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PawChamp Reviews 19,396

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 9,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often receiving knowledgeable advice and practical resources. However, some customers also noted issues with the user experience, such as being booted from chat or difficulty finding specific lessons. A few other people also felt that the advice given was not always helpful or that the overall experience was disappointing.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, knowledgeable, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, supportive, and knowledgeable... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the overall experience pleasant,... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and efficient handling of... See more

Service

Customers consistently note positive experiences with service, often highlighting quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Teresa gave good advice and direction to a practical resource. I kept getting booted out of the chat but she found a way to help despite the technical challenges. Really appreciate the support!

Company replied

Rated 5 out of 5 stars

Was very happy to speak with trainer even though lapses are our fault Her feedback was sympathetic and positive and mainly helpful. Am looking forward to jumping back in and trying again. I know... See more

Company replied

Rated 5 out of 5 stars

I received a response to my concerns within a few hours and I was offered advice on how to engage my sleepy Shih Tzu in play. I look forward to seeing her waking up and enjoying playing games instea... See more

Company replied

Rated 5 out of 5 stars

ALL my questions were answered. I received such wonderful help from two or three different people. I love this company. They are very knowledgeable and stand behind their service. My Chihuahua has... See more

Company replied


Company details

  1. #3 of 7 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good experience so far

Very good experience so far. Clear explanations with videos. This is the best way to learn.

June 19, 2026
PawChamp logo

Reply from PawChamp

Dear Hélène,

Thank you for your review!

We're thrilled to hear that you're having such a positive experience with PawChamp! It's wonderful to know that our clear video explanations are working well for you. We believe that visual learning combined with expert guidance is one of the most effective ways to master dog training, so your feedback truly validates our approach. We're excited to continue supporting you on your training journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Pet Expert Anna

I had a conversation with Anna, one of the experts! She expanded on training courses specific to my current goals for my puppy. The advice she gave was positive, relevant, and insightful. It was all based in logic and easy to understand. I look forward to trying the techniques with my pup!

June 19, 2026
PawChamp logo

Reply from PawChamp

Dear Jane,

Thank you for your wonderful review!

We're thrilled to hear about your positive experience with Anna! It's fantastic that she was able to provide personalized guidance tailored to your puppy's specific needs and your training goals. Our Experts take pride in delivering advice that's grounded in solid training principles and easy to apply, so we're delighted that the techniques resonated with you. We can't wait to hear about the progress you and your pup make together!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

He helped me figure out a few different…

He helped me figure out a few different ways to help my dogs with multiple of their problems

June 19, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our expert was able to help you find multiple solutions for your dogs' problems. That's exactly what we're here for – to provide personalized guidance so you and your furry friends can thrive together. We're so glad that our training approach is working well for you and your pups!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

Paw champ ,most useless site ever ,paid…

Paw champ ,most useless site ever ,paid for the trial period of 3 months, never helped our reactive dog with their ideas , then I got a email the other day saying PayPal has taken £66 ,with no prior notification, tried to get my money back, no I can't hang have my money back cos I didn't cancel in time ,what a load of rubbish, I never knew would a automatic ongoing thing,waste of time trying to get PayPal sort it as well , then paw champ says if you pay £29 and a lifetime of their service then I can have 33dollars back , no way .best to avoid paw champ if you want to keep on top of your money.

June 12, 2026
Unprompted review
PawChamp logo

Reply from PawChamp

Hi Ray,

Thank you for sharing your experience and bringing this to my attention. I would like to clarify that all subscription terms and renewal fees are clearly displayed and agreed to prior to completing the purchase. We ensure this transparency so that users are fully aware of the ongoing plan before any payment is made.

We are also  constantly working on product updates to improve our training effectiveness for reactive dogs, and your feedback is incredibly valuable to us. 

I have sent a message to your email address, so please check your inbox for an update from me. You can also easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Learned a lot

Learned a lot, things that I did not think about matters! Eye opening to say the least!!!

June 19, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you found our program so eye-opening and valuable! It's wonderful to know that you discovered new perspectives and insights that you hadn't considered before. That's exactly what we hope to achieve at PawChamp - to help dog owners learn and grow in their training journey in ways they might not have expected. Your enthusiasm means so much to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Feedback

Feed back ok

June 19, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We truly appreciate you taking the time to share your feedback with us. Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Kristen,

Thank you for your wonderful review!

We're thrilled to hear that you're finding our training content affordable, useful, and easy to follow with our demonstrations. It's fantastic to know that having access to live help adds even more value to your experience. Our mission is to make quality dog training accessible and supportive for everyone, and your feedback tells us we're on the right track. We're so grateful for your trust in PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

It seemed as though a different person…

It seemed as though a different person handled each reply but it progressed to a satisfactory conclusion. I am very satisfied with the result.

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're glad to hear that despite the different team members involved, we were able to work through the situation and reach a satisfactory conclusion for you. Your satisfaction is what matters most to us, and we appreciate your patience throughout the process. This kind of feedback helps us continue to improve our support experience and ensure consistency across our team.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Lexie was understanding non judgmental…

Lexie was understanding non judgmental and very helpful

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so grateful to hear that Lexie provided you with such a positive and supportive experience. It's wonderful to know that she was understanding, non-judgmental, and helpful throughout your interaction with us. Our team members like Lexie are dedicated to creating a welcoming and caring environment for every customer and their furry friend. Your kind words mean so much to us and truly motivate us to continue delivering the best possible service!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Hard to say just yet

Hard to say just yet. It took a while to get advice that was different but we eventually got there and am willing to give it a try and see how we get on.

June 18, 2026
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Reply from PawChamp

Dear Ailish,

Thank you for your review!

We're glad you persevered with us and found the expert guidance you were looking for. We completely understand that finding the right advice takes time, and we're thrilled you're now willing to give our recommendations a try. We'd love to hear how things progress with your furry friend! Please don't hesitate to reach out if you need any further support along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Excellent so with great live chat

Excellent so with great live chat - super helpful and responsive, very pleased so far after just 5 days

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Margot,

Thank you for your wonderful review!

We're thrilled to hear that you're having such a positive experience with our live chat support team. Knowing that our team was able to assist you quickly and helpfully means the world to us, and we're so pleased that you're pleased with PawChamp so far! We're excited to support you and your furry friend every step of the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Super!

Super!
Merci
Bcps

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review and for choosing PawChamp! We're thrilled that you're having such a great experience with us. Your positive feedback truly means the world to our team and motivates us to continue delivering the best possible service for you and your furry friend.

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

Beware of auto renewal…

Beware of auto renewal subscription!!!!!
Not easily identifiable

June 16, 2026
Unprompted review
PawChamp logo

Reply from PawChamp

Dear Gill,

Thank you for sharing your review. Please check your inbox, as I've already reached out to you directly and would appreciate the opportunity to assist with your concerns.

I understand that subscription renewals can sometimes be overlooked. Our goal is to be as transparent as possible, which is why the subscription details—including the renewal date, renewal price, billing frequency, and automatic renewal terms—are displayed during checkout before a purchase is completed.

We also continuously review customer feedback to improve the clarity of our subscription information and overall experience.

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

This was really fun and helpful

This was really fun and helpful. Christopher asked the right questions to address my issue and had very good suggestions that I am willing to try. He offered follow up, which makes this more fun for me. It's nice to know that I can reach out when I need or want to. Wonderful program. :)

June 18, 2026
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Reply from PawChamp

Dear Margaret,

Thank you for your wonderful review!

We're thrilled to hear that you had such a positive experience working with Christopher! It's fantastic that he asked the right questions to understand your needs and provided suggestions that resonated with you. The fact that you're willing to try his recommendations and that he offered follow-up support really demonstrates the personalized care our Experts bring to every interaction. Knowing that you feel supported and can reach out whenever you need guidance is exactly what we strive for at PawChamp.

If you have any questions - please do not hesitate to let us know for further assistance!

Rated 5 out of 5 stars

Mia was quick to provide a suggestion…

Mia was quick to provide a suggestion and has offered to follow up with me based on the work over the next 2 days! Thank you

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Allie,

Thank you for your wonderful review!

We're so glad to hear that Mia was able to provide you with quick and helpful suggestions. Her dedication to following up with you and ensuring your success over the next few days is exactly the kind of personalized support we strive to offer at PawChamp. Your feedback truly means the world to us and motivates our entire team!

If you have any questions - please do not hesitate to let us know for further assistance!

Rated 5 out of 5 stars

Hazel was very helpful

Hazel was very helpful, provided a lot of guidance

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Jarred,

Thank you for your review!

We're so glad to hear that Hazel was able to provide you with helpful guidance and support. Our team members are dedicated to ensuring every customer receives personalized attention and expert assistance, and we're thrilled that Hazel could help you along your PawChamp journey. Your positive feedback truly means the world to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Rated 5 out of 5 stars

Ask, explains n recommends

Accomodating and reply quickly.He ask questions for more understanding of the dog's manners and give explaination about it and recommendations as well...very helpful. Hi

June 18, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that our team took the time to ask thoughtful questions about your dog's behavior and provided clear explanations along with helpful recommendations. This personalized approach is at the heart of what we do at PawChamp - we believe that understanding each dog's unique needs leads to better training outcomes. It's fantastic to know that our accommodating and responsive service made such a positive difference for you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

We discussed a lesson plan and how to…

We discussed a lesson plan and how to redirect my dogs hunting instinct to redirect it away from her siblings. He was very thorough

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Armando,

Thank you for your wonderful review!

We're thrilled to hear that our expert was able to work with you on creating a personalized lesson plan to redirect your dog's hunting instinct in such a positive way. It's fantastic that they took a thorough approach to help you address this challenge with your furry family. Seeing our clients achieve real progress and harmony among their pack is exactly what drives our team!

If you have any questions or need further assistance - please do not hesitate to let us know!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very good experience

The experience resolving my issue earned 5 stars. The training content itself was very good; the issue was my commitment at this time. If you are looking for a self-directed program, this one gives you what you need and the customer service you deserve.

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Barbara,

Thank you for your wonderful review!

We're thrilled to hear that you had such a positive experience with our customer service and training content. Your kind words mean the world to us, and we're glad that PawChamp provided you with a self-directed program that gives you exactly what you need. We understand that commitment to training is a personal journey, and we're here to support you whenever you're ready to continue. Our team is always available to help guide you and your furry friend along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Her advice is excellent

Her advice is, spot on. I will try it

June 18, 2026
PawChamp logo

Reply from PawChamp

Dear Juliane,

Thank you for your wonderful review!

We're thrilled to hear that our expert's advice resonated with you and that you're planning to apply it with your furry friend. Your positive feedback truly motivates our team to continue delivering the personalized, practical guidance that makes a real difference. We can't wait to hear about the progress you and your pup make together!

If you have any questions along the way - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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