I am delighted with my online purchase from the Outdoor Adventure Store. My walking shoes were ordered easily online and delivered within a few days. A completely hassle free process and I will be buy... See more
Company replied
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Review summary
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Product was reasonably priced compared to other online store but being located in Ireland was a plus ( support local) . I purchased a jacket and it arrived in a few days and as described, no issues an... See more
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I wish to take the time to recognize Derek with Outdoor Adventure Store for his outstanding customer service. I had ordered hiking boots, a jacket and a headlamp online, which were shipped out same da... See more
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I ordered online and rang the company as one product was in stock in Bray and I needed it in Cork. I spoke with staff at both locations on a couple of occasions and it was sorted out without an issue.... See more
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Company details
Information provided by various external sources
Shop the range of outdoor equipment and clothing at the Outdoor Adventure Store. From Camping & Hiking to Watersports & Travel Equipment OAS has everything you need for..
Contact info
34/35 Upper Liffey Street, D01 N6X9, Dublin 1, Ireland
- 0035312764426
- online@oas.ie
- outdooradventurestore.ie
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid!!
I ordered a Dutch oven tripod from them on May 30, it's now June 18 and I still haven't received it. They sent me an invalid DPD consignment number yesterday to track, I asked them to provide a valid one and they gave some flimsy excuse saying I should search on the DPD Ireland site instead of the Belgium one, I'd already done this to no avail. The email back and forth has been energy sapping. Never again.
June 17, 2026
Unprompted review
Reply from Outdoor Adventure Store
Hi Muche,
I am incredibly sorry for the frustration and the back-and-forth this has caused you. You’re completely right to be annoyed— and I want to sort this out for you immediately.
Could you please email your order number to marketing@oas.ie?
As soon as I have that, I will personally investigate what happened with DPD, find your tripod, and get back to you with a real answer today.
Best regards,
Becky
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Reply from Outdoor Adventure Store
Thank you so much for your great review!
Treated with hostility
When I made the purchase the service was great. Then when there were issues with the items and I enquired what options were available for exchange/refund, the attitude from one particular staff member toward me was hostile. I would, however complement the younger gentleman in the shop for being as helpful as he could be, thank you.
December 8, 2025
Unprompted review
Outstanding Customer Service
I wish to take the time to recognize Derek with Outdoor Adventure Store for his outstanding customer service. I had ordered hiking boots, a jacket and a headlamp online, which were shipped out same day. The jacket did not quite fit, but Derek made me a return label and sent out a larger size once they received my return. It was such a fast turn around time. Derek also took the time to train me on how to use all the features of my head lamp. He even recorded a video and sent it to me, which was above and beyond. I have honestly never received such excellent customer service in Ireland. Because of Derek, I will now exclusively shop at OAS. Derek is the gold standard for customer service. Thank you Derek.
November 27, 2025
Unprompted review
Reply from Outdoor Adventure Store
Thank you so much for your great review. We are delighted to hear that your experience with Derek in our Liffey Street store was such an amazing experience!
Very impressed
Order and paid for an item online in error. When I phone the lad sorted the refund instantly I was incredibly pleasant about it.
October 24, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review. We are delighted to hear about your experience!
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I was able to source the exact gas I…
I was able to source the exact gas I needed and it arrived in a few days. We'll wrapped against any damage.
Excellent experience. I will be back
October 23, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Reply from Outdoor Adventure Store
Thank you for your great review!
Reply from Outdoor Adventure Store
Thank you for your great review!
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Reply from Outdoor Adventure Store
Thank you for your great review!
Well i ordered my garment then after 3…
Well i ordered my garment then after 3 days i was told thete was a glitch and they didn’t have it in stock
October 16, 2025
Reply from Outdoor Adventure Store
Hi Tammie, I am very sorry to hear this. We seemed to have an issue with our whole stocking system which connects to our live website which is why this occurred for you. In situations like this we will always refund you in full and I can see this was done for you swiftly. This is very unlikely it will happen again but we do sincerely apologise for this inconvenience.
Reply from Outdoor Adventure Store
Thank you so much for your great review Rowena! We are delighted to hear how good your experience was!
Problem with order and corrected fast
Problem with the product order and this was corrected very fast. Good to see how a company handles when things go wrong.
October 13, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review Donnachadha! We are delighted to hear that you were happy with how sufficient our process was for getting your problem solved!
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3 days from buying to delivery! I am delighted with my purchase from…
I am delighted with my online purchase from the Outdoor Adventure Store. My walking shoes were ordered easily online and delivered within a few days. A completely hassle free process and I will be buying from them again in the future. Many thanks!
October 7, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review! We are delighted to hear how good your experience was!
Fast delivery
October 9, 2025
Reply from Outdoor Adventure Store
Hi Chris. Thank you so much for your great review. We appreciate it!
Product was reasonably priced compared…
Product was reasonably priced compared to other online store but being located in Ireland was a plus ( support local) . I purchased a jacket and it arrived in a few days and as described, no issues and would shop here again
October 6, 2025
Reply from Outdoor Adventure Store
Hi Mark. Thank you so much for your great review. We appreciate it and glad you were happy with the whole process.
Got what I wanted when I expected it.
October 6, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
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Reply from Outdoor Adventure Store
Thank you for your great review!
Reply from Outdoor Adventure Store
Thank you for your great review!
Reply from Outdoor Adventure Store
Thank you for your great review!
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