Parfumsvintage Reviews 

I have 11 bottles from Parfums Vintage currently and just placed another order today, and for the life of me I cannot comprehend what these negative reviews were talking about. The quality of the bottles is immaculate, the juice is amazing (obviously high grade naturals etc) and I have countless emails with their customer service to the point of actual conversation 🤷🏼 This is my favorite house and easily the highest quality inspired by perfumes on the market.

Im a real person not a bot, Come check out my reviews of countless perfumes including at least a dozen videos on Parfums Vintage. @Fragrance Felon on all platforms (FB,IG,YT,TikTok)

I don't understand what these other comments are all about. I’ve had 8 orders now and all have gone as smooth as butter. Customer service has always been on point and they even took a hit on something on my last order that was my fault for messing up but they still made it happen on my end to make me happy. They either email by 7am or 6pm and at this point whoever I have talked to so far, I almost view them as a friend. Every bottle I've bought has been top notch and I've never had a thing wrong with a single bottle. I'm literally so confused reading some of these comments because its the exact opposite of my experience. Best fragrance company and the only company I give my money to at this point. I get compliments everyday on the scents I wear from them. I've recommended them many many times now. Shipping is always fast and if I order Sunday night I am opening my box no later then Thursday or Friday.

Almost everything in this company is botched, lazy and careless, their service and their product. But definitely not their marketing, amazing what you can achieve with a well-used advertising budget in this market.

Assuming your samples or bottle arrive with enough perfume left in them for you to try it and realise what a sham those perfumes are, do remember never to trust again the influencers who convinced you this was worth anything.

Or better yet, don't fall for it in the first place.

What a joke.

I sent a note to them about some confusing discounts they had on the website. I wasn't even mean about it. I went through why it was confusing and asked them to honor the original offer

They responded by calling me a narcissist, I'm the only one that pointed it out, and not to order from them. They finished with a ban from ordering like I would anyways. Pretty much jerks about it.

Selling fragrances with the smallest bit of scent . ripping people off marketing. product is garbage . you would think that it would be good because of the size and cars but no, you do better buying some namebrand stuff from Walmart.

I have been a customer of Parfums Vintage and have been very happy with many of their fragrances, but my recent customer-service experience was extremely disappointing.

I requested cancellation of a preorder on 8/2 and followed up on 8/8 and 8/12 after receiving no response. I eventually opened a PayPal case to recover the payment.

After I provided PV with copies of my email correspondence, they accused me of fabricating the emails and claimed the metadata was an attempt to mislead PayPal. They also threatened to report me to PayPal and request that my PayPal account be closed.

PV eventually issued the refund, but subsequently cancelled my other pending orders and closed my customer account.

I understand that businesses can choose whom they do business with, but the way this situation was handled was extremely disappointing and, in my opinion, a significant customer-service red flag.

I am sharing this so prospective customers can make an informed decision.

Amazing high quality interpretations,however performance lacking.

Youngin saved up his money to buy from them. Received a leaky bottle. He wanted to handle it, emailed them asking for a refund. UPS wouldn’t accept the bottle, and they emailed him basically cursing him out.

Customer Service is pathetic.. will change shipping date .

Quick shipping, good customer service and lovely scents. Used them since 2016.

I’m extremely disappointed with Parfums Vintage. I placed an order for three products and received only two, even though I paid in full. I’ve reached out multiple times through email and their WhatsApp and have received zero response.
The customer service is horrible no updates, no explanation, no refund, and no attempt to fix their mistake. For a company with premium pricing, you would expect at least basic communication and accountability.
I will not be ordering from Parfums Vintage again and I highly recommend others think twice before purchasing, because if something goes wrong, they refuse to answer or make it right.

if you can avoid doing business with this site the worst site and customer service good luck trying to contact anyone i was sent the wrong parfum and then was told i cant send back for the correct one what a joke

After seeing some of the negative reviews I have to admit I was somewhat worried as I only saw them after I'd placed my order BUT I was pleasantly surprised. I placed my order for Emperor Etrait on Sunday evening and the order was delivered by Wednesday afternoon via Royal Mail tracked delivery and it was packaged very well.
I visited the site again on Tuesday evening as I will say I didn't receive confirmation of dispatch and noticed there was now a 20% discount being offered site-wide which I missed out on. But as I was contacting Parfumsvintage.com to confirm whether the order had been dispatched or not I thought I would also ask if they would be nice enough to honour the discount even though my order had already been placed.
To my surprise and delight, they agreed and refunded me the discount amount to the same card I paid with. They didn't have to do that and I commend them for being nice at a time where most companies would just say "tough, you missed out".
The fragrance is also very nice and I'll probably try some of the other offerings in the future.

This company has the worst customer service imaginable. I’ve been emailing and contacting them on their WhatsApp for four days, but I haven’t received a single response. How do you even operate a business like this? If you’re looking for good customer service, avoid buying from them. I should have done more research before making that purchase.

I put in an order, pd in full for it, a week later I get an e-mail saying they cancelled my order due to lack of stock, over a week later and 3 e-mails to them asking where my refund is, I have received no- reply. I called and stated to the person I spoke with as I stated in my e-mail. I am giving them 24hrs (july 10 2025 @11;35am) if my refund is not returned by then I will be contacting the police and pressing fraud and theft charges. I will not deal with this company again, I will do without the product.

All my experiences have been extremely positive.

Must have bought from Parfums Vintage at least seven times now. Delivery has always been quicker than expected and all bottles very well packaged.

The fragrances themselves are of a very high quality. I genuinely haven't found any fragrances that last as long on my skin.

Parfums Vintage are honestly my only source for fragrances these days. Personally, I've always found their team very professional and extremely generous.

Worst customer service I have ever received!! I ordered from them on the 13th September. They first told me to wait till Monday as that is when the order will be dispatched and I'll be provided a tracking link. Come Monday then they changed their response as I got no tracking number. They told me that in fact my order was magically delivered on Saturday even though I got no tracking information and no sign of the item! They provided a proof of delivery which has some random person's signature and definitely isn't mine! I have then just asked them to send the item properly and provide a tracking link, I'm not even asking for a refund. They are now ignoring my emails.... Terrible service for a first time customer! I'm not one to complain but I haven't received the order and the customer service department are being useless!

The hype on the net is so unnecessary. Over priced and not even close to original products. Poor performance. Wish I had spent on originals. Always order samples first.

Paid a lot for bottles that were clearly used with lots of liquid missing. I asked Parfumsvintage to help correct this - either by sending what's missing or issuing a partial refund - instead they insisted I needed to buy more bottles and that they might then discount the shipping costs of the 2nd order. As if anyone would make a second order to correct an earlier order lol. Very rude and non-professional customer service. Thankfully paid with Paypal so was able to get a refund as they sided with me straight away. Avoid like the plague.