worked with us every step of the way, consistently u... See more

Rated 5 out of 5 stars

We are delighted with the two sofa's which arrived from Oswald and Pablo this week. They are so well made and comfy and look great in our cottage. They were delivered on time within the 10 week anti... See more

Rated 5 out of 5 stars

I ordered 2 armchairs and they arrived ahead of the estimated time frame. I was notified every step of the way and Carly has been very helpful! They were very carefully packaged and I am more than ple... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Stunning sofas

We found Oswald & Pablo at the Ideal Home exhibition. The staff at the exhibition were so helpful without being pushy. They let the chairs speak for themselves and answered our questions as we had them. They gave us space to think and fully consider what we wanted. We made our order that was delivered as we moved into our new home in August. The 2 sofas are absolutely outstanding, comfortable and an absolute joy to relax on in an evening. The patchwork design is unique and beautiful. Everyone at then company has been so helpful especially when we had to delay delivery because of issues with our move.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

The best quality sofa ever bought...

O&P were extremely helpful when placing the order. The build quality, leather and overall finish of our sofa and armchair is really superb - better than on any such items we have bought before. We were so impressed we placed another order for additional sofa and footstool. The delivery guys were also extremely helpful and considerate. Thank you to all at Oswald & Pablo for your help and delivering such a fabulous product.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism with the company when…

Professionalism with the company when ordering. was kept up to date with dispatch dates. The sofas I ordered in patchwork were absolutely stunning and hand made with attention to detail. I have ordered twice now from Oswald & Pablo and would highly recommend them.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Craftsmanship & excellent service

Oswald & Pablo offer custom manufacturing at an affordable price - I wanted a 3 seater chesterfield with matching long footstool- shades of navy & green fabrics patchwork pattern matched what I wanted perfectly. The order was placed at the Royal Windsor Horse Show with Brett in May and delivery taken early July - 1st class service start to finish - highly recommended .

July 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Best sofa I've had

I recently purchased a 3-seater Hampton sofa and the experience was truly like no other. The sales team were exceptional, giving me a genuine 5-star approach and making sure I got exactly what I was looking for. That kind of personal service is rare these days! When the sofa arrived I was completely amazed by the quality and craftsmanship. It looks absolutely stunning in my home and is just as comfortable as it is beautiful. I couldn't recommend them more highly!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Bespoke high back winged armchair.

We were looking for something unique, something a little bit out of the ordinary and we found it in this beautifully hand crafted high back winged armchair from Oswald & Pablo, it oozes quality and character and we absolutely love it. Excellent communication from the initial order right through to the delivery team, can't fault these guys, ten out of ten.

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Worth the wait!

Our beautiful Cotswold winged chair arrived 10 weeks after we ordered it. It’s was definitely worth the wait, it’s absolutely gorgeous and fits in so well with our other furniture! It’s extremely well made from quality materials and so comfortable!
The delivery was straightforward and we were kept informed and updated all the way!
Very very happy with our purchase and wouldn’t hesitate to order from Oswald and Pablo again in the future!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery to the Isle of Man

Came across Oswald & Pablo’s stand at both The Great Yorkshire Show and the Southport Flower Show, we loved the furniture they had on display and the fact that it was made in the UK. What sold it to us was the fact they would deliver to the Isle of Man. The items arrived and we are thrilled with them, fabulous quality and style. Throughout the purchase and delivery they were a pleasure to deal with.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

We've purchased the Conrad Chesterfield Wingchair and it is a lovely piece. Very comfortable and beautifully finished. The whole process of buying it was made exceptionally easy by Carly.
Delivery was a very smooth process and the delivery team were very helpful in placing it exactly where we needed it.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality service & products

After finding Oswald &.Pablo online i nipped into the showroom at Clapham for a closer look. The guy in there was extremely helpful & helped with samples etc..
Ordered online was a smooth easy transaction.
My sofa & chair arrived on the week given at the time of order & there was quick responses to emails.
Delivery guys were excellent & set up my furniture in a efficient & friendly manner.
The quality is outstanding & look fantastic.
I will be back for a few additional items soon

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

I ordered 2 armchairs and they arrived ahead of the estimated time frame. I was notified every step of the way and Carly has been very helpful! They were very carefully packaged and I am more than pleased! They look really beautiful! Luxurious, expensive, well made and look exactly like the photo on the website. I highly recommend!!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

stunning product and service

From day 1 of contact, the team were helpful. The sample size sent was a great size, you could really see the colours. Ordered 2 armchairs delivered today. They are even better than expected. They are so well made, they are incredible. So pleased.
The delivery team were not the best and the company have been advised and apologised.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service, gorgeous product

Very responsive customer service. Goes the extra mile regarding safe delivery. Excellent delivery service used - very specific timeslots negotiated with me over the method I requested. Delivery on time and well executed.
High quality product, absolutely gorgeous. Well worth the wait and price.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

We are delighted with the two sofa's which arrived from Oswald and Pablo this week. They are so well made and comfy and look great in our cottage. They were delivered on time within the 10 week anticipated time period, and the delivery men were efficient and polite. Pleasure doing business with the firm, I can fully recommend them.

December 16, 2025
Unprompted review

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