Ozzi Gear Reviews 

1,114
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,092 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the outdoor products for being exceptionally lightweight, highly compact, and remarkably comfortable during long camping trips and outdoor music festivals. Consumers also deeply appreciate the outstanding customer service, noting that the support team is very helpful and promptly resolves any issues. However, some customers also noted significant challenges when trying to process returns, with a few experiencing frustrating delivery delays or missing parcels entirely. A few reviewers additionally mentioned that certain folding mechanisms felt quite stiff initially or that the purchased items were somewhat heavier than anticipated.

What people talk about most

Product

People report positive experiences with product, highlighting that the chairs are exceptionally comfortable,... See more

Quality

Consumers find quality to be positive and consistently report that the products are very well made and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt and helpful support when addressing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth purchases with significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the set that came with 2 chairs and the table before a big trip through outback Australia. The comfort of the chairs and having the handy table turned our camping experience into a memorabl... See more

Rated 5 out of 5 stars

The material on one of the Ozzi Gear chairs started to give way on 1st time using it. I contacted customer support when we returned from the festival with attached photos. There was no argument & s... See more

Rated 5 out of 5 stars

After a lot of consideration we decided to send for the Ozzi gear lounger chairs and we have not been disappointed. From ordering to deliverery we were kept informed about the whereabouts of the chai... See more

Rated 5 out of 5 stars

Super comfy chair and outstanding customer service from them. I bought this and as a disabled lady, I found it hard to set up. I left a comment about that and they contacted me to get more info from... See more


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,114)

1,099 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
outdoor chair

Rated 5 out of 5 stars

I couldn’t be happier with my new Ozzi Chair...

I honestly couldn’t be happier with my new Ozzi Chair!
I ordered it after seeing a Facebook post, and although I initially thought it was a bit pricey, I can now say it’s worth every penny.
The comfort is incredible, it feels really well made, and knowing it comes with a lifetime guarantee gives me complete confidence that it’s built to last.
I’ll be taking my new Ozzi Chair to several festivals around the UK this summer, and I already know my friends will be asking where I got it! I can’t wait to show it off and let everyone try it. If you’re thinking about getting one, I’d definitely recommend it!!!

August 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ozzie excellence

From placing the order to receipt of the chair, the experience was great - I was kept informed of the delivery status at every stage.
The chair is perfect for what I want - a comfortable seat for my lunch stop. It fits perfectly in my rucksack and is light weight; it's easy and quick to assemble and put away and is great in all weathers.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

The best festival chair ever

The best festival chair ever
I’ve been through a few chairs and the ozzi gear is just amazing. I wish I’d bitten the bullet earlier as I’ve wasted so much money on other chairs that just weren’t up to the job.
It’s so easy to put up and down, you can do it while walking between stages. It fits into a dead handy carry bag and is so light. It’s so comfortable. I’ve always taken a campsite chair and a small arena chair. But the ozzi chair is so comfy it’ll do both.
The quality and sturdiness is really good. Comfy for me at 5’2” and my husband at 6’6”

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is great!

Contacted Ozzi Gear as the zip on one of our carry bags broke after less than a month. After some initial confusion (they thought the zip was the strap?!) a new bag and strap was sent free of charge. The postal delivery always takes a while to arrive from China (it has been nearly 3 weeks since it was sent) but I am pleased with the customer service & happy to be able to carry my chair easily again!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Lounger Great Product

Fantastic Lounger Great Product. I've been looking for a chair like this for a good while as the market is saturated but Ozzie Gear was a no brainer after my research. Very impressed with the build and how compact the Lounger is and the comfort is far better than I expected. Order tracking was very clear and precise. I will certainly be telling my family and friends what they are missing out on. Keep up the great work.

August 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Don't hesitate, just buy!

Great quality products, fantastic customer service, don't hesitate to buy from Ozzi Gear!

I have the chair and lounger and cannot rate them highly enough. They are so lightweight and compact, easily portable and yet so very comfortable.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I bought 2 chairs last year but didn't get to use them until recently. Unfortunately, there was an issue with one chair which the team rectified by sending another free of charge under the excellent lifetime warranty. No quibble, efficient customer service. Excellent chair.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

The Ozzi Chair has given me a new lease of life

Hi I purchased the Ozzi Chair a few weeks ago and have now used it quite a few times and fond it excellent the build quality is very good it's lightweight and compact which is exactly what I wanted,
I suffer with sciatica which for me means I can't walk far before I need to sit down to ease the pain, im also waiting for a hip replacement on the opposite side 🤔😕, so finding this little gem has made my whole life easier, as I love walking and I was restricted to walking around areas that I knew there was plenty of seats around the area, this has now solved that problem as I can put it in my backpack and away i go ,
Thank you Ozzi Gear.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lounger and standard chairs highly recommend

We have recently purchased both the lounger and standard chairs! We are a Motorhome family who enjoy a wide range of outdoor trips and oh gosh both these chairs are amazing, lightweight, super comfortable and extremely easy to carry around.

July 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

While I was camping my Ozzi chair bag…

While I was camping my Ozzi chair bag disappeared. Perhaps, somebody now has a nice new bag? However, the Ozzi Gear Team have replaced the lost bag free of charge. Is that not just a fantastic service and after care. I certainly recommend Ozzi gear to everyone who goes outdoors.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzi Gear Outdoor Chairs

I purchased the Ozzi Gear Outdoor Chairs and have been thoroughly enjoying them. I love how compact they are, with a set of three all fitting easily into my backpack. They are also very easy to set up and provide good back support for extended sitting sessions. Would recommend these to anyone.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzi Gear… great company

We recently went to a music festival and used the 2 chairs I had bought from OG. They are great products, sat on them all day long with no sore backs or bums!
Unfortunately one of the chairs got stuck when trying to close it and I could not get it to either open nor close.
Wrote to the company for assistance, they immediately sent me a new chair, no questions asked!
I would say this is definitely wonderful customer service!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzi Gear have designed a superb…

Ozzi Gear have designed a superb camping chair, truly nothing quite like it. Seriously excellent design, robust and lightweight. I've had mine for nearly a year, used on nearly a dozen weekends (motorcycle camping), can sit in it for four hours straight without becoming uncomfortable, so quick to put up and take down. The company itself are really easy to deal with, excellent customer service. I wish more companies could be like Ozzi Gear, both with quality of product and customer service.

July 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love the outdoor chair product 🥰

Love the outdoor chair product 🥰 We did have an issue with one of the chairs but after reporting this to Ozzi Gear they immediately actioned and sent me a replacement chair. Their service has always been first class 👍🏻 🇦🇺

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

These really are what is advertised

These really are what is advertised! I was made wary by all the positive reviews (how could there be so many?!) but they looked authentic, and so did some of the videos so I took the risk.
They arrived in 2-3 weeks (to the UK) and I was able to set them up immediately with no hassle. I have a fracture in my spine and some mobility issues (hence the need for the chair…) and so need to be comfy when I sit: my chair provides really good support and I have used it for up to 3 hours with no issues. It’s REALLY sturdy. That does mean that the 1.2kg is a decent weight but it’s light enough, and small enough, to be chucked in a rucksack; I have never managed that with a camping chair before! If you’re hesitant because you think the product is too good to be true, stop and just buy it! Seriously!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’m delighted with my Ozzi Loungers and…

I’m delighted with my Ozzi Loungers and Outdoor Chair. Using them while camping for the Commonwealth Games in Glasgow - really comfortable, easy to pack when space is really limited. I can even use the Chair inside my fairly small tent. So easy to set up and take down too. Lots of favourable comments from other campers who have tried them too. Solid feel, sturdy - what’s not to love!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Sometimes you come across a product…

Sometimes you come across a product that you think 'surly there must be a catch' Yes these chairs are not the cheapest on the market, I know, must have purchased quite a number of them over the years. However, these Ozzi Chairs are extremely comfortable, very easy and simply to extend into the finished chair (Yes, the two back sliders are quite stiff to get into their location holes but after a number of set-ups the material must stretch slightly and it becomes easy. - Quite light but if you are carrying two in your back pack you will know about it but that's what you get with a quality product. Well worth it and so so easy to erect and pack up in seconds. I had to contact their customer support because there was a missing carry strap from one of the chairs carry case and after a couple of emails to clarify my order number and address info, they agreed to sent me out a replacement under their lifetime guarantee promise. Much appreciated as the adjustable carry strap the chair sits easily over your shoulder. Once again, Thanks for a great combatable, usable chair.

July 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

These chairs are the real biz

These chairs are the real biz. We've been carting them down to the beach this summer, and they are certainly the thing for my old back. Just as, or even more comfortable than, a standard camping chair.

July 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look