Ozzi Gear Reviews 

1,114
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,092 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the outdoor products for being exceptionally lightweight, highly compact, and remarkably comfortable during long camping trips and outdoor music festivals. Consumers also deeply appreciate the outstanding customer service, noting that the support team is very helpful and promptly resolves any issues. However, some customers also noted significant challenges when trying to process returns, with a few experiencing frustrating delivery delays or missing parcels entirely. A few reviewers additionally mentioned that certain folding mechanisms felt quite stiff initially or that the purchased items were somewhat heavier than anticipated.

What people talk about most

Product

People report positive experiences with product, highlighting that the chairs are exceptionally comfortable,... See more

Quality

Consumers find quality to be positive and consistently report that the products are very well made and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt and helpful support when addressing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth purchases with significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the set that came with 2 chairs and the table before a big trip through outback Australia. The comfort of the chairs and having the handy table turned our camping experience into a memorabl... See more

Rated 5 out of 5 stars

The material on one of the Ozzi Gear chairs started to give way on 1st time using it. I contacted customer support when we returned from the festival with attached photos. There was no argument & s... See more

Rated 5 out of 5 stars

After a lot of consideration we decided to send for the Ozzi gear lounger chairs and we have not been disappointed. From ordering to deliverery we were kept informed about the whereabouts of the chai... See more

Rated 5 out of 5 stars

Super comfy chair and outstanding customer service from them. I bought this and as a disabled lady, I found it hard to set up. I left a comment about that and they contacted me to get more info from... See more


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,114)

1,098 reviews in the last 12 months

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outdoor chair

Rated 5 out of 5 stars

Very comfortable

The new outdoor lounger is so comfortable, yet so small, compact and easy to take with you - whether it’s the beach, a festival or just a hike where you fancy a sit down to take in the views along the way. It feels like a well constructed item that is built to last and I highly recommend it.

August 9, 2026
Unprompted review
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Rated 5 out of 5 stars

A solid and high quality chair

A solid and high quality chair. I ordered two Ozzi chairs to take with me on my hikes and outdoor activities. Easily fits in my backpack and was lightweight and took up little space. Setting up and packing was easy as 123. I also keep my chairs in the back of my car to pull out to relax while tailgating. Shipping to Canada was quick and timely. I am very happy with my chairs and would recommend those that are considering buying them.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great lounger

Great product. I'd seen the adverts and watched people trying to assemble loungers at festivals and the Ozzi Lounger was so much simpler. So I bit the bullet and bought one. Once you've set it up a couple of times it gets really slick, you know what you're doing and the chair seems to get the idea too!
It's sturdy, yet lightweight and easier to carry than other chairs. I recommend it.

August 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Worth the investment .

I was initially intrigued by the compact size of the chair as I often go out with a backpack on. Having to carry a heavy chair on top of that was becoming a burden. After receiving the chair and testing it out, it far exceeded what I hoped for. Portable, light weight, easy to set up and easy to get out of. Definitely worth the investment.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ideal for caravan trips

One of the biggest challenges when travelling in a caravan is making the most of the limited storage space. Every item has to earn its place, so I've become quite selective about what we bring along.The Ozzi Gear chair has turned out to be one of the best additions we've made. It packs down incredibly small, which means we can store two chairs without sacrificing space for other essentials. They're also so light that moving them in and out of the caravan is effortless.We've used them at campsites, beside the river, and while enjoying our morning coffee outside the van. They're much more comfortable than I expected from such a compact chair and feel solid even after regular use.The ordering process was straightforward, the chairs arrived well packaged, and everything was exactly as described. It's always nice when a product lives up to the promises on the website.
For anyone travelling with a caravan or motorhome where space is at a premium, I'd definitely recommend giving these a try. They've made our trips that little bit more comfortable without adding unnecessary bulk.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Outdoor Lounger

Ordered 2x Outdoor Lounger and the product was amazing. Unfortunately on a very rare occasion one of the two Lounger has a faulty locking button. Warranty team was very quick and helpful to offer a replacement at no extra cost

August 7, 2026
Unprompted review
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Reply from Ozzi Gear

Hey Muazzin, thank you for leaving a review and happy to hear that we were able to help you with our lifetime warranty.

Rated 5 out of 5 stars

Re travel chair.

Re travel chair.
Excellent piece of kit, well made & very strong. As I am just over 150kg in weight the chair felt secure & stable to sit in & was easy to get out of. Very happy with this purchase. Customer service & delivery speed also excellent.

August 6, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Good day James. Thank you for leaving such an awesome review. All the best.

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Rated 5 out of 5 stars

I purchased the triple chair deal for…

I purchased the triple chair deal for myself and to gift about 8 months ago. One chair developed a problem. I spoke to the company and they were excellent to deal with. They sent me a new chair immediately.
I highly recommend the chairs……..AND the service!

August 7, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Kerrie, thank you for leaving such a great review, and super happy to hear that our service team was able to help you with our Lifetime warranty.

Rated 5 out of 5 stars

Excellent Product. Durable and Comfortable

I ordered some Ozzi Gear chairs and an Ozzi Gear lounger on the reccomendation of a friend. Once I got my hands on the product I was thrilled. Not only are these chairs compact, they are well built and very comfortable.

I can keep an Ozzi Chair in my compact car and it's so small I don't even notice that it's there. And when I want additional comfort and support the Ozzi Lounger is perfect - roughly the same size as my 2 person backpacking tent.

August 6, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for this excellent review.

Rated 1 out of 5 stars

Terrible customer service, still not resolved, not been able to use my chair all summer 

"I am very disappointed with my Ozzi Outdoor Chair and the company's customer service. The chair is faulty, and despite trying to resolve this for over a month, I have been completely ignored. They haven't offered a refund, a replacement, or even replacement parts. My messages on social media were deleted, and they are refusing to help. I would not recommend buying from this brand."

August 6, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Mally, there is no order in our system with your name on it and you've forgotten to remove the quotation marks from your review, indicating that it is false and trying to put our brand down.

Rated 5 out of 5 stars

Perfect for weekends on the sidelines

Perfect for weekends on the sidelines
Most of my weekends are spent watching my kids play football and cricket, so I needed a chair that was easy to carry, quick to set up, and comfortable enough to sit in for a few hours.After using the Ozzi Gear chair for the past couple of months, I honestly wish I'd bought one sooner.
It folds down so small that I just keep it in the boot of the car, and it's light enough to carry along with the rest of our gear without it feeling like a burden. Setting it up takes less than a minute, which is a huge plus when you're trying to get everyone organised before the game starts.The comfort has been the biggest surprise. Even after sitting through back-to-back matches, I don't end up with the sore back I used to get from my old camping chair. It feels sturdy and well made, and it's handled plenty of use already.Ordering was simple, delivery arrived on time, and the chair was exactly as described on the website.If you're a parent who spends weekends on the sidelines, this is one of those purchases that makes those long game days much more enjoyable. I'm already planning to order another one so my partner doesn't keep stealing mine.

July 30, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for the excellent review, Quincy.

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Rated 5 out of 5 stars

Just wanted to say how much we love our…

Just wanted to say how much we love our new chairs. They are light to carry, easy to put up and take down and very comfortable and stable.
As an older lady I find it very reassuring that I can always sit down when I want to and where I want to. My knees are creaky but I'm easily able to get up from the chair.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

After a few months I had an issue with the top corner of the lounger beginning to fray from the top corner. This was disappointing as up to this point I was really pleased with the chair. It's very comfortable and sturdy plus easy to carry around. I sent a couple of pics to customer service who were fabulous. Where some companies will ask lots of questions to try and insinuate misuse, there was non of that. They came back to me the following day with an apology and are sending out a new canopy free of charge. Great service.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product - most comfortable chairs I own, and I own pretty much all top brands. I recommend the cover for the smaller chair.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of all these 5 star reviews as…

Beware of all these 5 star reviews as this company offer a free lounger chair to people who do a video review for them.
Not as comfortable or as easy to set up as they state either. Then they just ignore emails after you’ve purchased. Extremely poor customer service. Only reason I’ve given 2 stars is cos the chair is quite compact. Changed to 1 star now as they won’t reply to my emails about a refund, even though I’m still within the 45 day return policy

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

We have two of these chairs

We have two of these chairs. They are compact and easy to use would not be without one. Unexpectedly one chair failed. Not sure why as the other chair is fine. Without hesitation a new chair was sent to us. Now that's service thanks Ozzi Gear you do what you say.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

After sales service

Had an issue with losing the rubber feet on the chair when at the beach, contacted customer services and they replaced them with no question. Great service.
The chair itself is very comfortable and it fits in my backpack so I always take it with me when on a hike.
Thanks again. Steve

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great chair for days out

This chair is a game changer for both myself and my husband, as we suffer from mobility issues and pain from standing. The chair is light enough to carry all day long and very quick and easy to unpack, providing instant relief during days out. It is very supportive and comfy in use and then packs away easily. There is no frustrating fight to fit it back into the bag like other portable items, as the bag is large enough to allow an easy fit for the chair, yet still small enough to be perfectly portable. This summer’s family outings have been greatly enhanced by the use of this chair. The only problem is fighting off the grandchildren who try to jump into it as soon as it is erected.

August 4, 2026
Unprompted review

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