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PawChampReviews 

19,596
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, supportive nature, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, feeling supported and hopeful. However, some customers also noted issues with unexpected charges and difficulty in obtaining refunds, expressing frustration with the billing process. A few other people also felt that customer service was a nightmare, with some experiencing slow replies or being contacted by multiple agents making conflicting promises.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are helpful, responsive,... See more

User experience

Users describe positive interactions with the user experience, finding it easy to understand and never... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick, efficient, and prompt... See more

Service

Customers consistently note positive experiences with service, often praising its flexibility, quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was FREE !!!! Unexpected Rescue Dog situation. Fearful anxiety issues, poor chap is scared of everything….. Hazel asked great questions to gain insight, recommended small doable steps that I re... See more

Company replied

Rated 5 out of 5 stars

Luna was so friendly helpful and supportive ..because of our sleep disruption she quickly assesed there was a large gap between her last feed and next feed in the morning and suggested her last feed c... See more

Company replied

Rated 5 out of 5 stars

AP[PARENTLY I SOMEHOW SIGNED UP FOR YOUR SERVICES WHEN i ADOPTED MY NEW DOG. THERE WERE SEVERAL MATTERS AND CONTRACTS TO DEAL WITH. I DIDN'T REALIZE I SIGNED UP FOR A RECURRING PROGRAM. iN ANY... See more

Company replied

Rated 5 out of 5 stars

Was very happy to speak with trainer even though lapses are our fault Her feedback was sympathetic and positive and mainly helpful. Am looking forward to jumping back in and trying again. I know... See more

Company replied


Company details

  1. #3 of 7 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(19,596)

9,862 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Michelle,

Thank you for your wonderful review!

We're so glad to hear that our expert provided you with great ideas to help your dog! That's exactly what we're here for – to empower dog owners like you with practical guidance and support. It's fantastic to know that you found the advice helpful and actionable for your furry friend.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Lexie was very helpful with different…

Lexie was very helpful with different tips and suggestions to help our dog Brutus be the best dog. We are excited to try her suggestions.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Lexie provided such helpful tips and suggestions for Brutus! It's fantastic that you're excited to try her recommendations. Our expert trainers are passionate about helping each dog reach their full potential, and we're so glad Lexie could support you on your training journey. We can't wait to hear about Brutus's progress!

If you have any questions along the way, please don't hesitate to reach out to us for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She seemed knowledgeable

She seemed knowledgeable. I thought we needed to tire her out but it seems we're over simulating her.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you found our expert knowledgeable and helpful! It's wonderful that you're gaining valuable insights about your pup's needs—understanding the right balance of stimulation versus rest is such an important part of training. We're glad our guidance could help you recognize what works best for your furry friend.

If you have any questions or need further assistance along your training journey, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I like getting instant answers to…

I like getting instant answers to questions. They seem to be Interested in helping sort out problems. There lots of helpful Information too

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Angie,

Thank you for your wonderful review!

We're thrilled to hear that you're enjoying getting instant answers to your questions and that our team's helpful approach is making a difference for you. Providing quick, reliable support and helpful information is exactly what we strive for at PawChamp, so it's fantastic to know we're delivering on that promise. Your feedback truly means the world to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Good for beginner dog training

Gave good advice for someone just beginning training with reasonable goals and approach to the problems

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that PawChamp has been helpful as you're starting your dog training journey! It's wonderful that you found the advice practical and that our reasonable, goal-focused approach resonates with you. Building a strong foundation with the right guidance is key to success, and we're thrilled we could support you and your furry friend along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great customer service

Was confused about my “subscription “. Nate handled my concern and made the process very easy. Also signed up for a new plan due to his professionalism and interaction with me.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear John,

Thank you for your review!

We're thrilled to hear that Nate was able to help clarify your subscription and make the process so seamless for you. It's wonderful that his professionalism and dedication to customer care not only resolved your concern but also inspired you to upgrade your plan. That kind of feedback truly means the world to our team and reinforces why we're so passionate about delivering exceptional support to our PawChamp community.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick attention to my request

Quick attention to my request. Great customer support !!

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Lori,

Thank you for your review!

We're so glad to hear that we were able to respond to your request quickly and that our customer support team made a positive impression on you. Your feedback truly means the world to us, and it motivates our entire team to continue delivering the excellent service you deserve. We appreciate your trust in PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

my dog died

my dog died, no comments

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Teddi,

Thank you so much for taking the time to leave us a review. We truly appreciate your support.

We're deeply sorry to hear about the loss of your beloved companion. Our hearts go out to you during this difficult time. If there's anything we can do to support you, please don't hesitate to reach out to our team at support@paw-champ.com. We're here for you.

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel was great

Hazel was great! We've tried everything we can think of but she was able to really explain what's going on and how to tackle it. I actually have hope we can fix this behavior for the first time in years!

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Hazel was able to provide the clarity and guidance you needed! It's truly rewarding to know that after trying so many approaches, you finally have a path forward and renewed hope for addressing your pup's behavior. That's exactly what our expert trainers strive for - to help pet parents understand the root of the issue and build a concrete plan for success. We're so glad Hazel could make that difference for you and your furry friend.

If you have any questions as you move forward with the training - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Immediate sign up

Immediately sign up

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Cheryl-lynn,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you found it so easy to get started with PawChamp. Your quick sign-up and positive feedback mean the world to us, and we're excited to have you on board! We look forward to supporting you and your furry friend on your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great customer service

Great customer service

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you had a great experience with our customer service team. Your kind words truly mean the world to us and motivate us to continue delivering the best possible support to you and your furry friend. We appreciate your trust in PawChamp and look forward to continuing to serve you!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Starter review

Great easy to follow guides just getting started so will report back on results

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Helen,

Thank you for your review!

We're thrilled to hear that you're finding our guides easy to follow as you get started with PawChamp. We designed our program to be clear and accessible, so it's wonderful to know it's working well for you. We'd love to hear about your progress and results as you continue your training journey with your furry friend!

If you have any questions along the way, please don't hesitate to reach out to us for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick execution

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you experienced quick execution with PawChamp! Your positive feedback means so much to us and reinforces our commitment to providing efficient and reliable service for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Albert,

Thank you for your review!

We truly appreciate you taking the time to leave us a positive 5-star rating. Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend. We're so glad you're enjoying PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! I thought a purchase was made erroneously & they made it right. Ultimately it was my error. But they still credited my account & offered a substantial discount for unlimited access to the training. Something they didn’t need to do considering I was the one who was mistaken. Super quick answering emails. Just simply an outstanding experience.

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your outstanding review!

We're thrilled to hear about your positive experience with our team. It means so much to us that we could turn a potentially frustrating situation into something positive. Our priority is always to support our customers and ensure you feel valued, and we're genuinely happy that we could help make things right for you. We're excited that you're now enjoying unlimited access to our training content and can't wait to see the progress you and your furry friend make together!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

I love the tips you provided but don’t…

I love the tips you provided but don’t want to be locked into a monthly . Thank you for honoring my request easily.

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad you're loving the tips and guidance we've provided! We truly appreciate your feedback about the subscription flexibility, and we're delighted that our team was able to accommodate your request easily. Your satisfaction and trust mean the world to us, and we're committed to making sure PawChamp works the way that's best for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

The company was great

The company was great. I had to cancel because I could no longer afford it. What I did use was really good info and worked for my pup.

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that the training information and guidance you used was really helpful for your pup! Knowing that our content made a positive impact on your furry friend's progress means so much to us. We completely understand that circumstances change, and we truly appreciate you being part of the PawChamp community. If your situation changes in the future and you'd like to continue your training journey, we'd love to welcome you back anytime!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I HAVE ONLY JUST STARTED USING THE…

I HAVE ONLY JUST STARTED USING THE INFORMATION SO i CAN'T BE REAL OBJECTIVE.
i WAS JUST TRYING TO GET BACK IN TO SEE WHAT TO DO NEXT AND GOT ALL THIS INFO TO FILL OUT!

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Barbara,

Thank you for your review!

We're so glad you've given PawChamp a 5-star rating! We appreciate you taking the time to explore our platform and provide your feedback. As you continue to use our training information and resources, we're confident you'll discover how they can help support your journey with your furry friend. If you have any questions or need guidance on what to explore next, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Big problem, excellent advice

Answered my questions ((many), told me what I was doing wrong and why (very important) and how to do it right and gave me resource material to help (even more important)

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Diana,

Thank you for your wonderful review!

We're thrilled to hear that our team was able to help you work through your questions and provide clear guidance on what adjustments would make a real difference. It's incredibly rewarding to know that we not only identified the issue but also equipped you with the resources and understanding you need to move forward confidently. That's exactly what we're here for — to support you and your furry friend every step of the way.

If you have any questions in the future, please don't hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick reaction

Quick reaction

July 2, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you experienced a quick reaction from our team. Your positive feedback means so much to us, and we're committed to continuing to provide you and your furry friend with the best possible support and service.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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