Packingboxes Reviews 

Easy to use website. Good prices. Very fast delivery. Will definitely use again. Many thanks.

I did not receive my entire order. Boxes and tape were missing. In addition incorrect items were sent. I ordered covers for mattresses, sofas and armchairs - the covers arrived unlabelled so we had to measure all of them to find out what was what. Upon measuring - the night before moving - we found all the covers we had been sent were the incorrect sizes.

Dreadful company. Several items from my order didn't show up, then they just ignored all my attempts to contact them requesting a refund. Avoid them. I'm out of pocket without my full order.

There are a lot of negative reviews here. They certainly don't reflect the service I received. Thank goodness I didn't decide based on what others have written.
I can only honestly review based my experience.
Absolutely perfect.
My order was over £45, which is much better value than other companies. This gave me free one day delivery.
I got this.
The product was well packed. All present and correct.
Good quality.
Well deserved 5 stars.

I read so many bad reviews on Packing Boxes. co.uk after I ordered boxes for moving. I decided to call customer service after I ordered boxes for the move. The person heard my dilemma..as we had boxes that never arrived from another place..so, after I ordered the boxes on October 9th, as promised Packing Boxes. co.uk kept their promise..we got boxes delivered on October 12th by Parcel Force.
So, regardless of the bad reviews..my suggestion to anyone who is moving..and is worried about the time frame for getting boxes..order from Packing Boxes. co.uk..but, call thier customer service people and they will keep their promise to deliver...
This is why I'm giving Packing Boxes. co.uk a 5 star review.

Avoid - I wish I had checked Trust Pilot before I ordered. Waited a week for my 'next day delivery' order, which never arrived, called on day 6 and told by one staff member they just hadn't sent it, the next day nobody answered phone. Have reported to my bank. Scammers I fear, or they just don't give a toss once they have your money.

SCAM!! Do not use. I ordered boxes, paid in advance and then I hit a photo saying that boxes were delivered, but was not my address. Have been trying to contact them but nobody replies.

Very poor. They promise 48 hour delivery. I placed an order six weeks ago, and it has still not arrived. No explanations or updates unless I chase - and even then I get empty promises that it will be dispatched urgently.
Avoid this company at all costs.

This company lies to attract your business. They lie when you ask about what is happening to your order. They do not care about you or your requirements, they only care about taking your money & filling their bank account. Every promise made with my order has been broken & responded to with a lie. I am going to call the Police & report them for Fraud if my order does not arrive as per their latest assurance. I am reporting them to Trading Standards & The ASA for misleading advertising & a lack of customer support. DO NOT USE THIS BUSINESS, send sharks like this to the "business closed" department because they do not deserve to exist any longer causing customer after customer uncaring stress & disappointment, AVOID!

WILL NEVER USE AGAIN - ALWAYS CHECK TRUSTPILOT BEFORE BOOKING WITH A COMPANY.
Delivery was due on Saturday, arrived on Monday. No contact possible with staff. Tape ordered was missing. Βike Boxes arrived in good state.

Had I needed to leave (say) on Sunday, this would have been far more awkward. As it was, it made me panic to the very last minute. I am silly I did not check trustpilot before booking the service. Staff did not pick up the phone, voicemail not replied to.

My experience has been disappointing. I placed an order on Monday and ensured I ordered within the next day delivery window. However my delivery has not yet arrived and it's now Saturday. I did not receive an invoice for my delivery or any correspondence from the company. I have enquired three times and have only been told that my order has been placed and will be delivered. Obviously when you place an order for moving boxes it is because you want to pack for a move. It's disappointing that the company does not honour their own promise for next day delivery. I also gave my order a 1 star on their website and my review was not placed on the website. There are 11 tabs of reviews and not one of them is below 3 stars. So, I think they filter out their negative reviews, which is dishonest and shady.

Packing boxes.co.uk promise next day delivery for orders before 5pm- this does not happen.
They have a contact form for queries but don’t reply…until days later
They have a phone line but never answer it.
Boxes did arrive and are ok, but it does not make up for appalling customer service.
Do not recommend.

Possibly the worst service I have ever received. This company managed to fail at every single stage of a very simple order.

My packing boxes were supposed to arrive on Tuesday. They did not. I was then explicitly promised delivery on Wednesday. They did not arrive then either. After days of excuses, broken promises and wasted time, they finally appeared—damaged.

Delivering empty cardboard boxes on time and intact is the entire purpose of this business, yet they proved incapable of doing even that. Their delivery service is hopeless, their communication is worthless, and their complete disregard for the disruption they caused is astonishing.

I ordered these because I am moving house and genuinely needed them by the agreed date. Instead, this company added stress, delayed my packing and left me with damaged supplies that I cannot rely on.

Do yourself a favour and buy elsewhere. Even picking up discarded boxes from behind a supermarket would be quicker, cheaper and probably result in better-quality cardboard.

A breathtakingly incompetent, shambolic service. Zero stars deserved.

Absolutely terrible, don't worry about next day delivery because although they promise it they don't actually bother sending the boxes until the next day

Excellent service. Order despatched for delivery promptly. We needed boxes strong enough and of suitable size for books as well as glassware and china. These are strong and sturdy and once moved house and unpacked, they will be perfect for packing things for storage in our lockup,

I have ordered twice now and both times the service and especially the delivery has been great. Important as we were clearing a house for a relative.

If you live in Ireland avoid this company at all costs.They advertise delivery to Ireland even show delivery charges for Ireland. They accept your order take the money from your bank account then email saying they cannot deliver to your address. They offer to deliver to a BT postcode and suggest you organise collection from here yourself.
I emailed cancelling the order and demanded a refund to which they agreed but needless to say I am still waiting. This is a SCAM company and should not be used by anyone regardless of where they live.

Full refund paid 19/09/26.

SCAM COMPANY AVOID AT ALL COSTS! They make promises online of fast delivery, these are completely false claims. The boxes don’t arrive. Avoid and use a reputable firm. ASIF moving isn’t stressful enough, throw some cowboy scammers into the mix to make it worse! Please please avoid - would give zero stars if I could. Requested a refund but doubtful I’ll get it from reading reviews, so looks like I’ll be raising a charge back through Amex.

Paid for express shipping and still not received my boxes , phone calls are a waste of time. No confirmation email at all with any confirmation .

Absolutely atrocious experience, really let us down.