I have been using Packsify for around 4 months now to buy packs for Kingshot and the experience has been great overall. Any issues I’ve experienced were quickly resolved by the support team, who wer... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more
Company replied
I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more
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I purchased a small amount of pink gems. Recommended to use packsify by my alliance leader. I’m new to this kind of service but have been playing the game a long time. I have a separate email for my g... See more
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Company details
Written by the company
Packsify is the personal shopper for mobile gamers. We help players — especially high-spenders (“whales”) — save 10–35% on every in-game purchase, while keeping the process fast, safe, and simple. Instead of overpaying in the App Store or Google Play, customers place their orders through Packsify, and we deliver the same packs at a better value. Thousands saved per year: On average, whales who use Packsify reinvest $3,000-$5,000 annually back into their gameplay. Oftentimes, top whales save even more! Trusted by top players worldwide: Our community includes thousands of serious gamers who rely on Packsify for efficiency and fairness. Exclusive programs: Whale+ Lounge and VIP Club access for our most loyal clients, including special raffles, deals, and early access to new features.
Play Smarter, Stay Protected
Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.
Your trust and security come first. That’s why we offer a clear guarantee:
Ban Protection Guarantee – All purchases are processed through official channels like Google Play or Apple App Store. They appear to publishers exactly like any other player transaction. If your account were ever permanently banned solely and directly because of a Packsify-processed purchase, we would compensate you with account credits or another agreed alternative.
To qualify, you must provide the publisher’s documentation of the ban reason, records of all Packsify purchases, and proof you haven’t used cheats, bots, or other prohibited third-party services. This guarantee is a voluntary customer benefit, designed to give you peace of mind.
Savings Guarantee – You will always save compared to in-game store prices. If you ever don’t, we’ll make it right.
Service Guarantee – Every order is handled quickly and by a human, never by bots. If something goes wrong, our support team will resolve it.
With Packsify, you save more, play smarter, and enjoy the peace of mind of knowing your account is protected.
Contact info
30 North Gould Street, 82801, Sheridan, United States
- info@packsify.com
- packsify.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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blaze of battle
10/10 customer service
We had a little trouble at the beginning, because of something on my end. They stuck with me until we sorted out the issue. They worked hard to get my issue resolved, and even comped me the order to compensate! It wasn’t even their mistake! Will use again!
June 14, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're truly grateful for your kind words. It was our pleasure to work through the issue with you and make sure everything was resolved successfully. We're especially glad to hear you felt supported throughout the process. Thank you for your trust, and we look forward to helping you again in the future!
As a test of the ethical and moral…
As a test of the ethical and moral fortitude, I placed an order worth 20$ but put the price at 50$.
I was billed for the 50$ price instead of being corrected down to 20$
All the claims of trust are bs
Sorry guys, you failed on my second order
Nabil
June 1, 2026
Unprompted review
Reply from Packsify App
Hi Nabil,
We're truly sorry that this experience left you feeling disappointed.
After reviewing the order again, we can see why the situation was frustrating from your perspective. As soon as we noticed that the package price in the order didn't match the available in-game package, we reached out to clarify the details before proceeding.
While our team acted based on the information available at the time, we understand that you expected a different approach, and we're sorry that the experience didn't meet the level of service you were hoping for.
We especially appreciate that you continued to place orders with us afterward, despite your frustration. That trust is something we don't take for granted.
Thank you for taking the time to share your concerns with us. Feedback like yours helps us improve both our processes and our communication, and we'll continue working to provide a better experience for all of our customers.
We wish you all the best, and if there's ever anything we can help with in the future, we'll be here.
The team on packsify have quickly…
The team on packsify have quickly responded and helped me buy packs for my game the lady Mia helped me with my accounts and gave me all the information I needed to update my account. Very sweet and polite and any issues resolved instantly through no fault of their own. I accidentally entered the wrong information but she was very informative and understanding
May 20, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're glad Mia was able to assist you and provide all the information you needed throughout the process. It's great to hear that everything was resolved quickly and that our team could help correct the information without any issues. We truly appreciate your kind words and thank you for choosing Packsify!
Small learning curve, worth it
Small learning curve, excellent service and value. Staff was helpful and patient as I navigated through my portion of the process. My only regret is waiting so long to use them. Much better value than in game rates.
May 20, 2026
Unprompted review
Reply from Packsify App
Thank you for your review. Bender!
We're glad to hear the process was worth it and that our team could help make everything easier along the way. It's great to know you found good value in the service, and we truly appreciate your patience and support. We're happy to have you with us!
Great helps from Citadel for my first…
Great helps from Citadel for my first purchase. They also provide awesome follow-ups to take care of any problem. Thank you :)
May 14, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're glad Citadel could help make your first purchase a smooth experience. It's great to hear that our follow-up support was helpful as well. Thank you for your trust, and we look forward to assisting you again in the future!
Easy and fast
I've only completed 3 orders as of now, but the experience so far has been solid. The process is easy and support is great.
May 8, 2026
Unprompted review
Reply from Packsify App
Jeff, thank you for your review!
We’re glad to hear your experience has been solid so far and that you found the process easy with great support. We appreciate your trust and look forward to helping you with many more orders!
Mia and the team at Packsify are the…
Mia and the team at Packsify are the best. Had a slight error purchasing packs and they jumped right in moments to determine the error! (Of course it was my fault! 🤣) Been using Packsify for about 7 months now. Always very quick with transactions and great support if you have a problem!
April 30, 2026
Unprompted review
Reply from Packsify App
Solo, thank you for your review!
We really appreciate your continued trust over the past months. It’s great to hear Mia and the team could quickly step in and help resolve the issue. Thanks for sticking with us and for sharing your experience!
Gryffindor was GREAT!!!
Gryffindor was GREAT!!!! I've had issues the past couple of times and he too the time to go through the process and I was finally able to complete the purchase. His time and patience is a credit to Packsify. Thanks again!
April 30, 2026
Unprompted review
Reply from Packsify App
John, thank you for your review!
We’re really glad Gryffindor could support you through the process and help get everything completed. We’ll be sure to pass along your kind words, patience and dedication like that mean a lot to us!
Great service!
Very friendly, and helpful at getting Your order the way You want it! Also, very timely and accurate.
Peace of mind service that I'll be using for a long time.
March 26, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We’re glad to hear you found our team friendly, helpful, and precise throughout your order. Providing a smooth and reliable experience is exactly what we aim for. We truly appreciate your support!
They’re awesome!!
They will literally help u through every step of the way and they’re really patient.
March 26, 2026
Unprompted review
Reply from Packsify App
Ena, thank you for your review!
We’re really glad to hear our team could guide you every step of the way and provide a patient, helpful experience. Your support means a lot to us!
Customer support is other worldly
Customer support is other worldly. Always willing to help and very generous. This third party saved me a bunch of money.
January 26, 2026
Unprompted review
Reply from Packsify App
Thank you so much for your amazing words, Wouter!
We’re truly happy to hear that our support felt “otherworldly”, our team works hard to make every experience smooth, helpful, and stress-free. Knowing we could save you money and provide the assistance you needed means everything to us.
If you ever need anything again, we’re always here to help!
Phoenix was very helpful!
Phoenix was very helpful in fixing an issue with my purchase. It was very quick and described the issue and took care of everything on the back end so I didn’t have to do anything. Transactions are safe and fast and always ahead of the estimated time arrival.
January 2, 2026
Unprompted review
Reply from Packsify App
Thank you so much, Christopher!
We’re thrilled to hear that Phoenix was able to help you out so efficiently. Making things smooth and effortless for you is exactly what we aim for. Your trust means the world to us, and we’re always here if you need anything in the future.
Appreciate you!
Very professional and fast service
They were very quick and fast. Messaged every step of the way.
December 17, 2025
Unprompted review
Reply from Packsify App
Thank you so much for your kind words, Wayne!
We’re glad to hear that everything went smoothly and that you appreciated our quick and clear communication throughout the process. Your satisfaction is our top priority, and we’re always here to help whenever you need us again.
Happy savings and see you soon!
The Packsify Team
Guys imma be 100% honest
Guys imma be 100% honest, this team is best of the best, good prices, good customer service, good integrity and fast. I really recommended they got your back, they even help you doing the orders and all. Really really good
August 17, 2025
Unprompted review
Reply from Packsify App
Thank you so much for your amazing feedback, Christopher!
We’re thrilled to hear you’ve had such a positive experience with our team — your words mean a lot. It’s great to know we’ve made the process easier and that you feel supported every step of the way. We’re always here to help with your orders or anything else you need.
Thanks again for the recommendation — we’ve got your back!
Enjoying using this service so far
Enjoying using this service so far, the team is super helpful and are really on top of contacting you to make sure everything is OK
Would definitely give a try with a dummy account linked to your game so there isn't any personal details on the account
December 8, 2025
Unprompted review
Reply from Packsify App
Hi Jordan,
Thank you so much for sharing your experience! We’re really happy to hear that you've been enjoying the service and found our team helpful and responsive.
Using a dummy account as a first step is a great idea, and we’re glad the process has worked well for you so far. If you ever need assistance or have any questions going forward, we’re always here to help.
Thanks again for the trust – we truly appreciate it!
The Packsify Team
Safe, Secure & Reliable
I have used it for the first time through a referral. Had my concerns that my credentials might be breached. But it proved me wrong. Its very safe and saves lot of money. The team is very supportive and friendly. Loved the experience and i highly recommend using Packsify.
December 13, 2025
Unprompted review
Reply from Packsify App
Thank you so much, Scotch, for your trust and thoughtful feedback!
We're really glad to hear that your first experience with Packsify exceeded expectations and that you felt safe and supported throughout the process. Our team works hard to ensure every user feels confident and taken care of, so it’s amazing to know that came through.
We're excited to have you on board and are always here if you need anything. Thanks again for the kind words and recommendation!
Packsify Team
Very easy to use
Very easy to use. Save you a ton of money with their bundle, and their customer service is very friendly.
December 11, 2025
Unprompted review
Reply from Packsify App
Hi Sherry,
Thank you so much for your kind words! We're thrilled to hear that you found Packsify easy to use and that our bundles helped you save a ton of money — that’s exactly what we aim for! It's also great to know our customer service team made a positive impact.
If you ever need assistance or have any suggestions, we're always here for you. 🙌
Happy gaming and thanks again for recommending us!
The Packsify Team
Awesome support partner Griffindor
Awesome support partner named griffindor who helped me end to end. One star taken off just because of revolut payment method which is still not available in my country for which I have to lose 2-3% of amount that could be saved. Also the to e taken for gems purchasing is little more as you need to share your personal user I'd password that's insecure here they are great so ur user details were saved. Rest assured and come here to buy. Would be much much appreciated if the revolut payment gateway works for India when i can get more friends to join packsify.
December 12, 2025
Unprompted review
Reply from Packsify App
Hi Abhishek,
Thank you so much for your detailed feedback and for highlighting your experience with our support team—especially Griffindor! We're thrilled to hear that he was able to guide you smoothly through the process and make everything easier.
We're truly sorry to hear that the absence of Revolut as a payment option in your country has caused inconvenience. We understand how important this is, and please know that we are actively working to expand our supported payment methods, including broader coverage for Revolut and other region-specific solutions.
Regarding account security, we absolutely agree that sharing personal login details should be avoided. We’ve been improving our verification methods to ensure both convenience and top-tier security, and your comment gives us even more reason to keep pushing on that front.
Thanks again for your honest insights and for trusting Packsify. We're glad to have you with us, and we hope to offer you an even smoother experience next time!
Warm regards,
The Packsify Team
Great way to save money
I have been using the service for a couple of months. They are helpful in getting started, even for a technically challenged person like me. Very easy to use. I am on a iPhone and don’t play my game on a computer. So a little more challenging for me to setup but been really satisfied thus far.
December 11, 2025
Unprompted review
Reply from Packsify App
Hi!
Thank you so much for your honest and detailed feedback! We’re really happy to hear that even with the technical challenges, our team was able to make the setup process smooth and satisfying for you.
Your kind words about our support team and your experience using Packsify on iPhone truly mean a lot. We’re always working to make the service even more user-friendly for everyone—no matter their level of tech experience.
If you ever need anything else, we’re always just a message away.
Thanks again for trusting us!
Had difficulties setting up and…
Had difficulties setting up and completing a purchase, NOT because of Packsify, but because of language barriers. When that is said, customer support was quick, and helped me through it all in minutes! Amazing support, and a very usefull and good app/service! Highly recommend Packsify!
December 11, 2025
Unprompted review
Reply from Packsify App
Hi Stian,
Thank you for your honest and thoughtful feedback!
We're really glad to hear that despite the initial language challenges, our support team was able to assist you quickly and efficiently. Helping our users get set up smoothly is always a top priority, and it's great to know we could turn things around for you in just a few minutes.
We appreciate your kind words about the app and service—it means a lot to us! If you ever need anything else, don't hesitate to reach out. 💚
Enjoy using Packsify,
The Packsify Team
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