Parking.com - 1050 Connecticut Ave. NW (Washington Square) Reviews 31

TrustScore 4.5 out of 5

4.3

1051 18th Street NW, 20036 Washington, DC, US


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See what reviewers are saying

Rated 4 out of 5 stars

Booking was very easy, pricing transparent as well. Over the weekend you can use reserved parking space for self parking. This should be explained better in future to avoid doubts in finding your park... See more

Company replied

Rated 1 out of 5 stars

I should not even give a star. We got a boot on our car. A $115 fee. I tried to get additional hours added to the time. The system would not let me. We had decided to go on a cemetery tour and w... See more

Company replied

Rated 5 out of 5 stars

Arrived at garage with quote of $70 for our stay by parking attendant. Managed to find parking on parking.com for $21 for our stay, saved $50 on parking through this website so am very happy. The... See more

Company replied

Rated 1 out of 5 stars

Code wouldn’t scan, nobody to contact. Still charged so bad to pay twice. Emailed to request a refund a no response.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1051 18th Street NW, 20036, Washington, DC, United States

  • (202)496-4200

4.3

Excellent

TrustScore 4.5 out of 5

31 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Saved $50 using parking.com! Very happy.

Arrived at garage with quote of $70 for our stay by parking attendant. Managed to find parking on parking.com for $21 for our stay, saved $50 on parking through this website so am very happy.

The actual garage was well run and had lots of space. Car was a hire car so was important for us that it was safe and it definitely was.

August 25, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Cleanest and safest parking garage I've…

Cleanest and safest parking garage I've ever seen. Getting in and out of the garage was a complex puzzle that it took me (an out-of-towner) a while to solve. Once I solved that puzzle - it was ok.

June 30, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 5 out of 5 stars

Easy parking in DC!

I was able to reserve my parking in advance, with in-out privileges. It was about half what I would have paid to park at my hotel. The whole process was easy and straightforward, and the attendants in the garage were friendly and helpful.

June 24, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review, Laura. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Good garage. Would use it again.

Nice garage under. Attendants courteous. Well kept facility.

June 8, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Weekend parking

Booking was very easy, pricing transparent as well. Over the weekend you can use reserved parking space for self parking. This should be explained better in future to avoid doubts in finding your parking lot.

May 25, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very quick & helpful! Thanks a lot!

Very quick and helpful!
Love the app!
So straightforward and effective.

May 15, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 5 out of 5 stars

Nice attendant who helped us out!

Appreciated the kindness of the attendant on duty.

May 12, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I SHOULD NOT EVEN GIVE ONE STAR

I should not even give a star. We got a boot on our car. A $115 fee. I tried to get additional hours added to the time. The system would not let me. We had decided to go on a cemetery tour and we could not make it back to the car to add the additional hours. It was suppose to be seamless. That is why we parked there. We really feel this was a total scam. All of a sudden we decide to add more hours and the system does not let us. I would not recommend parking in the lots or using Parking.com. Use Uber or Lyft to get to your destination. The tour ended up costing double of the original cost.

March 12, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Than you for your review, Ana. We will be sharing this with the local management team.

Thank you,
parking.com

Rated 5 out of 5 stars

Great rate

Great rate. Helpful staff, easy in and out

January 11, 2024
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Code wouldn’t scan

Code wouldn’t scan, nobody to contact. Still charged so bad to pay twice. Emailed to request a refund a no response.

December 28, 2023
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review, Terri. We are very sorry that this happened. Our records do show a refund. If you still have questions, please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

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Rated 5 out of 5 stars
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review, Brian. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

This is my 2nd time parked here

This is my 2nd time parked over here and I had good experience in both times.Their customer service is good and they have plenty of spaces.

July 10, 2023
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

They are great with the drop off and…

They are great with the drop off and pick up option. Very reliable

June 8, 2023
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review, Keith. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Great parking prices!!

Great parking prices! Easy to use but App would not charge for a while, kept getting error messages. Then finally went through.

June 1, 2022
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us. We will be share to also share your feedback with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

It is so convenient to be able to pay…

It is so convenient to be able to pay for parking with an online app.

April 10, 2022
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for my parking and got a ticket…

I paid for my parking and got a ticket saying I didn’t pay. I sent an email and I haven’t heard a thing

March 11, 2022
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

I would never park here again

I would never park here again. The lot is deceitful, dishonest, difficult to get into, and badly shaped. The QR code didn’t work. You didn’t honor your own posted prices (daily maximum of 21$ on the sign and online). I was charged 34$ for 1 day of parking. I could have parked several blocks away for 15$ all day. I’m reporting the company and the lot to the better business bureau.

February 25, 2022
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Reply from Parking.com - 1050 Connecticut Ave. NW (Washington Square)

Thank you for your review. We are very sorry for your negative experience. We are going to look into this and reach out directly.

Thank you,
Parking.com

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