Unreal products, great communications, absolutely adore the ZX8000/9000 collabs the store do with adidas, cannot recommend highly enough. Wish they would open a store in London.
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une honte. plus de 6 semaine après ma commande, je n'ai toujours rien reçu après plus de 40 mails échange avec le services clients, aucune aides ne met apporté. il ce cache derrière le transporteur... See more
Bought a graffiti pen from the shop yesterday and got home to find the pen had been opened and wasn’t working, what’s the point? Man sold me a pen with no ink, might as well have been trainers with no... See more
"They claim to release certain products via raffles, or they limit it to one pair of shoes for people who waited in line all night. Yet, the very next day, you find out someone managed to buy over 50... See more
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Unreal products
Unreal products, great communications, absolutely adore the ZX8000/9000 collabs the store do with adidas, cannot recommend highly enough. Wish they would open a store in London.
WORST SERVICE OUT THERE
WORST SERVICE OUT THERE. They have no shoe sizes in the shop for you to try on, so all you are left with is to order them home and if they don't fit, well, you return them, they charge you for the return even tho it states they have free return on items.
second time this happens. NEVER AGAIN!
Dfck scammers
Dfck scammers
Dfck scammers.
I pay for the wk shirt of the Netherlands 🇳🇱 Very disappointing experience. The shirt was shown as available, so I completed the payment. Immediately afterwards, I received a message saying that the item was no longer available. Before paying, I was still able to select and order the shirt in size S.
€75 was deducted from my bank account, but I never received the item or an order confirmation. I contacted customer service multiple times by email and provided proof of payment and bank statements. Instead of helping, they kept asking for an order number, which I do not have because the order could not be completed due to their stock issue.
I also called customer service. The first time, I was treated very rudely and told to send an email. When I called again, the call was disconnected, and I was unable to reach anyone afterwards.
I am still waiting for my refund and have received no meaningful response. Taking a customer’s money and then ignoring repeated requests for assistance is unacceptable.
Shameful Customer Discrimination!
"They claim to release certain products via raffles, or they limit it to one pair of shoes for people who waited in line all night. Yet, the very next day, you find out someone managed to buy over 50 pairs. This shows the store clearly discriminates against its customers, representing the worst kind of deceit and a massive breach of trust. Shame on you."
Don't get anything from them if you…
Don't get anything from them if you live in the UK you will be ripped off hard like me. They will not care when its their time to help and sort the mess out. They don't say to check the customs fees. I was lumped with a £103 bill, and when I need to return items they don't know how to return and what the procedure is, bloody shocking and typical German customer service, shallow and fake.
TRUSTWORTHY, AUTHENTIC AND DOPE
I was looking for a big duffle bag to complete my luggage set. The bag had sold out everywhere in the UK.
I saw OVERKILL. Saw the name, saw the reviews and still opted to give it a shot. I am glad I did.
Bag arrived from Germany within a week. Quick shipping, quick processing and authentic (as expected) products. I know where to get my stuff from Europe now.
Things OVERKILL can improve on - my package box was broken and the bag was peeping out. I will suggest double boxing. Before someone on the shipping front gets tempted next time.
Also customer service message (when I wanted an update) was rather curt i.e."it is too early to have a check. Wait a week". But that's just a German thing/or perhaps the translation. JULES was excellent though. They rectified it. Product received within a week!
⭐⭐⭐⭐⭐
Great experience
Great experience. Bought a pair of Mizuno Contender sneakers at less than half price. Shipped to the UK in 2 days. Thanks guys. Will be recommending and hopefully using you again.
Absolute horrible rude company declined…
Absolute horrible rude company declined my order twice just because of any accidental address and when I emailed to ask what had happened they went and deleted my account for no reason. Very server unnecessary behaviour. AVOID at all costs.
I just bought two pairs of airmax 1's…
I just bought two pairs of airmax 1's in cactus colorway. When i put in all my card info and adress it says that my card was wrong and that i have to dial it in again. I was now curious that they may have took the money from the bank anyways and guess what, they did!.
I had good experience with this shop.
All good
All good! Ordered from Slovenia, delivery was fast, product great!
Good service
Ordered 4 pairs now from here, everything good, had to pay a extra £58 for duties on 1 pair but if you pay over a certain amount expect extra to be paid but quality trainers
T-shirt is worth the wait 🤩
I must admit after seeing the low ratings and reviews on here I was hesitant to purchase (Reddit seemed to confirm the legitimacy of the store) BUT I really wanted this t-shirt and I had already scoured the internet so I could not believe my luck when I stumbled upon Overkill’s online store and found it in stock and in my size AND official merchandise. I took the plunge. Overkill were super efficient in processing and dispatching my order (less than two working days) and then handed over the courier tracking details. It did take longer than anticipated to arrive but that was solely down to FedEx (and after reading the Reddit threads about them, I’m astounded it arrived at all) Overkill even messaged today to let me know it was arriving and here it is. Great quality, great print. Happy customer. I would definitely recommend shopping with them and I will no doubt be back for more in the future. Thanks 🤩
Excellent store
I loved Overkill, I ordered two pairs of sneakers, the transaction and shipping were super fast, the sneakers were well packaged, the sneakers arrived in perfect condition, thank you very much. In the future, whenever I think about buying sneakers, my perfection will pass through you.
I wish you the greatest success
Thank you very much
great shop
My go to place for recent releases to avoid the hype and bots in the uk, highly recommended used a few times now and never been let down,a shout out to fedex aswell who deliver for these ,perfect experience
Price increase during checkout…
Price increase during checkout process!!
Ridiculous! They show a price and it suddenly increases.l during checkout without any warning!!!
And when you clean cookies, the item returns to the original price just to go up again as soon as you start the check out!
What a scam!!
Ordered serval items through the years…
Ordered serval items through the years with no issue however the latest item resulted
In a customs fine that resulted in me selling an item n eBay for a loss I’m no a reseller and was simply trying to sell an item that didn’t fit me rather than have to pay to send it back, all was fine until the item hit the uk
And for the first time in 6/7 times I had to pay duty, admin fees extra fees about £80 for no reason, I’ve ordered items from SNS and Hong Kong with no such fees I feel this is a big let down wich has cost me dearly
Overall good
Ordered a pair of AM1. Very good discount on sales for such a good pair. All legit. Down thing is the shipping & delivery process. A bit long and expensive. Why using Fedex from Germany to France ? It's just next door ....
Excellent customer service / 2nd pair…
Excellent customer service / 2nd pair of trainers I've ordered from them as I couldn't get them in Uk.
As long as order is not over 130 pounds you don't pay tax duties or something around that figure.
Delivery was quicker than trainers I've ordered in Uk.
This company is OK if you font need to…
This company is OK if you font need to return anything I am still waiting for the refund on my trainers and postage to uk they received them back over a week ago they have only refunded return postage and emails are useless I am now having to go to small claims court shocking do not use
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