palmcici.com Reviews 

25
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I"ve ordered from this company before and my suits were good. I just received the wrong size and they are trying to tell me they sent me the correct size. I have sent them video's and pictures of h... See more

Rated 1 out of 5 stars

Tried to honor their obscure retrun Policy by emailing for return authorization code as they have NO phone number. They responded after 7 emails but then the return window closed. PAYPAL got involved... See more

Rated 1 out of 5 stars

Too bad I can't give a zero. My wife placed two orders as we were going on a cruise. Before she received the orders she died. I have requested a refund and received some idiotic responses after rep... See more

Rated 1 out of 5 stars

I need to return items. The website says that they offer returns within a 15 day window. I emailed immediately upon receipt and have followed up five times, asking for the return authorization and add... See more

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1.5

Bad

TrustScore 1.5 out of 5

25 reviews

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1.5

All reviews

(25)

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Rated 1 out of 5 stars

I"ve ordered from this company before…

I"ve ordered from this company before and my suits were good. I just received the wrong size and they are trying to tell me they sent me the correct size. I have sent them video's and pictures of how the bathing suit is so much smaller than the one I have from them before.

July 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Horrible

Horrible. If you have to return anything, they accept your return and then never give you back your money. Don’t shop this site. Been dealing with them for 6 months.

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

WORST CUSTOMER SERVICE EVER!!!!😡…

I want to say this is the worst company I have ever done business with!!! BEWARE!!!! The swim wear is very nice!! BUT if it happens to not fit like in my case it’s nearly impossible to get a refund even after returning the merchandise at my expense!! I had to send emails over and over and over and rarely got responses!! It was March 2023 when I ordered and today is October 13 2023 and I FINALLY GOT MY REFUND, but only after sending an ugly email telling them that I have turned them over to a collection agency!!!!!!!! Within 24 hours I have now finally got my refund!!!!!!! It was only a little over $100 but hey!! I worked for that money and it was not theirs to keep!!😡 so if you had anything like this experience I urge you to get back what’s you’res!!!!! I can’t believe a company can operate like this and get by with it!!!!! They don’t even deserve the one star I gave them!!!

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered three swimsuits back at the…

I ordered three swimsuits back at the beginning of August. I get notification that they’re sitting in a warehouse and waiting to be shipped since August 17. I cannot get anyone to help me get my packages. There is no way to contact them other than email won’t use them again.

September 9, 2023
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. IT IS A TOTAL SCAM!!! BEWARE!!! BEWARE!!!! No customer service, i tried to contact it took 1 month for them to answer and they said it was their mail was not working.., really???

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

I ordered a bathing suit. It was too small. I requested a refund via email. I received an email asking me to take measurements of the bathing suit and send it to them. I sent the information along with an email asking why I should have to do this. I’ve not heard back and I guess I will be out the money I spent. DO NOT ORDER from this company.

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

This company is horrible

This company is horrible, first their sizing chart is totally wrong!! When I reached out to them to return, they said I would have to pay for the return and that they would only give me $5.00!!! This is NOT how you run a company…. They are nothing but scammers!! Don’t waste your money!!!!

July 18, 2023
Unprompted review
Rated 1 out of 5 stars

I would give them 0 stars if I could

I would give them 0 stars if I could. I wish I had checked reviews before ordering! Poor quality. Advertised as a rompers and was actually a 3 piece tanking. Not true to size. Refuses to honor return policy. Do not buy from them!!!!!

July 17, 2023
Unprompted review
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Rated 1 out of 5 stars

They refused to honor their return

They refused to honor their return. I never wore my suit and they want me to keep it and give me 30% back and a 20% off coupon.

I've been communicating for 2 weeks with them - they love to not reply to emails and hope you forget.

If you buy from them, you will not be able to return to them under any circumstances. I am now disputing this with my credit card company to try and get a full refund back.

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

I’ve had the same experience as…

I’ve had the same experience as everyone else. Suit poorly made and did not fit. Followed their instructions on requesting a refund and cannot get a response from them. They are obviously a scam and I’ve obviously been ripped off.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! The suits are not sized correctly. They are very poorly made. When I tried to return two suits, the customer support person sent an email back asking if they sent the wrong size or if I CHOSE the wrong size. I chose the size that was supposed to fit me based on the size chart. I have replied back but my expectation is that I have just lost $70. Please do not fall for these ads.

June 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Buyer Beware

Received my swim suit, it was beautiful but did not fit right. I asked for a return label to send it back, they give you 15 days to return, but never got a response and no place to send it back for a refund. So I have a suit that I can’t wear! It makes me sad that a company does not care about their customers, just making money.

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

Too bad I can't give a zero

Too bad I can't give a zero. My wife placed two orders as we were going on a cruise. Before she received the orders she died. I have requested a refund and received some idiotic responses after reporting her death (did she try them on?) and not gotten anywhere. Worst service ever!

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

Tried to honor their obscure retrun…

Tried to honor their obscure retrun Policy by emailing for return authorization code as they have NO phone number. They responded after 7 emails but then the return window closed. PAYPAL got involved and had trouble communicationing with them as well. This company is highly irreputable and should be shut down by the government. They also change their business name every few weeks. Beware!

March 14, 2023
Unprompted review
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