Parmax Reviews 

107
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Clothing Store
  2. also in
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Dal 1985, una storia di eleganza italiana Parmax è molto più di una boutique: è un viaggio nel mondo della moda, radicato nel cuore del centro storico di Spoleto. Su una superficie di 350 m² nello store L’Arca Spoleto e 600 m² nel nostro esclusivo outlet Parmax, offriamo un’esperienza di shopping unica, dove storia, design e tendenze contemporanee si incontrano in perfetto equilibrio. Collaboriamo con oltre 80 brand di eccellenza, selezionati con cura per uomo, donna e, nel nostro outlet, anche per bambino. Le relazioni storiche costruite con i marchi più prestigiosi ci permettono di proporre ogni stagione una collezione sempre attuale, autentica e all’avanguardia. Dal 2012, con il nostro e-commerce Parmax.com, portiamo l’esperienza boutique direttamente a casa tua, servendo con orgoglio tutta l’Italia e l’Europa. Unendo qualità, velocità e attenzione al cliente, garantiamo un servizio impeccabile, con prodotti già disponibili a magazzino e spediti in 48 ore. Ogni spazio, fisico e digitale, è pensato per offrirti comfort, stile e ispirazione, riflettendo il nostro costante impegno nel valorizzare l’essenza della moda italiana. Ti aspettiamo nei nostri store di Spoleto, per vivere un’esperienza di shopping unica, magnifica e ricca di storia. Nel frattempo, scopri online la nuova collezione già scontata, pronta per raggiungerti direttamente a casa tua. I nostri indirizzi 📍 L’Arca Spoleto — Via Corso Garibaldi 23/26, Spoleto (PG) 📍 Parmax Outlet — Via dei Tessili 5, Spoleto (PG)


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4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(107)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

Great website but poor experience with customer service so far

Hi, I bought a very nice Parka from RRD on Parmax website but my package has been opened, my item stolen and the package resealed and delivered to me with a wrong item. The customer service (by phone) told me there was nothing they could do because it is not their responsibility. But it is - by EU laws. I can not file a complaint for package theft to UPS Delivery service but Parmax can. I wrote to Parmax customer service but they are not answering my email nor my reminder. I am happy to change my rating if this situation improved but at the moment, I have just lost 600€ and all I heard was 'not our fault'.
Thanks

November 27, 2025
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Rated 2 out of 5 stars

delivery ok, return slow, still no refund

+ fast delivery of the orders
+ items as described
+ return quickly approved
but
- for a month no info about the Return
- still no refund, although confirmed NY email

November 28, 2025
Parmax logo

Reply from Parmax

As you know, we issued the refund after 3-4 business days once we receive physically the item. Our priority is to make our customer satisfied.

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