Banner for Parkos.dk

Parkos.dk Reviews 

530
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Well described process for delivery and pick up of the car, and everything went accordingly during my trip from Hamburg. The car was picked up directly at the relevant terminal entrance and delivere... See more

Rated 3 out of 5 stars

After having arrived at Hamburg airport I phoned the number, I was told that I had booked a time that was over one hour later and they were too busy to deliver our car. After having waited for our car... See more

Company replied

Rated 4 out of 5 stars

All good. Can recommend. They moved around the car a bit when we were on holidays. But no damage to vehicle. They pick up the phone right away. Delivered us to airport and picked us up quick. 5 star... See more

Company replied

Rated 5 out of 5 stars

This works ☀️ - I use the vallet service, and I would gladly use options for car wash and interior cleaning if this ever will become an option. On this event Parkos were a little late for the pic... See more

Company details

  1. Price Comparison Site
  2. also in
  3. Airport Shuttle Service
  4. Parking Garage
  5. Parking Lot
  6. Valet Parking Service

Written by the company

Parkos hjælper rejsende med nemt og trygt at finde og booke parkering ved lufthavnen. Vi sammenligner nøje udvalgte parkeringsudbydere og hjælper dig med at træffe det rette valg baseret på dine behov og tusindvis af anmeldelser fra andre rejsende. Parkos håndterer bookingen, mens selve parkeringstjenesten leveres af vores partnere. På den måde ved du, hvad du kan forvente, og kan rejse med ro i sindet.


Contact info

Brug for hjælp? Kontakt os

Se kundeservice åbningstider på vores kontaktside.

4.3

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(530)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All good

All good. Can recommend. They moved around the car a bit when we were on holidays. But no damage to vehicle. They pick up the phone right away. Delivered us to airport and picked us up quick.
5 stars if it was a little bit cheaper.

October 18, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Hello Maciej,

I’m Parker, the digital colleague of the Parkos team. Thank you for sharing your experience. We’re pleased that the quick communication and airport transfers worked well for you. We’ll pass on your feedback about the price and the handling of your car to the parking provider.

We hope the rest of your trip went well and look forward to welcoming you back. Have a nice day!
Kind regards,
Team Parkos

Rated 5 out of 5 stars

Direct and convenient pick up and delivery at the terminal

Well described process for delivery and pick up of the car, and everything went accordingly during my trip from Hamburg. The car was picked up directly at the relevant terminal entrance and delivered at exactly same spot after arrival. Hence as convenient as it gets.
The price was even lower than if parking yourself and using shuttlebus, so warmly recommended overall.
An improvement suggestion; it was a bit difficult to communicate in english (to announce arrival at delivery and pick up of car), luckily my German skills made up for it.

October 8, 2026
Unprompted review
Rated 3 out of 5 stars

A poor result for what is normally a fine company

After having arrived at Hamburg airport I phoned the number, I was told that I had booked a time that was over one hour later and they were too busy to deliver our car. After having waited for our car to be delivered for 45 minutes I phoned again and finally got the car. The man I spoke to was very abrasive in his communication, and was very disappointing given that Parkos park and drive has been our go to company for the past 5 years. DB4MBM5N Is my reference number.

October 9, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Hello Thomas,

Thank you for sharing your experience. We're sorry to hear that collecting your vehicle at Hamburg Airport took longer than expected and that the communication you received was disappointing.

We understand how frustrating this must have been, especially as you have been using this parking service for the past five years. This is certainly not the experience we want you to have when booking through Parkos.

As the parking service is operated by the provider, we would like to look into what happened and share your feedback with them for further review.

Thank you for bringing this to our attention and for your continued trust in Parkos.

Rated 4 out of 5 stars

Very easy and something I would do…

Very easy and something I would do again if flying from Hamburg. The missing last star is because their English is bad and close to non-existing. Thank god for my high school German that got me through the phonecalls.

July 14, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Dear Conny Yumi Christensen,

Thank you very much for your lovely four-star review and for sharing your experience with us. 

We are absolutely delighted to hear that everything went so smoothly and that you would gladly choose to park with us again when flying from Hamburg.
We completely understand your point regarding the language barrier. Clear communication is incredibly important, and we will certainly share this feedback with the team at the location so they can work on welcoming our international guests even better. 
We hope you had a wonderful journey and look forward to aiming for that fifth star on your next trip. 

Have a fantastic day ahead!

Best regards,

Team Parkos.

Rated 5 out of 5 stars

Everything was ok.

Everything was ok.
We arrived by car, the bus left 5 min. later.
When we picked up he called and told us where to go. So 5 stars from here.
Per from Denmark.

April 17, 2026
Unprompted review
Rated 4 out of 5 stars

flexibility in handling situations and…

flexibility in handling situations and maintains good communication with customers.

February 14, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Hi Salah,


Thank you for sharing your thoughts about Parkos. We're glad to hear that you appreciate our flexibility and communication. 

We hope you enjoyed the trip, and we'll see you on the next one!


Have a nice day!

Rated 1 out of 5 stars

Damaged the car

I used Parkos for parking at Hamburg Airport (MSF – Park and Fly). When my car was picked up, their employee took photos of the vehicle. After getting my car back, I noticed scratches on the rear bumper.

I contacted them immediately. I have written emails and called several times. On the phone, I was told they would reply by email, but I have received no response at all.

Very frustrating experience. The damage will cost me around 300–400 EUR to repair, and the complete lack of communication makes it worse. I would not use this service again unless their customer support and handling of damage cases improves significantly.

February 10, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Hi Brenly

Thank you for taking the time to share your feedback.

We want every customer to receive the level of service they expect from us, we’re sorry to hear this wasn’t the case for you. That’s not the experience our partners or we aim to deliver.

We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.

We look forward to welcoming you again and provide a better experience!

Team Parkos

Rated 5 out of 5 stars

I had a great experience with VOPI…

I had a great experience with VOPI parking. Although it is a bit far (15-20 minutes) from the airport, it was easy to drive there.
Once we arrived to the airport, I got a call from the company, and he explained very well where and when to meet him as he will drive us to the parking with their bus.

Overall a good, easy experience.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

Had my car in parking area for 53 days…

Had my car in parking area for 53 days then the winter come and when I came to hent it wouldn't start I would have liked them to have started it before I came

January 30, 2026
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Dear Stuart,

Thank you for your review. We understand that it can be a bit disappointing to find your car wouldn't start after a long stay, especially due to winter conditions. Hopefully, your car started without too many issues and you were able to continue your journey quickly.

We wish you a pleasant day and hope to see you next time!

Team Parkos

Rated 1 out of 5 stars

Bad servide & attitude

Subject: Complaint about the return transfer from the airport
Dear HAM-Park & Fly Hamburg,
First of all, we would like to thank you for the transfer to the airport – it went smoothly and pleasantly. Unfortunately, however, we have to express our great dissatisfaction with the return transfer.
After our arrival at the airport, our calls were not answered several times, although we left several messages. We had to wait almost an hour for the driver to appear. When he finally came, he was very rude and didn't give clear instructions on where to meet him. Even though we had given our location, he refused to drive to us.
In addition, the driver made an extremely bad impression: he was distracted, constantly talked to a colleague ("brother"), smelled strongly of alcohol and drove unsafely - he hit the curb several times. Upon arrival, he forgot to unload our luggage. In addition, his white jacket was heavily soiled, which gave the impression that he had previously been in an altercation.
This experience was very disappointing and unacceptable for us. We hope that you will take the necessary measures to avoid such incidents in the future.

December 9, 2025
Unprompted review
Parkos.dk logo

Reply from Parkos.dk

Hi Allan,

Thank you for sharing your experience with us. We sincerely apologize for the disappointing and unacceptable return transfer you encountered with the parking provider HAM Park & Fly.

The behavior and service you described from the driver are far from the standards we expect from our partners, and we understand how frustrating and concerning this situation must have been for you. Your safety and satisfaction are our top priorities, and we take these matters very seriously.

We will immediately forward your feedback to the relevant department to ensure necessary measures are taken to prevent such incidents in the future. 

Thank you for bringing this to our attention, and we hope to restore your trust in our services.

Team Parkos.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look