I have been using Packsify for around 4 months now to buy packs for Kingshot and the experience has been great overall. Any issues I’ve experienced were quickly resolved by the support team, who wer... See more
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Review summary
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Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more
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I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more
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I purchased a small amount of pink gems. Recommended to use packsify by my alliance leader. I’m new to this kind of service but have been playing the game a long time. I have a separate email for my g... See more
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Company details
Written by the company
Packsify is the personal shopper for mobile gamers. We help players — especially high-spenders (“whales”) — save 10–35% on every in-game purchase, while keeping the process fast, safe, and simple. Instead of overpaying in the App Store or Google Play, customers place their orders through Packsify, and we deliver the same packs at a better value. Thousands saved per year: On average, whales who use Packsify reinvest $3,000-$5,000 annually back into their gameplay. Oftentimes, top whales save even more! Trusted by top players worldwide: Our community includes thousands of serious gamers who rely on Packsify for efficiency and fairness. Exclusive programs: Whale+ Lounge and VIP Club access for our most loyal clients, including special raffles, deals, and early access to new features.
Play Smarter, Stay Protected
Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.
Your trust and security come first. That’s why we offer a clear guarantee:
Ban Protection Guarantee – All purchases are processed through official channels like Google Play or Apple App Store. They appear to publishers exactly like any other player transaction. If your account were ever permanently banned solely and directly because of a Packsify-processed purchase, we would compensate you with account credits or another agreed alternative.
To qualify, you must provide the publisher’s documentation of the ban reason, records of all Packsify purchases, and proof you haven’t used cheats, bots, or other prohibited third-party services. This guarantee is a voluntary customer benefit, designed to give you peace of mind.
Savings Guarantee – You will always save compared to in-game store prices. If you ever don’t, we’ll make it right.
Service Guarantee – Every order is handled quickly and by a human, never by bots. If something goes wrong, our support team will resolve it.
With Packsify, you save more, play smarter, and enjoy the peace of mind of knowing your account is protected.
Contact info
30 North Gould Street, 82801, Sheridan, United States
- info@packsify.com
- packsify.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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order of kings
Tips, Pointers, and Improvements to the Website
***EVONY***
I give packsify 5 stars for the CS I give packsify 5 stars for the Customer support. They are wicked good at what they do and they are responsive and engaging. I have not had a bad experience to date. I Will however leave a few recommendations for the website that really should be improved on that I learned from this past experience.
1. Credit card companies if not using Revolut, whenever communicating with the Application and then the 3rd party application "Stripe" see whatever connection or hand shake happens and triggers fraud automatically. I am unsure why but after 6 hours on the phone with a credit company that is what they told me. And then even if the patron lifts the restriction it will then trigger the next level of fraud. This level will cause creditors to express to the patron that the need an ID Verification to lift the ban on the card. My recommendation would be to use a more trusted company, SSL Cert, or have stricter initial communication behind the scenes that wouldn't trigger "fake". Sorry if this is not 100% technical enough or drawn out I just deal with this and don't want any one to have to go through it.
2. have more options with higher % discounts with middle tier amounts. i.e. I wanted to spend 5,000$ USD but there was no option I could get the 1700$ option for 1500$ then it jumped to 10,000$ . So now to benefit from any of the deals I Have to make multiple purchases to hit my number. Also adding to this more time Packsify Reps have to spend logging into an account that could've done it in one swoop. More time the player is offline due to making multiple purchases. To me just seems like if there were more options patrons would knock out a lot more and not have to parse it out.
3. Get an app made for the app store for all types of phones. As awesome it is that the website is up and running it would be much more convenient to have an app.
Thank you for everything. These 3 items dont meant your site sucks. I love it. Just trying to think outside the box a little to help you grow for the future.
Respectfully,
name game name Evony Server Alliance I belong to
Adam (RedDawn81) Server 1708 NBS Alliance
August 31, 2026
Unprompted review
Reply from Packsify App
Hey Adam, five stars for the CS means a lot, and honestly the feedback is the more valuable part, so thank you for putting the effort in. The payment-trigger friction, the middle-tier spend gap, and the app, we are taking all three seriously and passing them to the right people internally. Feedback like this from someone clearly invested is exactly how the service gets better. Appreciate you.
Wonderful team
The team was really friendly and patient. Provided screenshots and walkthroughs of everything to make it as seamless as possible for me. Their service was also super quick with zero delays. Everything was done in a span of 10-15 minutes.
August 31, 2026
Unprompted review
Reply from Packsify App
Hey Leia, this is sooo lovely to hear. Thank you for the kind words.
100% 5 star service.
100% 5 star service.
I have now used it for about a years time, and I have never been disappointed. They always deliver well before their estimated time, and costumer service is online and available at literally any hour of the day. Super professional. Finally, to new users hesitant about giving your login information. I understand this concern as it was once my primary concern as well, but I guarantee you won’t even think about it after a few purchases
Niclas
August 30, 2026
Unprompted review
Reply from Packsify App
Wow, Niclas, ok this made our day. A year in and still happy, and then taking the time to reassure the nervous new folks about the login thing yourself, that means a lot. That worry is real and hearing it go away from someone who has been there beats anything we could say. Thank you, genuinely.
100% recommend
I found out about this site through Stratgamesloth’s YouTube channel and I was a little apprehensive at first as you have to provide your login details. However I have purchased various packs through Packsify now and so far it has been SO quick and I’ve had no issues at all. Their customer service team has always been online so I’ve got instant replies to my questions every time I’ve used them and they have been so kind and helpful! Most recently I had less than an hour until the reset of my game and asked if they would be able to purchase the packs in time. They completed my order in about 3 minutes. So far I have 0 complaints and would 100% recommend!!
August 26, 2026
Unprompted review
Reply from Packsify App
Hey Rachel, glad Sloth pointed you our way :) the login worry is a fair one to have and the only way to know is to see it go smoothly. That sub-hour reset with three minutes to spare is the kind of thing the CS team lives for. Really glad they came through when it counted, and thank you for the recommend.
Every order has been successfully
Every order has been successfully. I even accidentally gave them $10 more and they noticed it and gave me the additional credits
August 16, 2026
Unprompted review
Reply from Packsify App
Hey Kev, catching an overpayment and sending the extra credits back is just how it should work :) Every order landing clean is the whole point. Appreciate you saying so.
Absolutely bang on
Absolutely bang on. Was having trouble with this being my first order but PHOENIX helped me through the process with ease. Definitely recommend
August 14, 2026
Unprompted review
Reply from Packsify App
Phoenix will be happy to hear this one, Paul. First orders are where the nerves are highest, so getting walked through cleanly is exactly what should happen. Thanks for the recommend, cheers!
False information on Dark War Survival…
False information on Dark War Survival Blood Rose tanked 1 year of progress by luring me into buying blood rose and upgrading to 4 star for the false information about the extra troops stat, i have no way to fix this and completely hate what happened
July 17, 2026
Unprompted review
Reply from Packsify App
Curtis, losing a year of progress over one upgrade is genuinely rough, and being angry about it is fair. We are already going back through our Blood Rose guide, because if the way we framed the 4-star breakpoint pointed you wrong, that is ours to fix. If you want to get into the detail, our dark-war-survival channel on Discord is where players work through this stuff, and we would rather sort it there than leave it here.
10/10 customer service
We had a little trouble at the beginning, because of something on my end. They stuck with me until we sorted out the issue. They worked hard to get my issue resolved, and even comped me the order to compensate! It wasn’t even their mistake! Will use again!
June 14, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're truly grateful for your kind words. It was our pleasure to work through the issue with you and make sure everything was resolved successfully. We're especially glad to hear you felt supported throughout the process. Thank you for your trust, and we look forward to helping you again in the future!
First time user
First time user! The customer service was great and I’m looking forward to the benefits! Thank you Citadel for helping me place my first order!
June 8, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're delighted to hear that your first experience with Packsify was a positive one. It's great to know Citadel could help guide you through your first order and make the process smooth and easy. We appreciate your trust and look forward to helping you enjoy all the benefits to come!
As a test of the ethical and moral…
As a test of the ethical and moral fortitude, I placed an order worth 20$ but put the price at 50$.
I was billed for the 50$ price instead of being corrected down to 20$
All the claims of trust are bs
Sorry guys, you failed on my second order
Nabil
June 1, 2026
Unprompted review
Reply from Packsify App
Hi Nabil,
We're truly sorry that this experience left you feeling disappointed.
After reviewing the order again, we can see why the situation was frustrating from your perspective. As soon as we noticed that the package price in the order didn't match the available in-game package, we reached out to clarify the details before proceeding.
While our team acted based on the information available at the time, we understand that you expected a different approach, and we're sorry that the experience didn't meet the level of service you were hoping for.
We especially appreciate that you continued to place orders with us afterward, despite your frustration. That trust is something we don't take for granted.
Thank you for taking the time to share your concerns with us. Feedback like yours helps us improve both our processes and our communication, and we'll continue working to provide a better experience for all of our customers.
We wish you all the best, and if there's ever anything we can help with in the future, we'll be here.
Reply from Packsify App
Thank you for your review!
We're glad to hear you were happy with the service, communication, and delivery speed. Your feedback means a lot to us, and we're pleased we could provide a smooth experience. We look forward to assisting you again in the future!
The team on packsify have quickly…
The team on packsify have quickly responded and helped me buy packs for my game the lady Mia helped me with my accounts and gave me all the information I needed to update my account. Very sweet and polite and any issues resolved instantly through no fault of their own. I accidentally entered the wrong information but she was very informative and understanding
May 20, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're glad Mia was able to assist you and provide all the information you needed throughout the process. It's great to hear that everything was resolved quickly and that our team could help correct the information without any issues. We truly appreciate your kind words and thank you for choosing Packsify!
Small learning curve, worth it
Small learning curve, excellent service and value. Staff was helpful and patient as I navigated through my portion of the process. My only regret is waiting so long to use them. Much better value than in game rates.
May 20, 2026
Unprompted review
Reply from Packsify App
Thank you for your review. Bender!
We're glad to hear the process was worth it and that our team could help make everything easier along the way. It's great to know you found good value in the service, and we truly appreciate your patience and support. We're happy to have you with us!
Great helps from Citadel for my first…
Great helps from Citadel for my first purchase. They also provide awesome follow-ups to take care of any problem. Thank you :)
May 14, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We're glad Citadel could help make your first purchase a smooth experience. It's great to hear that our follow-up support was helpful as well. Thank you for your trust, and we look forward to assisting you again in the future!
Easy and fast
I've only completed 3 orders as of now, but the experience so far has been solid. The process is easy and support is great.
May 8, 2026
Unprompted review
Reply from Packsify App
Jeff, thank you for your review!
We’re glad to hear your experience has been solid so far and that you found the process easy with great support. We appreciate your trust and look forward to helping you with many more orders!
Mia and the team at Packsify are the…
Mia and the team at Packsify are the best. Had a slight error purchasing packs and they jumped right in moments to determine the error! (Of course it was my fault! 🤣) Been using Packsify for about 7 months now. Always very quick with transactions and great support if you have a problem!
April 30, 2026
Unprompted review
Reply from Packsify App
Solo, thank you for your review!
We really appreciate your continued trust over the past months. It’s great to hear Mia and the team could quickly step in and help resolve the issue. Thanks for sticking with us and for sharing your experience!
Gryffindor was GREAT!!!
Gryffindor was GREAT!!!! I've had issues the past couple of times and he too the time to go through the process and I was finally able to complete the purchase. His time and patience is a credit to Packsify. Thanks again!
April 30, 2026
Unprompted review
Reply from Packsify App
John, thank you for your review!
We’re really glad Gryffindor could support you through the process and help get everything completed. We’ll be sure to pass along your kind words, patience and dedication like that mean a lot to us!
Amazing company
Amazing company. My order just didn't want to work and we tried many times then finally, after 2 days they managed to log in and upload my order. They kept me updated throughout the process. I would highly recommend using Packsify for in game purchase.
Thanks again
March 31, 2026
Unprompted review
Reply from Packsify App
Adam, thank you for your detailed review!
We’re really glad we could get everything sorted for you and keep you updated throughout the process. Your patience means a lot, and we’re happy it all worked out in the end. Thanks for your recommendation!
Great service!
Very friendly, and helpful at getting Your order the way You want it! Also, very timely and accurate.
Peace of mind service that I'll be using for a long time.
March 26, 2026
Unprompted review
Reply from Packsify App
Thank you for your review!
We’re glad to hear you found our team friendly, helpful, and precise throughout your order. Providing a smooth and reliable experience is exactly what we aim for. We truly appreciate your support!
They’re awesome!!
They will literally help u through every step of the way and they’re really patient.
March 26, 2026
Unprompted review
Reply from Packsify App
Ena, thank you for your review!
We’re really glad to hear our team could guide you every step of the way and provide a patient, helpful experience. Your support means a lot to us!
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