PadSplit Reviews 

1,340
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 938 reviews, reviewers had a great experience with this company. Customers frequently praise the convenient locations, noting that the houses are situated very close to their workplaces and surrounded by useful local amenities. Consumer feedback showcases the affordable pricing and flexible living arrangements, making it much easier for people to transition into new housing without heavy financial burdens. Some reviewers were not happy with unexpected extra costs, mentioning expensive rental rates and high late fees charged during difficult situations. A few other people also felt that certain properties lacked proper property maintenance and suffered from cleanliness issues such as pest infestations.

What people talk about most

Staff

Consumers find staff to be a mixed experience, as many reviewers praise responsive and professional hosts... See more

Location

Users describe positive interactions with location, frequently highlighting how close the homes are to their... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers find the rates incredibly... See more

User experience

Clients share positive opinions on user experience, highlighting that the application process is simple,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising quick maintenance and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the experience thus far. Definitely get to beat upfront cost associated with moving. But its still relatively pricey. But probably best to do the research on your area to make the most informed... See more

Company replied

Rated 5 out of 5 stars

Host was super. Very supportive. All maintenance requests were handled, making residence top notch. Safety concerns were taken seriously by padsplit. The residence was clean. PadSplit went out of way... See more

Company replied

Rated 5 out of 5 stars

(1st timer)The house mates at move in were very helpful and kind the host was very good on describing the rules and the location. The home it's self is amazing with all new appliances double stacked w... See more

Company replied

Rated 5 out of 5 stars

Ever since my truck incident, my spirit guided me through this experience for a deeper meaning to life. I was once antisocial, but now I love everyone . I’ve been highly anointed with the gi... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,340)

939 reviews in the last 12 months

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Rated 5 out of 5 stars

Where to start

Where to start? The whole process is simple. The app is easy to use. Finding my home has changed my life.

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

Safety Hazard

I've tried several times to host with PadSplit, but they insist on requiring 2-way locks on exterior doors, which adds no security value and is a huge safety hazard. I refuse to put my tenants in danger like that, and I don't understand why PadSplit insists on it.

September 28, 2026
Unprompted review
Rated 1 out of 5 stars

YOU NEED T.O KNOW--PADSPLIT WONT TELL…

YOU NEED T.O KNOW--PADSPLIT WONT TELL YOU....THEY DO NOT ALLOW YOU TO VISIT AND SEE THE PROPERTY BEFORE YOU PAY THEIR FEE. WHO WOULD LEASE A PROPERTY UNSEEN?
NOT ME.
THEY DONT REFUND YOUR MONEY ONCE THEY TAKE IT UNDER FALSE PRETENSES.
USE CRAIGS LIST INSTEAD.

September 28, 2026
Unprompted review
Rated 1 out of 5 stars

Billing Issues from Day 1

The booking process seemed easy, however, I selected a move in date that was available and the system assigned a move in date that was further out than I could adjust to. I notified support immediately and was told I could change the move in date to the date I had originally selected, but would have to pay a penalty, even though the system was in error and I notified support only moments after the issue occured. Support could not bypass the system to remove the charges. Support did credit my account some of the cost of the charges, but ultimately I had a fee for moving in on the date I selected. I paid my weekly dues on time, but this charge continued to show up and was not labeled a move in date change charge, but a membership dues fee. This was confusing, to say the least, when I paid the charge noted on my account as "membership dues", to a zero balance the day before my weekly due date, and then woke up to find a new membership dues charge and threat of a late fee and lockout on my account the next morning. This was concerning because of my budget. Ultimately, the situation was somewhat rectified, but not by myself, as I submitted 5 tickets and called twice about the issue over the course of several weeks and never received the support needed to resolve the issue. Further, support treated me with disdain and told me I was "uncooperative" because they were trying to tell me that this charge was a membership dues fee and that it was because I had to pay in "advance", when in fact it was not a membership fee at all and I had paid in advance. Support also did not respond to my 5 requests for communication, although they said I was emailed a breakdown of the charges, which was just late fee amounts and designation and the late fee incurred due date, but not what the charge was originally for. The late fees were tacked on to the move in date change charge weekly. This service seems sketchy with little stability and a high chance of the consumer getting ripped off as apparently the human side is unable to change or make adjustments in billing, even when irregular or erroneous charges are applied. I will not be likely to use this service again.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

The unit is in a quiet

The unit is in a quiet, clean area of Atlanta and Elyas the host is highly responsive if I have any questions. Padsplit and their mission to affordable housing is top in my book.

September 25, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam

Absolutely a scam. Grimy landlords and no tenant advocates. Lots of unethical hosts who use intimidation tactics and bribery to get you do do what they want you to do. Little to no amenities despite paying $250 + per week. They try to take complete advantage of you. None of the tenants are screened so you literally do not know who you could be living with. Worst experience ever. They make you sign a 12 week commitment then try to evict you before the 12 weeks are up. 0/10 DO NOT RECCOMEND

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

The Prices and convenience

The prices of many of the rooms I have seen has been nice, the price I am paying for my room is also decent, the location is great, but, it is just a little far from stores, and as someone without a car, that is a bit inconvenient, however, I still really enjoy living where I am, it is a nice, mostly quiet neighborhood, the application process is simple too, Padsplit is definitely a service I'll recommend to friends and family.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with my host and pad…

Great experience with my host and pad roommates! Highly recommend Matt and this house :) 🏠 sad to leave after 3 month amazing stay but I have to work in a different city.

September 24, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for the wonderful review! We’re happy to hear that Matt and your roommates helped make your three-month stay such a positive experience. Finding a place where you feel comfortable with the people around you can make all the difference, and we’re glad you found that here. We appreciate you choosing PadSplit and sharing your recommendation. We’re sorry to see you go, but we wish you continued success in your new city!

Rated 5 out of 5 stars

A true blessing

Everything is amazing. The app has everything possible that I need including easy access to speak with my host and has everything in the app for him to help me out while I am going through a rough path, I am almost on my feet and finally out of the extended stay motel cycle. And it is a lot more affordable than any of those places. Also everything I need is right here at this place that feels so much more like a home!

September 24, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for the kind feedback! We’re pleased to hear that the app has given you convenient access to your host and the resources you need, especially during a challenging time. It means a lot to know that PadSplit has offered an affordable alternative to extended-stay housing while giving you a place that feels more like home. We genuinely appreciate you choosing PadSplit. We hope things continue moving in a positive direction for you, and our team is here to help whenever you need support.

Rated 5 out of 5 stars

Home for almost 3 yrs

I stayed at PadSplit for almost 3 years, and it was a perfect transitional home. I definitely recommend it for those trying to get back on their feet.

September 24, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your thoughtful review! We’re pleased to hear that your nearly three years with PadSplit provided the transitional housing you needed during an important chapter of your life. It means a lot to know that you found the experience valuable and would recommend PadSplit to others working toward their next step. Thank you for choosing PadSplit, and we wish you all the best moving forward.

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