Packsify App Reviews 

1,434
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company, showcasing dependable service, friendly staff, and significant savings. Customers frequently praise the support team for being exceptionally polite, patient, and very responsive when resolving any issues. Consumers also love that the online platform helps them securely save money on in-game purchases while consistently providing fast delivery. Some reviewers were not happy with the initial setup, mentioning that it feels a bit confusing and difficult to begin with. However, people consistently find that reaching out to the helpful assistants quickly clears up any uncertainty and makes the entire process completely stress-free.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are consistently... See more

Service

Users describe positive interactions with service, highlighting fast processing times, friendly assistance,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that support team members are polite,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is very easy and... See more

Value for money

Consumers find value for money to be positive, noting that getting great discounts and fantastic game savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Packsify for around 4 months now to buy packs for Kingshot and the experience has been great overall. Any issues I’ve experienced were quickly resolved by the support team, who wer... See more

Company replied

Rated 5 out of 5 stars

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more

Company replied

Rated 5 out of 5 stars

I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more

Company replied

Rated 5 out of 5 stars

I purchased a small amount of pink gems. Recommended to use packsify by my alliance leader. I’m new to this kind of service but have been playing the game a long time. I have a separate email for my g... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Packsify is the personal shopper for mobile gamers. We help players — especially high-spenders (“whales”) — save 10–35% on every in-game purchase, while keeping the process fast, safe, and simple. Instead of overpaying in the App Store or Google Play, customers place their orders through Packsify, and we deliver the same packs at a better value. Thousands saved per year: On average, whales who use Packsify reinvest $3,000-$5,000 annually back into their gameplay. Oftentimes, top whales save even more! Trusted by top players worldwide: Our community includes thousands of serious gamers who rely on Packsify for efficiency and fairness. Exclusive programs: Whale+ Lounge and VIP Club access for our most loyal clients, including special raffles, deals, and early access to new features.

Play Smarter, Stay Protected

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.
Your trust and security come first. That’s why we offer a clear guarantee: Ban Protection Guarantee – All purchases are processed through official channels like Google Play or Apple App Store. They appear to publishers exactly like any other player transaction. If your account were ever permanently banned solely and directly because of a Packsify-processed purchase, we would compensate you with account credits or another agreed alternative. To qualify, you must provide the publisher’s documentation of the ban reason, records of all Packsify purchases, and proof you haven’t used cheats, bots, or other prohibited third-party services. This guarantee is a voluntary customer benefit, designed to give you peace of mind. Savings Guarantee – You will always save compared to in-game store prices. If you ever don’t, we’ll make it right. Service Guarantee – Every order is handled quickly and by a human, never by bots. If something goes wrong, our support team will resolve it. With Packsify, you save more, play smarter, and enjoy the peace of mind of knowing your account is protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,434)

248 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
war and order

Rated 5 out of 5 stars

Awesome Customer Service

I live on an island and during peak times, the internet is slowed and many times crashes. Packsify stayed in contact with me from the time I submitted my order through multiple internet crashes and other technical difficulties on my end. They patiently worked though my tech issues and the order was completed successfully. This was maybe my 8th or 9th time using this service. I emphatically recommend Packsify to anyone looking to save some money while gaming!

September 4, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

George, your connection tried its best to sabotage this one and lost. Glad the team stuck it out through the crashes with you. Eight or nine rounds in and still recommending us, that is a keeper. Cheers 😉

Rated 5 out of 5 stars

Perfect!!!

I gave it five stars. The customer support was very friendly. I received assistance, and the request was handled quickly. The app is easy to use.

September 4, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Friendly, fast, and an app that stays out of your way, that combination is the whole goal. Really glad it clicked for you, Arrius.

Rated 5 out of 5 stars

The savings are great & customer…

The savings are great & customer service is excellent! Quick and simple to setup & the live chat for my first purchase was speedy to say the least rapid response no hanging about for replies 👍

September 4, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Yeah, our in-app chat is quickest exactly when it needs to be, since that is when the nerves are highest. Glad it all landed fine, Philip 👍

Rated 5 out of 5 stars

I'm always pleased with their business

I'm always pleased with their business. Even with a few hick-ups, they're always willing to work with you to make things as smooth and easy as possible.

September 3, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Nobody runs perfectly, so what matters to us is what happens when something wobbles. Really glad we have earned the 5 star review, even through the odd hiccup. Cheers!

Rated 5 out of 5 stars

Pleasant experience

Was certainly leery my first time... Pleasant experience and no issues redeeming funds!

September 3, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Going in a bit wary the first time is completely reasonable, and getting through with no snags is exactly how it should go. Glad you gave it a shot, David.

Rated 5 out of 5 stars

Trustworthy app and problem solving

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time.

If an issue occurs, the Customer Service will help you with the process. If an add on is rightfull they will give it afterwards. My bad experience: I had 17 PG short but got 99PG extra: it is a little, but it is the solution that matters. Mistakes can always be made.

The Customer Service was really helpfull, patient and super kind. It took a few messages and around 30-45min when all was solved.

Thank you Packsify and thank you Customer Service.
Greetings!

September 2, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

We appreciate you recognising that the fix is what counts when a slip happens. Being short on an order is not how it should go, but making it right and then some is exactly the standard we hold ourselves to. Thanks for the patience through those messages, Loenatic, and greetings back.

Rated 5 out of 5 stars

The customer service is ALWAYS very good

The customer service is ALWAYS very good....every service member is polite and helpful and tries as fast as they can to resolve the issues.

Very good service expereince from you all!! Well Done!

September 2, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Consistency is genuinely the hard part, so hearing "always" from someone who has been around a while is the best kind of feedback. The team will be chuffed. Thank you, Swami!

Rated 5 out of 5 stars

No stress…help is there...

Not understanding always how these sites work.
I found the ' help chat' took away all the stress. The assistants where very patient and extremely helpful. THANKYOU

September 1, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Hey Christine, so glad the Help Center took the stress out of it. Not knowing how these sites work is completely normal, and having clear answers there when you need them is exactly what it is for. Thank you right back.

Rated 5 out of 5 stars

I saw advertise on YouTube on a channel…

I saw advertise on YouTube on a channel that I have learned much from, about the mobile game Kingshot. Since it was supposed to save me money on packs you can buy in the game, I was naturally interested! The way the app works is that you put in money into Packsify. And Packsify will log into your game account, to buy the packs that are being ordered through them. I was hesitant at first, when I learned that I would need to give them my log in details. But since I got the information through a YouTube channel that I have learned a lot from about Kingshot, I thought that this had to be serious for this YouTube channel to recommend it. Everything was exactly like I was told! You do need to give Packsify your game id and password, because it works by buying packs on your behalf] ⁶lf, by login into the game and buy the packs. But when I had set up the account, and seen that I actually pay less than buying from the game myself. I felt it was well worth giving them my Google log in information. You buy Packsify credits, and use these credits to buy packs you want. You take a screenshot of the pack(s) you want. Input the original price of the pack. And finish your order. You will get a notice that another person is trying to log in to your Google account. But it is worth it when you save money this way! The customer service is also really fast and easy to use! So I can absolutely recommend Packsify to save on buying packs in games!

September 1, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Henry, this might be the most thorough walkthrough anyone has left us, thank you for taking the time. You captured it exactly: the login step feels like a lot at first, and the honest answer is you only really believe it once you have seen your orders go through and watched the savings land. Glad to have you with us.

Rated 5 out of 5 stars

First Purchase - Success!

I recently won a competition on Discord that resulted in winning Packsify credits. I’ve always been high strung about others having access to my account, even with safe codes, account protections, authentication processes, etc.

The entire process was smooth and simple to be honest. Looking back, I could have been saving money on in-game packs for a while, but the team at Packsify did a great job keeping me informed through the entire process.

August 31, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

That is a great one to read, because the account-access worry is the most natural thing to have and the only real cure is seeing a smooth first order :) Glad the team kept you in the loop the whole way, that is exactly how a first purchase should feel. Welcome aboard, James, and toast to the savings from here on!

Rated 5 out of 5 stars

Wonderful team

The team was really friendly and patient. Provided screenshots and walkthroughs of everything to make it as seamless as possible for me. Their service was also super quick with zero delays. Everything was done in a span of 10-15 minutes.

August 31, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Hey Leia, this is sooo lovely to hear. Thank you for the kind words.

Rated 5 out of 5 stars

Packsify

I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending for hardcore gamers.
All the best.

August 31, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

WOOW Kastytis, two years and still recommending us is about the best thing we can hear. Trusted, fast, good value, and a team that actually feels warm to deal with, that is exactly what we are going for. All the best to you too.

Rated 5 out of 5 stars

100% 5 star service.

100% 5 star service.
I have now used it for about a years time, and I have never been disappointed. They always deliver well before their estimated time, and costumer service is online and available at literally any hour of the day. Super professional. Finally, to new users hesitant about giving your login information. I understand this concern as it was once my primary concern as well, but I guarantee you won’t even think about it after a few purchases
Niclas

August 30, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Wow, Niclas, ok this made our day. A year in and still happy, and then taking the time to reassure the nervous new folks about the login thing yourself, that means a lot. That worry is real and hearing it go away from someone who has been there beats anything we could say. Thank you, genuinely.

Rated 5 out of 5 stars

Found out about Packsify through…

Found out about Packsify through Optimizer, started using the services and has been using it ever since. Support team were excellent, responses were quick, no hassle and they know their stuff on what to purchase by just a screenshot. Appreciate the team (special shoutout to Citadel) and the services provided, I will still continue using the services.

August 28, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Dose Lord, glad to hear Optimizer pointed you our way. Appreciate you sticking with us and taking the time to write this.

Rated 5 out of 5 stars

Save money

Save money, use packsify. Quick and easy. Great customer service.

August 27, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Hey Martin, thanks for the shout. Quick, easy, and a team that shows up, that is the whole thing.

Rated 5 out of 5 stars

Fast and smooth

Fast and smooth. Game currency are cheaper with discount too, unlike the game itself's in-game charges their own marked-up forex rate.

August 26, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Ken, you have nailed the mechanism there. That marked-up in-game rate is exactly the gap we close, same packs, official stores, better value. Glad it was fast and smooth. Cheers for the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look