Ozzi Gear Reviews 

1,122
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,070 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how compact, lightweight, and remarkably easy these portable chairs are to set up for outdoor events, festivals, and camping trips. People frequently praise the exceptional build quality, lasting comfort, and the helpful customer support team whenever a replacement part is needed. However, some people mentioned that delivery times can be quite slow and packages take longer than expected to arrive from overseas. A few consumers also noted that the gear can feel a bit stiff during initial assembly or slightly heavier than anticipated for carrying around all day.

What people talk about most

Product

Consumers find product to be positive, highlighting its lightweight and compact design that makes it easy to... See more

Quality

Clients share positive opinions on quality, highlighting that the products are exceptionally well made and... See more

User experience

People report positive experiences with user experience, highlighting that the products are compact,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support teams as fast, efficient, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The material on one of the Ozzi Gear chairs started to give way on 1st time using it. I contacted customer support when we returned from the festival with attached photos. There was no argument & s... See more

Rated 5 out of 5 stars

We purchased the Ozzi gear chairs to replace some bigger heavier chairs. We had tried some other light weight chairs but they weren’t as sturdy or as easy to use. The ozzi chairs are very lightweight... See more

Rated 5 out of 5 stars

The Ozzi Gear chairs and table we have recently bought are not quite “life changing” but certainly “leisure time changing” for my wife and I. Not only is the quality top notch but the chairs are easy... See more

Rated 5 out of 5 stars

Living in the UK we love camping but hate packing up car to the brim. At festival recently I saw the Ozzi Chair and had to investigate having asked the owner their views. Did online research and whil... See more


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,122)

1,103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
outdoor chair

Rated 5 out of 5 stars

I contacted Ozzigear with my problem…

I contacted Ozzigear with my problem with the chair and they were right onto it, I explained what the issue was and they we sorry I had a problem and they sending a replacement chair as soon as possible, that's great service 🤗

August 25, 2026
Unprompted review
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Rated 5 out of 5 stars

What a great chair

What a great chair! I've had a few camp chairs from rival (well known) brands and I must say, this is the simplest chair to set up and dismantle. It's comfy and a big plus, easy to get in to and out of. Well done Ozzi!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

I can highly recommend this chair and…

I can highly recommend this chair and the company. I purchased two chairs and have used them several times for camping trips and festivals. The chair is easy to set up and carry. I did have one issue with one of the chairs and emailed the company — they replied quickly and resolved it straight away. Excellent product and A+ customer service.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Chair is great

Chair is great. Robust and easy to put up. You can see where the value is in the construction and materials. What has impressed me as much is the dedication to fabulous customer service and back up. Top hole guys. Keep it up.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Problem solved

I ordered a chair but had a slight issue with the canopy. After a quick email to Ozzi a replacement was organised, no grief, no hassle, just problem solved. Brilliant service. Other companies could learn a lot from the Ozzi organisation. Thanks guys and gals.

August 26, 2026
Unprompted review
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Rated 2 out of 5 stars

Not good Customer Care. Beware.

As I have now detailed in a video just a few min ago submitted. :)
I am sorry to report that I find the company OzziGear is not as 'customer facing' as they would have you believe.
I ordered what for me is an expensive product in good faith that they would honour their commitment to allow me to return the product if I found it un satisfactory . I find they are making it v hard for me to do so.
The first email requests being met by an AI generated reply which clearly had no comprehension of what my original request was making. Then finally when I get the attention of a 'human' getting a bureaucratic "please provide invoice #" , when very clearly they know who I am and what I ordered. Their chair!

So to why I need to return the product.
It because it needs to achieve it's primary objective of being able to be 'collapsible' into a very small and relatively light package , opens up into a chair that is very close to the ground.
All well and good if you are fit and supple and are able to spring yourself up from such a low level position. I simply am not able to.
End of story.

August 28, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Jerry,

All we need from you is your order number so that we can move forward with the return process 😅

Not every email we get is associated with an order so this is the first question we ask when starting this process. From there we will need a few very simple photos of the product to show that it is still in like new condition. Once confirmed the return will be under way.

We stand behind every customer and do our absolute best to ensure everyone is looked after.

Thanks

Rated 5 out of 5 stars

Fantastic chairs. Worth the investment!

Bought the Ozzi Chair to take on fly fishing trips. Having a back problem means I need to sit for a while between sessions. Tried numerous other chairs, all either too cumbersome or lacking support. The Ozzi Chair fits the bill perfectly! Small enough to carry along the river and so easy to set up and put away. My wife now has one too. Used over the summer at outdoor events and on holiday! We have just bought two more as gifts for our son and his fiancée who love the outdoors and camping. Highly recommend!!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased an Ossi Gear Lounger last…

Purchased an Ossi Gear Lounger last month, I must confess that it is a tremendous chair which i wish i had bought ages ago! Outstanding quality, very light and compact - absolutely ideal for what i needed - and importantly it is the most comfortable camping chair i have ever used.
took 9 days from order to arrival at my door, Great service.
I know it isn't the cheapest you'll find, but it is worth every penny!

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Surprisingly comfortable chair

Surprisingly comfortable chair. Easy and quick to put up and very portable in a backpack. Used ours in a field to watch the eclipse over extended period. Would recommend the chair to everyone.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

I bought these as gifts for my dad and…

I bought these as gifts for my dad and partner. My dad has back trouble and he can’t walk far without stopping, he loves this chair, it’s changed his life. He is able to take the chair on a dog walk and he can stop every now and again when needed. He even took it to his mates BBQ yesterday and they were all amazed at the size of it packed up. These chairs are so convenient. We will use these at festivals and they are great to get out as extra garden chairs but don’t take up much storage space like other garden chairs. Would highly recommend.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

I love this chair

I love this chair! I bring it everywhere with me - it is so light and easy to use - I keep it in my car all the time. I have brought it with me to numerous events and every time someone asks me where I got it. I was worried that I would have a hard time getting in and out of it - not an issue!

August 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Ozzie gear chair, strong, durable,lightweight easy set up and affordable with lifetime guarantee

Hello, let me start by saying the service i was given from this company was amazing, from placing my order to delivery I was kept informed by way of e mail on the state of delivery not to mention the delivery time was less than 2 weeks, 10 days to be precise , pretty good considering it had come from Australia and I live in UK
These ozzie gear chairs are amazing no more carrying big and bulky chairs around they weigh 1.5kg and are no bigger than a water bottle just hook them over your shoulder in chair carry bag and off you go. On 1st set up the arms were a bit stiff to set up but after a few set ups the arms just click into place,the construction of these ozzie gear chairs are solid and can take up to 150kg also a big bonus is that the ozzie gear chairs come with a lifetime guarantee

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Leisure Time Changing

The Ozzi Gear chairs and table we have recently bought are not quite “life changing” but certainly “leisure time changing” for my wife and I. Not only is the quality top notch but the chairs are easy to assemble and most importantly for us, they’re small and extremely lightweight for portability.
We go to a lot of outdoor shows, music events, barbecues and picnics (when our English weather allows) and cannot wait to give the Ozzi Gear chairs a test drive in the next week or two.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

ozzi gear outdoor chairs

We bought a couple of the ozzi gear outdoor chairs. Really comfortable to sit in, no numb legs or uncomfortable cutting into your legs. Compact easy to carry or put in your rucksack, set up is really simple and quick and collapses away just an easily. Really great chair would definitely recommend.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great chair

My initial purchase was faulty but they were quick to respond and replace the item. It’s well made and is going to make my life easier

August 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing in every respect.

Amazing in every respect.
My chair is everything that was promised and was delivered perfectly packaged and faster than I expected.
I recommend Ozzi Gear without hesitation.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have received excellent support in…

I have received excellent support in replacing a slightly damaged chair under the warranty scheme. Cannot fault the service. No quibble, replacement was shipped straight away, and received within 10 days. One satisfied customer 👍

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lounger for the win 🏆

Love the lounger chair.... super easy to put up, easily goes back into its bag, very comfy to sit in and is so small that it hardly takes up any room in our car!
This is the perfect chair!

August 7, 2026
Unprompted review

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