Packsify App Reviews 

1,421
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company, showcasing dependable service, friendly staff, and significant savings. Customers frequently praise the support team for being exceptionally polite, patient, and very responsive when resolving any issues. Consumers also love that the online platform helps them securely save money on in-game purchases while consistently providing fast delivery. Some reviewers were not happy with the initial setup, mentioning that it feels a bit confusing and difficult to begin with. However, people consistently find that reaching out to the helpful assistants quickly clears up any uncertainty and makes the entire process completely stress-free.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are consistently... See more

Service

Users describe positive interactions with service, highlighting fast processing times, friendly assistance,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that support team members are polite,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is very easy and... See more

Value for money

Consumers find value for money to be positive, noting that getting great discounts and fantastic game savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Packsify for around 4 months now to buy packs for Kingshot and the experience has been great overall. Any issues I’ve experienced were quickly resolved by the support team, who wer... See more

Company replied

Rated 5 out of 5 stars

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more

Company replied

Rated 5 out of 5 stars

I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more

Company replied

Rated 5 out of 5 stars

I purchased a small amount of pink gems. Recommended to use packsify by my alliance leader. I’m new to this kind of service but have been playing the game a long time. I have a separate email for my g... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Packsify is the personal shopper for mobile gamers. We help players — especially high-spenders (“whales”) — save 10–35% on every in-game purchase, while keeping the process fast, safe, and simple. Instead of overpaying in the App Store or Google Play, customers place their orders through Packsify, and we deliver the same packs at a better value. Thousands saved per year: On average, whales who use Packsify reinvest $3,000-$5,000 annually back into their gameplay. Oftentimes, top whales save even more! Trusted by top players worldwide: Our community includes thousands of serious gamers who rely on Packsify for efficiency and fairness. Exclusive programs: Whale+ Lounge and VIP Club access for our most loyal clients, including special raffles, deals, and early access to new features.

Play Smarter, Stay Protected

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.
Your trust and security come first. That’s why we offer a clear guarantee: Ban Protection Guarantee – All purchases are processed through official channels like Google Play or Apple App Store. They appear to publishers exactly like any other player transaction. If your account were ever permanently banned solely and directly because of a Packsify-processed purchase, we would compensate you with account credits or another agreed alternative. To qualify, you must provide the publisher’s documentation of the ban reason, records of all Packsify purchases, and proof you haven’t used cheats, bots, or other prohibited third-party services. This guarantee is a voluntary customer benefit, designed to give you peace of mind. Savings Guarantee – You will always save compared to in-game store prices. If you ever don’t, we’ll make it right. Service Guarantee – Every order is handled quickly and by a human, never by bots. If something goes wrong, our support team will resolve it. With Packsify, you save more, play smarter, and enjoy the peace of mind of knowing your account is protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,421)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
sword x staff

Rated 5 out of 5 stars

I’m using the service from Packsify…

I’m using the service from Packsify regularly for the game Evony and have to say it’s outstanding. Very fast process, great support and easy handling. All of Packsify staff I came in contact with were extremely helpful!

May 24, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you so much for your trust and fantastic review, Olt! 🚀 We're thrilled to hear you're happy with Packsify, especially for your game Evony. If you ever need assistance, our team is always here to provide fast support and help you at every step. Enjoy and happy gaming! 🎮🎉

Rated 5 out of 5 stars

litterly the best top up store ever

i have been using Packsify for around 2 months now, i have saved myself just over £600 with in game purchases, I love how i can put my trust in the members of staff with my high end game account and i haven’t ran into any issues or problems ever, every member of staff is very kind and helpful, they are on the ball every time and i have my ingame items within 15 minutes nearly every time!
i’ve actually recommended this service to my brother who plays the same game and has recently started using it too and he loves it just as much as me

May 23, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Ashley,

Thank you so much for your glowing review! 🌟 We’re thrilled to hear that Packsify has been such a helpful resource for you, and it’s amazing that you’ve been able to save so much while enjoying a smooth and secure experience. We’re especially grateful for your trust in our team and for recommending us to your brother—it means the world to us! If you ever have any questions or need assistance, feel free to reach out anytime.

Here’s to many more successful gaming sessions! 🎮💙

Rated 5 out of 5 stars

Always easy and fairly quick

Always easy and fairly quick. Plus the staff is very helpful in answering questions and getting back with you on things! Highly recommend using them.

May 23, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Rick! 😊

Thank you for your great feedback! We’re so happy to hear that you find using our service easy and quick. Our team always strives to provide helpful and responsive support, so we’re thrilled it shows. Your recommendation means a lot to us—thanks for being part of the Packsify family! 🌟🎮

Rated 5 out of 5 stars

Good Experience

Very helpful and easy to understand how the process works. Staff is very helpful and kind. A good way to save a lot from multiple games

May 20, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thanks for your kind words, Alex! We’re glad our service is helping you save a lot across multiple games! 🎮 If you ever need anything, we’re here to help! 🙌

Rated 5 out of 5 stars

Perfect

Good App, I started to use it 2 weeks ago.
Staff super! DulceMaria helped me, she is super kind!
App 100% secure.

May 16, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Klaudjo,

Thanks so much for the kind words! We're so glad to hear you’re enjoying the app and feeling secure using it — that’s exactly what we strive for. 😊

A special shoutout to DulceMaria — we’ll make sure she sees your lovely feedback. She’ll be thrilled to know she made your experience a great one!

Rated 5 out of 5 stars

Packsify is a money saver for sure.

Packsify is a money saver for sure.

I started using Packsify after watching a YouTube video and Packsify was mentioned. I had never heard of it and was very sceptical. Being outside the US I was being charged more for packs in game. I tried Packsify and it saved me money and I got what I wanted. Service and delivery is fast and staff are super helpful. You can use various methods of payment and delivery is around 30 mins depending on time of day.

May 15, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Martin,

Thank you so much for your thoughtful and encouraging review! We're really glad you decided to give Packsify a try — especially after feeling a bit skeptical at first. It's amazing to hear that we’ve helped you save money and get exactly what you were looking for. 💸

We’re proud to offer fast delivery, a variety of payment methods, and reliable service for users around the world — so it means a lot to hear that it made a difference for you outside the US.

Rated 5 out of 5 stars

Outstanding

Been using these guys for about a year now. I have not had one bad experience. Great service, great staff and very helpful. Couldnt ask for more. Thank you Packsify

April 30, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Brose,

Wow — thank you for such an amazing review! 🙌 It means the world to us to hear that you've had a full year of outstanding experiences with Packsify.

We’re proud to have earned your trust and grateful for your kind words about our service and team. Knowing we’ve made things smooth and helpful for you is exactly why we do what we do.

Thanks again — we truly appreciate your support!

Rated 5 out of 5 stars

Packsify 100% recommended

I’ve started using Packsify couple of months ago and it’s great. 99% of orders are super quick. If there’s any problem with my order packsify staff are always quick to reach back to me. Customer support is always super nice and professional. 100% would recommend

May 14, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Maciej,

Thank you so much for the fantastic review! 🙌 We’re thrilled to hear that your experience with Packsify over the past few months has been so positive.

It’s great to know our fast order processing and responsive, professional support have made an impression. Your 100% recommendation means the world to us!

Rated 5 out of 5 stars

Packsify is no joke

I started using Packsify about 18 months ago after watching a YouTube video and Packsify was mentioned. I had never heard of it and was very sceptical. Being outside the US I was being charged more for packs in game. I tried Packsify and haven’t looked back since. All the staff are super helpful. Service and delivery is first class. You can use various methods of payment and delivery is around 30 mins depending on time of day. Well recommended. A wide variety of games are serviced. If you’re outside the US then Packsify is a no brainer

May 12, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Mr James,

Thank you so much for sharing your experience and for the glowing review! 🙌 We’re especially honored to have earned your trust after that initial skepticism — and it’s fantastic to hear Packsify has made such a difference for you over the past 18 months.

We know international players often face higher costs, so we’re proud to offer a smarter alternative with quick delivery and flexible payment options. It’s also wonderful to hear that our team’s support has stood out — we’ll be sure to share your praise with them!

Your recommendation means the world to us. We're grateful to have you in the Packsify community!

Rated 5 out of 5 stars

Helps to save a lot

Helps to save a lot. Service is good and staff responce is excellent

May 10, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Margus,

Thank you for the great review! 💬 We're so glad to hear that Packsify is helping you save and that our service and team response have impressed you.

Your feedback means a lot to us — we’ll keep working hard to deliver the same excellent support every time!

Rated 5 out of 5 stars

Packsify is easy and saves money $$$

Just started using Packsify and have already saved lots of money on my favorite game. That process is very easy and the staff has been excellent in working with me to first understand what to do and then filling my orders to perfection. I highly recommend their service for your gaming purchasing needs. Five stars for sure!

May 8, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Jeven,

Thank you so much for the awesome review! 💸🎮 We’re thrilled to hear that Packsify has already helped you save money on your favorite game and that the process felt smooth and easy.

It’s great to know our team could guide you clearly and get your orders just right — that’s exactly the experience we aim for! We truly appreciate your recommendation and can’t wait to help you with more great deals in the future.

Thanks again for the five stars!

Rated 5 out of 5 stars

Excellent company

Have been using packsify for a while now and have always had good experiences.

Buying packs has never been better, cheaper and the staff in the background are always helpful.

The pack buying is really quick usually within 15-20 mins and never easier.

May 4, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Imtehaz,

Thank you so much for your kind words and for being a valued part of the Packsify community! 🌟 We're thrilled to hear that your experience with us has been consistently positive and that our pack buying process stands out for speed, affordability, and support.

It means a lot to know that we've earned your trust over time, and we'll keep working hard to provide the top-notch service you've come to expect.

Thanks again for your support!

Rated 5 out of 5 stars

Great service

Great service, the staff are patient and very helpful. Shout out to Dulce Maria, Manchester. I think the app and the process should be easier for the customer. This is why they have efficient people in the help center.

May 3, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Mar! 👋

Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that Dulce Maria and Manchester were able to provide the support you needed—your shoutout will definitely make their day 😊

We appreciate your note about the process too. Making things simpler and smoother for our users is always a priority, and feedback like yours helps us improve.

Thanks again for choosing Packsify—we’re always here when you need us! 💙

Rated 5 out of 5 stars

I have been using packsify for almost 7…

I have been using packsify for almost 7 months now and I can say it is very easy to use and the most excellent part is their customer service who will always accommodate you and if there are any issues, they would respond and resolve it quickly. All the customer service staff are friendly and helpful. I can’t pinpoint a single person coz they are all amazing. To those who haven’t use the packsify, use it.😊

April 30, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Ye Han,
Thank you so much for the fantastic review! 😊 We're honored that you've been with Packsify for 7 months and thrilled to hear our team continues to deliver a smooth and helpful experience every time.

Your kind words about our customer service mean the world — we’ll be sure to share this with the whole team! We truly appreciate your recommendation and are always here for you whenever you need us.

Rated 5 out of 5 stars

Very reliable, money saving service. 10/10

I wish that I had given this service a try months ago. I’ve already saved money after only two purchases, so the savings most definitely are worth the few minutes it took me to set things up - without a doubt. So far no issues whatsoever, very smooth running system with quick, responsive and friendly support staff that guide you through the process to ensure everything is as easy as possible. Both purchases I made arrived in my in game account earlier than promised, which was also a nice surprise. Don’t lose out on the savings by buying everything in game… this is a reliable and professionally run business in every way that I’ve interacted with them so far. Thank you to the helpful staff.

April 21, 2025
Unprompted review
Packsify App logo

Reply from Packsify App


Hi Steffi,
Wow — thank you so much for this incredible review! 💚 We’re absolutely thrilled to hear how much value you’ve found in just two purchases, and that the setup process felt smooth and worthwhile. It’s amazing to know our support team made things easy and that your deliveries arrived even earlier than expected!

We genuinely appreciate your kind words and recommendation. Knowing we’ve earned your trust as a reliable, professional service means the world to us. We’re here anytime you need us again — and thank you for being such a wonderful part of the Packsify community!

Rated 5 out of 5 stars

Super fast service

Super fast service, the discount is incredible. Staff is very friendly. I can highly recommend using it.

April 20, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Max,
Thanks a ton for the fantastic review! 🚀 We're so glad you enjoyed our fast service, great discounts, and friendly team — that’s exactly the experience we work hard to deliver.

Your recommendation means a lot to us. We’re always here whenever you need us again!

Rated 5 out of 5 stars

Great support staff

Great support staff, easy to use and offers great values !

April 15, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thanks a lot, Gi! We're thrilled to hear you're loving the support and finding great value here. Always here when you need us 😊

Rated 5 out of 5 stars

Love Packsify

Love Packsify. It saved me tons of dollars. Staff are friendly and patient. They go through everything with you until your needs are met. I recommend 100% to anyone. I’d particularly like to say thanks to Dragonfly who has been extra patient with me when I had trouble using the app. Start saving your money guys!!!

April 8, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you so much, Sungtaik! We’re thrilled to hear that Packsify has saved you money and that our team — especially Dragonfly — was able to guide you with patience and care. Your 100% recommendation means the world to us 💛

If you ever need anything else, we’ve got your back. Here’s to more savings and smooth service ahead! 🙌

Rated 5 out of 5 stars

Hands down the #1 app for the best…

Hands down the #1 app for the best deals on in game purchases. I’ve been using packsify for about 6 months now with 0 issues. Extremely safe and convenient, the staff is always helpful and responsive to any questions and inquire I have. Absolutely 0 charge backs and no risk of getting banned. 10/10

April 9, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Wow, thank you Ahmen! 🙌 We’re so glad you’ve had a smooth ride with Packsify for the past 6 months — that’s exactly what we aim for. Knowing you feel secure, supported, and saving money means the world to us. We’re here anytime you need!

Rated 5 out of 5 stars

I’ve been using Packsify for almost a…

I’ve been using Packsify for almost a year and they have always been reliable. Perfect for those who want to use USD as it is cheaper in some games.

All the staff are extremely helpful 🙏

April 5, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thanks a lot, Jordan — we're really grateful to have earned your trust this past year! 🙏
Happy to hear the USD option is working out well for you too. If you ever need anything, we’re just a message away.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look