Ozzi Gear Reviews 

1,122
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,070 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how compact, lightweight, and remarkably easy these portable chairs are to set up for outdoor events, festivals, and camping trips. People frequently praise the exceptional build quality, lasting comfort, and the helpful customer support team whenever a replacement part is needed. However, some people mentioned that delivery times can be quite slow and packages take longer than expected to arrive from overseas. A few consumers also noted that the gear can feel a bit stiff during initial assembly or slightly heavier than anticipated for carrying around all day.

What people talk about most

Product

Consumers find product to be positive, highlighting its lightweight and compact design that makes it easy to... See more

Quality

Clients share positive opinions on quality, highlighting that the products are exceptionally well made and... See more

User experience

People report positive experiences with user experience, highlighting that the products are compact,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support teams as fast, efficient, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The material on one of the Ozzi Gear chairs started to give way on 1st time using it. I contacted customer support when we returned from the festival with attached photos. There was no argument & s... See more

Rated 5 out of 5 stars

We purchased the Ozzi gear chairs to replace some bigger heavier chairs. We had tried some other light weight chairs but they weren’t as sturdy or as easy to use. The ozzi chairs are very lightweight... See more

Rated 5 out of 5 stars

The Ozzi Gear chairs and table we have recently bought are not quite “life changing” but certainly “leisure time changing” for my wife and I. Not only is the quality top notch but the chairs are easy... See more

Rated 5 out of 5 stars

Living in the UK we love camping but hate packing up car to the brim. At festival recently I saw the Ozzi Chair and had to investigate having asked the owner their views. Did online research and whil... See more


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,122)

1,103 reviews in the last 12 months

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outdoor chair

Rated 5 out of 5 stars

The optimal festival chair

I was looking for a small, light and comfortable chair to use at music festivals and the Ozzie Outdoor Chair clicks all the boxes!
It doesn’t hurt that it is easy to set up and good looking to!😃

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent chair

Excellent chair: as described, very compact and lightweight, and appears to be as sturdy as claimed

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Back pain when fishing all my life, and this is the solution

I’ve struggled with back pain for years. This chair is so much lighter and stronger than anything else out there. It’s perfect for me. I can get it to where I’m fishing easily and then fish all day in it with no back pain. Really strong and robust, I’m converted. Best purchase of 2026 for me by a long shot.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect multipurpose chair

These are so compact when folded but when opened out they are robust and so so comfortable. Great height too for the not so young! They will be used when we are away in our campervan, but also, and just importantly they are perfect Festival chairs. Must now go and book that festival ….

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Ozzi Gear chairs

I absolutely love my Ozzi Gear chairs. The chair itself is fantastic — comfortable, well designed and clearly made with quality in mind.

But what impressed me even more was the customer service.

Unfortunately, during my first camping trip, my chair was stolen from the campsite. I contacted Ozzi Gear and explained what had happened. They were incredibly understanding and offered me a discount on a second chair, which allowed me to buy another one.

And then something completely unexpected happened — a few days later, the campsite contacted me to say that someone had returned my original chair to the lost and found. I was able to get it back!

So, after all this, I now have two Ozzi Gear chairs and I couldn’t be happier. 😊

I really appreciate not only the quality of the product, but also the way Ozzi Gear treated me when something went wrong. They genuinely cared about helping me, and that says a lot about a company.

Highly recommended — great product and exceptional customer service!

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous, comfy, simple to use and small!

I first purchased one of these chairs for myself as I love walking on Dartmoor and am currently unable to do so because of knee and hip problems; so this was a solution to be able to still go there but sit in comfort and enjoy the location.

I have found the chair to be fantastic! It folds up small and conveniently fits into a bag with a shoulder strap so I can carry it easily and find a good spot to sit. It is so comfy and so simple to use.

As well as the knee and hip problems I am 80 and initially was sceptical about the ease of getting out of a fabric chair but that is absolutely no problem. These chairs really are good!

I love it so much that I have bought 4 more as gifts.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing chair

Amazing chair - we bought 2 in orange to match our van. A bit pricey but so worth it - I bought similar cheaper versions from Amazon as well & returned them as they were very poor in comparison.

Assemble the chairs in a few seconds - strong and even my 6ft 2’’ 100kg husband finds them comfortable. Also love the little mat to use at the beach to stop the chair sinking.

I would highly recommend them.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great chairs

I took the plunge and bought two chairs which have been brilliant. I’m 6ft and 17st and can sit in these quite comfortably for hours - I did so at gigs and Goodwood Festival of Speed - the ease of carrying them around is a game changer. We’ve subsequently purchased two loungers for that extra comfort and couldn’t in these all day! Friends have seen them and have ordered for themselves too. I had an issue with one chair and the warranty claim process was very straightforward and a replacement chair has been sent out me. Brilliant products and brilliant service

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzi gear

My partner and I absolutely love this product the quality is amazing and we really appreciate the customer support that we get, we also get check ups on how it’s going and if there are any problems or issues they sought it out as fast as they can. We recommend it to all of our friends can’t wait to buy the lounge chair

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought this chair to take on a 7 week…

Bought this chair to take on a 7 week motorcycle camping trip around Europe.

It got exactly what I wanted from it, easily attached to the bike, very quick set up/fold away when stopping on the road or arriving at a campsite

Very comfortable, great buy, would highly recommend 👍

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

I bought an Ozzi chair for my husband…

I bought an Ozzi chair for my husband who broke his back last year and has trouble getting into and feeling comfortable in conventional fold up camping chairs. This has been a complete game changer, its folds away so small and compact its easy to throw in a bag or over your shoulder. Its up in seconds and gives full back support. He loves it! Thanks Ozzi!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Comfy chairs that pack up small

Comfy chairs that pack up small. Ive bought and love them. Had a small issue with one and contacted their support. Replies were quick . Very helpful. And outcome was great a new chair sent in the post. Great company that iphold their guarantee.
The next camping chairs i buy will be ozzi gear loungers.
Buy some. You wont be dissapointed

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

My chair broke... BUT

My chair broke. Less than 6 months. HOWEVER - I reached out via their support team. No worries - send a photo, and within a day I was being sent a brand new chair. Clearly I was just unlucky, but I love my chair and I am really happy with the service.
The chair is ligth weight - easy to carry. Compact - easy to pack. Comfy - great to sit in and get out of.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

On contact with Ozzi Gear, they are so prompt a great company

I recently purchased two Ozzi Gear chairs one for my son as a gift and the other for me. We both really love the chair for everything that it is, compact, light but mostly comfortable. Sadly, when I was extending one support arms a leg broke! as I was shattered as it is such a good product. On contacting the Ozzi Gear guys, they requested pictures to conform and have a replacement within days. Genuinely humbled by the prompt service and quality of high standards Ozzi Gear brings to the table Cheers

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Warranty

After noticing my chair had a faulty mechanism, I reached out to their support line. Within 24 hours they had responded and offered to replace my chair. You can't get better than that! By the way, the chair is great quality, and very comfy. Can't wait for my replacement.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Positive warranty claim and outcome

I bought an outdoor lounger after buying x2 outdoor chairs ... we love them all. Unfortunately the lounger top corner (on the canopy) failed and I sent some pictures. We got a response within 72hrs and a new canopy was on its way under warranty. Very happy with this

August 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Super comfy chair and outstanding…

Super comfy chair and outstanding customer service from them. I bought this and as a disabled lady, I found it hard to set up. I left a comment about that and they contacted me to get more info from me then gave me a solution which has worked great. I would rate this company and their chair 10/10.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzi Gear Chairs

We purchased the Ozzi gear chairs to replace some bigger heavier chairs. We had tried some other light weight chairs but they weren’t as sturdy or as easy to use. The ozzi chairs are very lightweight and sturdy. The first time we used them we had not clicked the top section so the chair back was not supportive, so just make sure to listen for the two clicks each side. We are really pleased with the chairs they will take up no space in our compact motorhome and will be ideal for the beach, festivals and many adventures to come.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Tedious Return Process

I want to return the item because the packaged chair is a lot heavier and larger than I expected. They send email after email trying to not have you return them. It’s ridiculous at this point. They withhold the information to send them back. All I want to know are the steps to return them. They still haven’t provided the information.

August 29, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Kimberly please email me directly via peter@ozzigear.com so that I can step in and see if our support team has accidentally overlooked anything.

We offer a 45-day return window for all customer as long as the product is still in like-new condition.

Thanks!

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