Ozzi Gear Reviews 

1,114
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,092 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the outdoor products for being exceptionally lightweight, highly compact, and remarkably comfortable during long camping trips and outdoor music festivals. Consumers also deeply appreciate the outstanding customer service, noting that the support team is very helpful and promptly resolves any issues. However, some customers also noted significant challenges when trying to process returns, with a few experiencing frustrating delivery delays or missing parcels entirely. A few reviewers additionally mentioned that certain folding mechanisms felt quite stiff initially or that the purchased items were somewhat heavier than anticipated.

What people talk about most

Product

People report positive experiences with product, highlighting that the chairs are exceptionally comfortable,... See more

Quality

Consumers find quality to be positive and consistently report that the products are very well made and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt and helpful support when addressing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth purchases with significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the set that came with 2 chairs and the table before a big trip through outback Australia. The comfort of the chairs and having the handy table turned our camping experience into a memorabl... See more

Rated 5 out of 5 stars

The material on one of the Ozzi Gear chairs started to give way on 1st time using it. I contacted customer support when we returned from the festival with attached photos. There was no argument & s... See more

Rated 5 out of 5 stars

After a lot of consideration we decided to send for the Ozzi gear lounger chairs and we have not been disappointed. From ordering to deliverery we were kept informed about the whereabouts of the chai... See more

Rated 5 out of 5 stars

Super comfy chair and outstanding customer service from them. I bought this and as a disabled lady, I found it hard to set up. I left a comment about that and they contacted me to get more info from... See more


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,114)

1,100 reviews in the last 12 months

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outdoor chair

Rated 5 out of 5 stars

Sometimes you come across a product…

Sometimes you come across a product that you think 'surly there must be a catch' Yes these chairs are not the cheapest on the market, I know, must have purchased quite a number of them over the years. However, these Ozzi Chairs are extremely comfortable, very easy and simply to extend into the finished chair (Yes, the two back sliders are quite stiff to get into their location holes but after a number of set-ups the material must stretch slightly and it becomes easy. - Quite light but if you are carrying two in your back pack you will know about it but that's what you get with a quality product. Well worth it and so so easy to erect and pack up in seconds. I had to contact their customer support because there was a missing carry strap from one of the chairs carry case and after a couple of emails to clarify my order number and address info, they agreed to sent me out a replacement under their lifetime guarantee promise. Much appreciated as the adjustable carry strap the chair sits easily over your shoulder. Once again, Thanks for a great combatable, usable chair.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

These chairs are the real biz

These chairs are the real biz. We've been carting them down to the beach this summer, and they are certainly the thing for my old back. Just as, or even more comfortable than, a standard camping chair.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

All I want from my camping chair

All I want from my camping chair is for it to fold up small, to unfold and fold easily and quickly, to be very light, to be very durable and, of course, to be very comfortable.

This one does all of that. Thank you.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect customer support

I ordered two chairs. Unfortunately, one of them arrived damaged, but it only took a single email to customer support for them to send a replacement right away. I’ve now been using the other chair for a few weeks, and I’m very pleased with how easy it is to set up and fold away. It’s convenient to take with me, and it’s also very comfortable to sit in.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for Ozzi…

I have nothing but praise for Ozzi gear:
1) the quality of products is outstanding. I bought both the Ozzi chair and the table along with the mat for the chair when on sand. I am on a motorbike tour of Europe and am camping in a tent. Both the Ozzi table and chair are light, pack up into a very small size zip bag. Both products are incredibly robust easy and quick to unpack and set up (the chair literally takes 30 seconds to set up and about 45 seconds to pack; the table takes about 40 seconds to unpack and set up and about a minute to pack and put into the zip bag.) and I do this every day. Both zip bags are a good size and make packing easy without struggling to get the items in their respective bags!! The table has side pockets for my bike keys and the cork screw for the wine and cup holder which fit a beer or water bottle perfectly!!! (You can get a wine bottle in too but it’s a tight squeeze)
2) the customer service is excellent!! What other company has a personal communication from the CEO when you purchase and interact with the company. (How sustainable this is moving forward will be a challenge but at this stage it is a clear point of difference and make a difference to me as a customer!! Thanks Peter!!!)
3) the delivery times and ease of purchase through their website is excellent.
4) their advertising and marketing information perfectly aligns with the product quality. I first came into contact through Facebook pop-up adds. I was going on my trip and thought the product looked a bit too good to be true, but I took the risk as I wanted these product for my trip that would get my ass off the ground as I’m 66 and not that young anymore!!! I was extremely pleasantly surprised when the products arrived and have absolutely performed as advertised and the robustness of the chair in particular is top notch and well worth the money. I can’t imagine using anything else for touring on my bike or a day at the beach or at an outdoor concert

Well done Ozzi gear I’m seriously impressed and that’s a lot coming from a Kiwi bloke who likes taking the piss out of Ozzie’s but fairs fair and these products are excellent!!!

July 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Totally comfortable and well worth it

So, I wrote a review of my Ozzigear chair after a very stressful week, and obviously not paying attention-not making excuses, I got it totally wrong.
Pete from Ozzi gear reached out and I rechecked the chair today and yes- I hadn't put it up properly!!!!
So, I am now sat in a festival field, in my correctly assembled chair, and have been for an hour and it's perfect! Comfortable, portable and not hurting anywhere.
Apologies for the original review; absolutely worth 5 stars!!!!

July 25, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Karen,

I reckon you have potentially not fully extended your chair and nothing should be digging into your legs - or anywhere.

Please email me via peter@ozzigear.com so that I can help - thanks!

Rated 5 out of 5 stars

great product and top customer service

great product, the most accessible AND comfortable camp chair i’ve tried.

had a question for customer service and they were prompt and helpful in their replies.

July 25, 2026
Unprompted review
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Reply from Ozzi Gear

Thank you so much for such an awesome review, GG!

Rated 5 out of 5 stars

I had a problem with my chair and sent…

I had a problem with my chair and sent them a video. Straight away they replied, apologised and are sending me a replacement.
No argument, just Customer satisfaction x

July 4, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Super happy to know that we've been able to help here. All the best, Jill, and thanks for leaving the review.

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Rated 5 out of 5 stars

Excellent customer service…

We purchased two Ozzi outdoor chairs 18 months ago and have been extremely pleased with the. We recently took them to a music festival and found one of the pop pins that secures the legs had failed. Contacted Ozzi Gear who replied very quickly apologising for the issue. They asked for a short video to show the problem which I supplied. I again received a prompt reply apologising again and stating that a replacement chair was being sent. Fantastic service from a genuine company producing quality products

July 24, 2026
Unprompted review
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Reply from Ozzi Gear

Thanks for this awesome review, Carl. We continually strive to improve our products, so the version you would have received 18 months ago will be vastly different to the newer and improved version that you will receive today as a replacement.

All the best and looking forward to your review.

Rated 4 out of 5 stars

Have had our chairs for a year now

Have had our chairs for a year now, and love the size and the comfort. Fit in our campervan without taking up too much space. Unfortunately we’ve had an issue with the chairs fabric splitting around the joints. 1 chair split on 3 joints and the other just starting on one joint. No excess weight put onto these chairs as my hubby and I are not in any way overweight. Pointed out the issue to customer services, and after photos and a small video showing the problem, they have agreed to send me 2 new canopies to install. Despite being a little disappointed in what had happened, the team at Ozzi gear have dealt with it very quickly snd efficiently, and I’m now awaiting my 2 new canopies, so my chairs will be able to be used for our camping trips again.

July 19, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Susan,

Thank you for leaving this review. We do stand behind our products and continually strive to improve them with every new batch that we create. The new chair, which you will receive under our lifetime warranty guarantee, will surely meet your expectations and hopefully blow you away.

All the best.

Rated 4 out of 5 stars

Great Product, let down by poor shipment tracking.

I purchased the Ozzi chair and Ozzi lounger. Both products are compact, light, easy to put up and seem to be good quality. I say this because being a large guy, both chairs easily takes my weight and size of frame.

Given how small the chairs fold down to and how the base joins the upper frame as a one piece structure, both chairs are comfortable and made with robust materials. I am using them on a regular basis here in the UK's summer sunshine.

The cost of the chairs is significantly higher than competitors, but they do offer a lifetime warranty which swayed me towards Ozzi Gear (I just hope the company doesn't go bust too soon!).

After placing the order, you recieve plenty of emails from the company about using the chairs, the set up and packing instruction videos.

However, what stopped it being a 5 star review was the shipping. Whilst the company sent out plenty of email titled 'shipping update', the reality is that you needed to log on to their website or the 'shop' app, the tracking number only had details for a company in China. The tracking number provided only showed movement between two cities in China. No other tracking details were forthcoming until I recieved an email from Royal Mail with a next day delivery date despite me chasing Ozzi Gear a few times on where the chairs were (to which only a standard non personalised response was recieved).

So in summary, the chairs are great, but I suspect the chairs are made in China rather than Australia as they claim. Also, purchasers should read the shipping section on the Ozzigear.com website for expected delivery times as tracking of the shipment location at each stage of it's journey is poor.

July 24, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

G'day Carter. Thank you for leaving such an in-depth review. This goes a long way, as it shows us where we as a company can improve.

In regards to the issues derived from shipping, this has been a momentary solution for us, as we have been selling many more chairs than we have anticipated.

Instead of placing orders on a back-order, we have decided to fulfil some orders directly from our supply chain setup, covering the tracked shipping and insurance on all of those orders. We have noted that some orders have taken a little bit longer to deliver due to customs, even though we have made very strict instructions to ensure the final courier is a reputable shipper from within your country, such as Royal Mail.

You are also correct in suspecting that our chairs are made in China, as is 99% of everything else sold in today's world. We place quality above everything else, as you yourself have seen that our products are of top quality.

If there is anything further that we can help with, please feel free to reach out to me directly via peter@ozzigear.com.

All the best!

Rated 5 out of 5 stars

These chairs are awesome

These chairs are awesome

The quality of these chairs is amazing.
If yiu are after a light weight chair that packs down small and compact then the ozzi gear chair cannot be beaten.
So comfortable and portable.
Ideal for festivals , sports day , picnics etc

July 24, 2026
Unprompted review
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Reply from Ozzi Gear

Love to hear such an awesome review, Simon.

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Rated 5 out of 5 stars

Great product and customer service

Great product and customer service. The chair I bought was so comfortable and easy to set up that my Scouts on camp kept sitting in my chair rather than theirs!

It did develop a small fault, but when I sent the photos to the support team they replied straight away and sent out a replacement. I have also bought a second chair for my son as he kept stealing mine too!

Would 100% recommend.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

If you buy one camping chair … make it this one!

Having been a camper for many years and experiencing many failed cheap camping chairs , my wife bought me this Ozzi Gear chair recently. It’s very easy to use and set up and it’s constructed in strong steel with an easy fold out mechanism. It folds away into a compact bag which makes it so easy to carry around. I love it! Thanks Ozzi Gear! A lot of thought has gone into the production of this amazing chair !

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I finally have the camping chair that I needed m.

I finally have the camping chair that I can take everywhere with me with no hassle of the big bulky camping chairs. Better still I get to leave this in my car in between adventures due its compact size when folded away and no need to dig it out of my garage. I bought this Ozzi Gear chair through a recommendation from a friend and want to share that very same recommendation for anyone thinking of getting one. It’s easy to carry and store away and robustly made to last through all my adventures and the icing on the cake is how comfy it is.

July 22, 2026
Unprompted review

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