Packaging Products Online Reviews 351

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service and high-quality products. Many people highlight the ease of ordering and the impressive speed of delivery, often noting that their items arrived promptly or even the next day. The product selection is also appreciated, with consumers finding the items to be of good quality and reasonably priced. However, some customers also noted issues with packaging, finding it difficult to handle large deliveries due to unwieldy box sizes. A few other people also felt that they did not receive dispatch notifications and, in some instances, their parcels were not delivered at all.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent service, highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! Recognised the parcel straight away as they use their own packaging, so I could immediately see it was great quality! Ordering was easy and delivery very fast. The items I ordered, postal b... See more

Rated 5 out of 5 stars

Always buy the polka dot range in all sizes,,, for my eBay sales,,,, Reasonabley priced,,,, and the riders always delivered quickly,,,,, Also tissue paper & postage address sleeves are excellent. G... See more

Rated 5 out of 5 stars

Easy to navigate, amazing delivery, high quality products. I feel instructions could be helpful on some items such as there postage boxes as they can be hard to work out at first.

Rated 5 out of 5 stars

A great selection of products which includes recycled wrapping paper. Delivery is always really quick too.


Company details

  1. Packaging Supply Store

Written by the company

Packaging Products Online was founded in 2006 and is the e-commerce branch of Opalion Ltd. Offering a wide range of packaging from the traditional tape & cardboard boxes to our own uniquely branded divinely different® range of mailing bags. Based at our Hertfordshire branch it gives us great access to all parts of the UK, quickly and efficiently. Our friendly team can offer product and delivery advice if you need it but overall we offer excellent quality products at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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Rated 4 out of 5 stars

product excellent delivery not so much!

Whilst the service and delivery over Xmas was excellent please review packaging of orders. It was extremely difficult for me and the courier to man handle the 16kg delivery due to the unwieldy size of the box through the front door into the house. In future it would be far better to split the order up into the 2 smaller boxes and wrap them in plastic and charge customer more.

December 29, 2025
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Reply from Packaging Products Online

Hi Jane, thank you very much for your feedback. I will speak to my warehouse team regarding this, but going forward please do leave a note at checkout requesting lighter parcels and we will be happy to split the order up. Regards, PPO

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Rated 5 out of 5 stars

Always buy the polka dot range

Always buy the polka dot range in all sizes,,, for my eBay sales,,,,
Reasonabley priced,,,, and the riders always delivered quickly,,,,,
Also tissue paper & postage address sleeves are excellent.
Great products & service

October 28, 2025
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Rated 5 out of 5 stars

Amazing product

Amazing product
Fast delivery

October 27, 2025
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Reply from Packaging Products Online

Thank you for the amazing review, we always aim for next day delivery and I am glad your products have turned up quickly. PPO

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, great company and products. Always use & recommend this company.

October 27, 2025
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Reply from Packaging Products Online

Thank you for the review! It is always so nice to read when someone recommends us and keeps coming back. PPO

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Rated 5 out of 5 stars

I've been using PPO for years for my…

I've been using PPO for years for my business. The quality is always good and if I have ever had an issue (not very often) it's always sorted straight away for me. Jamie is always helpful. Would recommend

September 26, 2025
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Reply from Packaging Products Online

Thank you so much Jo for the review. We are always here to help if we can. PPO

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