Passvers Reviews 

18
•
TrustScore 3 out of 5

2.9

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Company details

  1. Software Company

Written by the company

Founded in 2019, Passvers focuses on providing high-quality password unlocking and system repairing products and services. We offer professional and reliable tools to get rid of iOS passcodes, iOS system problems, and more. As a customer-oriented company, by far, we have solved tech problems for 5.9 million users worldwide.


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2.9

Average

TrustScore 3 out of 5

18 reviews

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1-star

No recent history of asking for reviews

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Typically replies within 1 week

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2.9

All reviews

(18)

5 reviews in the last 12 months

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Rated 2 out of 5 stars

I have emailed the support to cancel my…

I have emailed the support to cancel my subscription however I have not heard anything back . Their cancellation link is broken . It’s very disappointing not responding for request to cancel subscription
Update they finally responded and it was taken care of. I am still disappointed that the process was this difficult

June 30, 2026
Unprompted review
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Reply from Passvers

We sincerely apologize for the initial frustration and any anxiety caused by not receiving an immediate reply within those first few minutes.

We would like to reassure you that Passvers values every customer and never ignores any request. Upon checking our system, we confirmed that our support team processed your cancellation and stopped the automatic renewal within 24 hours of receiving your initial email.

Please note that our official commitment for handling all subscription and billing requests is guaranteed within 24 hours, and always under a maximum of 48 hours. We strictly adhere to our unconditional cancellation policy and do not intentionally make this process difficult.

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Rated 1 out of 5 stars

dodgy

they dont inform you that the bypass will delete you data until you pay them

October 15, 2025
Unprompted review
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Reply from Passvers

We sincerely apologize for the inconvenience caused.
According to the official usage policy, the Passvers support team will never modify any customer order information after the purchase is completed.
Please contact us via email, and we will check your order status and handle your request promptly.

Rated 5 out of 5 stars

They got back to me very fast and I’m…

They got back to me very fast and I’m waiting on the cancellation.

October 1, 2025
Unprompted review
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Reply from Passvers

Hello,
Thank you for sharing your experience, and we are very happy to hear the news. We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Rated 1 out of 5 stars

PASSVERS-Run Away NOW. Do not use.

Product: iphone unlocker. I used this product to unlock my locked ipad. It worked. When I tried to cancel my subscription they refused to cancel my subscription. Its been 3 months and they still refuse. Customer service asks for information and I continue to provide it, and they continue to refuse to cancel my subscription. Their customer service is the worst.

June 24, 2025
Unprompted review
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Reply from Passvers

We are sorry that this happened.
Regarding the automatic subscription service, you can cancel the service at any time by contacting the customer service department.
Could you please provide your email address? We will contact the customer service department to confirm.

Rated 1 out of 5 stars

Useless Program If Device Not Jailbroken, Customer Service Appears to be Helpful.

Received an Ipad that was authenticated locked and no way to communicate with original buyer to release the lock. Tried using this program to see if it can bypass it. It can't. Tried many times unsuccessfully. Reached out to passvers to see if I could get a refund since the program was useless and was unable to do anything for me. Exchanged couple of email initially and then they ignored me after several weeks of no follow up.

I do not recommend this program at all. As your device has to be in a certain condition for the program to work also customer service is terrible. If they can't or won't issue a refund on request, then at least send an email saying they won't but I got nothing.

September 20, 2024
Unprompted review
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Reply from Passvers

Hello Matthew Chau,
I'm very sorry to hear about your encounter.
First of all, we have recently upgraded our software to the latest version and fixed some known issues. We want you to make sure you are using the latest version of the software.
Secondly, we generally respond to every user's email within 24 hours, so please make sure your email is sent. We can't find your email by your name at the moment. Please reply to the message we are seeking from you on TrustPilot and we will proactively get in touch with you via your email.
We apologize for the inconvenience.
Warm regards,
Passvers

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Rated 5 out of 5 stars

This software provides many useful…

This software provides many useful features that provide simple to use tools, to repair and troubleshoot a variety of apple devices. At an already affordable price, it also includes an added discount on certain license packages. It’s an easy installation that allows you to use the software for free with certain limitations. After you decide what package is best suited for your use and needs, simply pay with a credit card and they will send you the information you need to continue using all of its powerful features. This can save you hundreds of dollars in repairs when seeking service from other sources. I recommend it for everyone who has to deal with problematic phone issues that have to do with iOS. Don’t give it a second thought and pick the lifetime usage package. You can’t go wrong!

October 3, 2024
Unprompted review
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Reply from Passvers

Hello,
Thank you for sharing your experience, and we are very happy to hear the news. We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Rated 1 out of 5 stars

Requires the iphone to be jailbroken.

Requires the iphone to be jailbroken.
Would not refund money when iPhone could not be jailbroken.
------------------------------------
Their response below is a lie.
I have been trading emails with their service for 2 weeks in an attempt to get a refund.
The software itself says "YOU have to JailBreak the phone - with 3rd party software" this is NOT made clear when the software is purchased.
Apparently the iPhone 4s does not have software available to JailBreak it, so I cannot use their software.
I have 2 weeks of emails back and forth where they blame me for not reading every page of their website - where - deep down (in various pages) they say "*You have to JailBreak - We Don't*."
I attempted to get resolution for 2 weeks before posting this.
***************************************************
One example below:
Begin forwarded message:

From: K
Subject: Re: Software doesn't work.
Date: August 26, 2024 at 10:20:25 AM EDT
To: sup****@fonepaw.com

I cannot get into the phone because of the activation lock.
I bought your software to get past activation lock.
Your software doesn’t works without a jailbreak.
I can’t jailbreak it because there is apparently no software available to jailbreak an iPhone 4s.

Therefore I cannot give you the information you request.

The only solution would be to be able to Jailbreak the iPhone 4S in order to use your software.
_____________________

K

---

On Aug 25, 2024, at 3:40 AM, su*****@fonepaw.com wrote:

Hello,

As we have clearly stated on the web that the software requires the user's phone to be jailbroken in order to be used, considering that the current jailbreak tool only supports ios14.5 and cannot support higher ios systems. Are you willing to accept a 50% refund? If so, we will help you to apply to your supervisor.

Sincerely,

Fonepaw Support

August 17, 2024
Unprompted review
Passvers logo

Reply from Passvers

Hello Kyle,
We are unable to locate your order information at this time, so please respond to the information we are seeking from you at TrustPilot.
Also, our software recognizes most phone models and automatically jailbreaks them, can you please tell us your phone model?
We look forward to hearing from you.
Warm regards,
Passvers

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