Pantherella Reviews 

898
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the socks are exceptionally well made, extremely comfortable, and crafted from premium materials designed to last for a long time. Many enthusiastic buyers also appreciate the straightforward and efficient service, noting that orders arrive promptly and consistently match their high expectations. However, some customers also noted problems with sizing, mentioning that items can feel too slack or shrink badly after a regular washing. A few people additionally experienced delivery setbacks, slow stock replacements, or unexpected product flaws that negatively affected their overall shopping satisfaction.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the superb quality,... See more

Quality

Clients share positive opinions on quality, consistently describing the products as well-made, comfortable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, good fit and quality. Only complaint is that out of stock products are not replaced quickly.

Rated 5 out of 5 stars

Clearly very high quality socks - well designed and shipped quickly without excessive packaging. The pairs I brought look and feel good and I’m confident that they will last a long time.

Rated 5 out of 5 stars

The service was straightforward and efficient, of the course the socks are terrific as always!


Company details

  1. Fashion Accessories Store
  2. also in
  3. Formal Wear Store
  4. Men's Clothing Store
  5. Tuxedo Shop
  6. Women's Clothing Store

About Pantherella

Written by the company

Established in 1937, Pantherella is the leading designer of luxury socks. Stocked by the world's most premium department stores with followers from aristocrats and royals alike.

SHOP MEN'S SHOP WOMEN'S


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

898 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(898)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Hooked in One Purchase

I’ve never bought Pantherella socks before but AI recommended them for tight fitting new loafers. I have to say they’re superb and now the only socks I’ll buy. Just try them and you’ll see why.

October 25, 2026
Rated 1 out of 5 stars

Oh dear

Oh dear, oh dear. I reviewed these guys 2 years ago, great socks, great quality, they still are. However, they’re no longer made in England, now made in Italy, just had 4 new pairs delivered, all made in Italy. Now I love Italian clobber and have been lucky enough to purchase some beautiful Italian menswear in sales in recent years, but I also support fine British brands such as John Smedley. Will be looking elsewhere for future sock suppliers. Such a shame. Let’s support British manufacturers.

October 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Strong and well designed

Clearly very high quality socks - well designed and shipped quickly without excessive packaging. The pairs I brought look and feel good and I’m confident that they will last a long time.

July 24, 2026
Rated 5 out of 5 stars

Well made socks in great colours.

Well made socks in great colours & materials - merino or cotton lisle, super comfortable & classy, made to last (have a green, jacquard merino pair for some years, still good!). They cost a bit more & are worth it! Order PAO2607093101367.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service experience

Returned two pairs of socks and apparently got lots in transit but wouldn’t do anything about it. In this day and age to use free post as your main way of returning orders is ridiculous. Offered me a 10% discount code as a gesture of goodwill but needless to say I won’t be ordering again so pretty redundant.

June 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Cowboys. Avoid.

Sent me items that were not as described on their website and then refused to refund the postage cost along with a refund for the returned items. They argued that as they had had to pay for the (wrong) items to be posted to me they wouldn't be refunding the cost so now I'm £5 out of pocket. They're excuse was that human error happens. Yes, but I shouldn't have to pay for their company's error.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust their sizing

Do not trust their sizing. I am a UK size 10 and ordered socks that should fit size 9-10, however the ones I received wouldn’t even fit Paul Bunyan… They were unbelievably big and clearly not sized correctly. When I enquired about a refund, the customer service team essentially dismissed the issue and told me I was out of luck and wouldn’t get a refund or exchange. It’s a shame this company doesn’t value good customer service. I recommend buying dress socks anywhere else.

May 11, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor costumer support

While I generally like the quality of their socks, I’m disappointed by their customer support. I’ve purchased several pairs from this brand, but a recent cashmere pair developed holes in the heels after only two weeks of use.

​When I reached out, the company dismissed it as "friction holes," claiming that because cashmere is delicate, this wear is expected. They offered a meager 10% discount on a future purchase.

To be clear: these are socks—friction is literally what they are designed for. If a product is known to fail this quickly under normal use, it shouldn't be on the market.

I won't be buying from them again

February 24, 2026
Unprompted review

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