Parkaround Reviews 

5
•
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

5 reviews

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2.8

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(5)

1 review in the last 12 months

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Rated 1 out of 5 stars

Car damaged, no compensation

I left my car, a midsize BMW, for five weeks at the indoor parking of Eparking4U at Athens Airport (July-August 2024). I booked through the booking platform of Parkaround.com Greece.
When I picked up my car in a hurry end of August, nobody told me that the car had severe damages below the front grill and on the inside, although they obviously must have known.
I saw it the next day, when I checked the car because all the radar sensors did no longer work. I called Eparking4U, they said they check the videos and came back with the information, yes, it was their fault. So far so good.
I asked an official BMW workshop for a cost estimation. Result: 2360.-€ for spare parts and 870.-€ for work. I told that Eparking4U and Parkaround.com and asked for their Insurance data. Answer: We don’t have an insurance, we will repair the damage in our own workshop. I refused to that proposal. For guarantee reasons and because the electronic system (all radar sensors out) is involved and because Eparking4U has absolutely no experience with BMW cars, I wanted to have the car repaired in an official BMW workshop. Emails went back and forth, Eparking4U refused to pay. Finally I offered that they pay only for the spare parts, and I pay the work, to bring an end to this bad experience. I have since then heard nothing from them, neither from Eparking4U nor from Parkaround.com.
When I requested to pay back also the parking fee of 156.-€, because the contracted service was not fulfilled, they refused to refund the fee.
Parkaround.com says that they are only the booking platform and not a contractual partner to me. This is correct, but I expect from a booking platform which offers services of their partners to customers, that they make sure that minimum standards of service are in place. Such a minimum standard would be an insurance for car damages happening on the premises of their partners.
For me, I will choose neither Eparking4U nor the booking platform Parkaround.com as an option in the future. I am done with them.

October 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Find paid parking in Greece

The go-to app for finding paid parking lots around Greece, mostly in Athens. You can reserve parking place, pay online (for some of the parkings), and manage the reservation. There are some offers and loyalty points for getting discounts. Quite useful for the city center and the airport, where various private parkings operate, offering shuttle transport to/from the airport.

May 22, 2023
Unprompted review
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