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PawChampReviews 

19,610
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 9,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, clear explanations, and supportive approach, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the quick response times and efficient handling of their inquiries. Reviewers find the user experience easy to follow and understand, with the service providing useful and practical advice that is not overwhelming. However, some customers also noted issues with the website being repetitive or difficult to navigate, leading them to stop using it. A few other people also felt that they were asked for reviews too early, before they had a chance to fully experience the service.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Customer service

Customers had positive experiences with customer service, often describing it as outstanding, helpful, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the interaction quick, easy, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick and efficient responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn’t able to cancel my subscription in the app so contacted customer services. Same day response saying my request had been processed.

Company replied

Rated 4 out of 5 stars

Wasn’t too hard to find the lessons. Lot of intros that are helpful to understand. A lot of new information but definitely doable.

Company replied

Rated 4 out of 5 stars

Damon was clear in explaining the reasons behind the issues my dog is having. The training suggestion seems logical and I will give it a go.

Company replied

Rated 4 out of 5 stars

Hard to say just yet. It took a while to get advice that was different but we eventually got there and am willing to give it a try and see how we get on.

Company replied


Company details

  1. #3 of 7 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(19,610)

9,877 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lexie has been extremely helpful with…

Lexie has been extremely helpful with our puppy training..she has relieved a lot of the stress and anxiety that we have 👌👌

July 5, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Lexie has been so helpful with your puppy training journey. It's fantastic to know that she's been able to relieve the stress and anxiety you were experiencing – that's exactly what our expert trainers are passionate about! Your puppy's training success is our success, and we're genuinely grateful that PawChamp has made such a positive difference for you and your furry friend.

If you have any questions – please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very quick to resolve my issue

Very quick to resolve my issue, very much appreciated.

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Gary,

Thank you for your review!

We're thrilled to hear that we were able to resolve your issue quickly. Your appreciation means the world to us, and it's feedback like yours that motivates our team to continue delivering exceptional support. We're committed to making sure every customer experience with PawChamp is smooth and satisfying.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 2 out of 5 stars

I want specific instructions on how to…

I want specific instructions on how to help my dog.

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for sharing your review. Please check your inbox — I've already reached out and would love the opportunity to help further.

I completely understand wanting specific, practical instructions that are tailored to your dog's unique needs. While our program provides structured training lessons, I appreciate that every dog is different and sometimes more personalized guidance is needed to achieve the best results.

I've emailed you so I can learn more about your dog's situation, goals, and any challenges you're facing. Together, we can work on finding the most suitable training approach for your pup.

I look forward to hearing from you and helping you get the most out of the program.

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

It help me understand

It help me understand

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad that PawChamp has helped you gain a better understanding of dog training. Our goal is to make learning clear and accessible for every pet owner, so it's wonderful to know that we're achieving that for you. Your positive feedback truly means a lot to us and motivates our team to keep delivering quality content and support.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very helpful advise I’m excited to…

Very helpful advise I’m excited to start and try these lessons

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful 5-star review!

We're thrilled to hear that you found our advice helpful and that you're excited to get started with the lessons! That enthusiasm is exactly what we love to see, and we're confident that you'll have a great experience working through our training program. We're here to support you every step of the way, so don't hesitate to reach out if you have any questions as you begin your journey with us.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Problem was solved quickly and…

Problem was solved quickly and professionally with no unnecessary steps. Well done to your entire team!

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that we were able to resolve your issue quickly and professionally. Your kind words about our team mean so much to us, and we're committed to maintaining this standard of service for every customer. We appreciate your patience and trust in PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I definitely felt listened to and…

I definitely felt listened to and understood. I now have some challenges to work on that I am sure will help - looking forward to working with you guys
Thank you for the chats much appreciated

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so grateful to hear that you felt truly listened to and understood during your interactions with our team. That's exactly what we strive for at PawChamp – creating a supportive environment where you feel valued and heard. We're excited that you now have clear challenges to work on, and we're confident that these will help you and your furry friend make great progress together. We're looking forward to continuing this journey with you!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel was very helpful

Hazel really listened to me and has provided all the information and advice I was looking for!

July 4, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that Hazel was able to provide you with the information and advice you needed. It's wonderful to know that she took the time to really listen and understand what you were looking for. That kind of personalized support is exactly what we strive for at PawChamp, and we're thrilled that Hazel could help make a difference for you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She answered my question without giving…

She answered my question without giving me grief and was very professional.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so grateful for your kind words about our team member's professionalism and helpful approach. It means a lot to us that you felt supported and respected when reaching out with your question. That's exactly the kind of service we strive to provide every single day at PawChamp.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you find PawChamp easy to follow and understand. Making our training program accessible and straightforward is one of our core priorities, so it's wonderful to know that we're delivering on that promise. We hope you're enjoying your experience as you work through the content with your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Michelle,

Thank you for your wonderful review!

We're so glad to hear that our expert provided you with great ideas to help your dog! That's exactly what we're here for – to empower dog owners like you with practical guidance and support. It's fantastic to know that you found the advice helpful and actionable for your furry friend.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Lexie was very helpful with different…

Lexie was very helpful with different tips and suggestions to help our dog Brutus be the best dog. We are excited to try her suggestions.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Lexie provided such helpful tips and suggestions for Brutus! It's fantastic that you're excited to try her recommendations. Our expert trainers are passionate about helping each dog reach their full potential, and we're so glad Lexie could support you on your training journey. We can't wait to hear about Brutus's progress!

If you have any questions along the way, please don't hesitate to reach out to us for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She seemed knowledgeable

She seemed knowledgeable. I thought we needed to tire her out but it seems we're over simulating her.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you found our expert knowledgeable and helpful! It's wonderful that you're gaining valuable insights about your pup's needs—understanding the right balance of stimulation versus rest is such an important part of training. We're glad our guidance could help you recognize what works best for your furry friend.

If you have any questions or need further assistance along your training journey, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I like getting instant answers to…

I like getting instant answers to questions. They seem to be Interested in helping sort out problems. There lots of helpful Information too

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Angie,

Thank you for your wonderful review!

We're thrilled to hear that you're enjoying getting instant answers to your questions and that our team's helpful approach is making a difference for you. Providing quick, reliable support and helpful information is exactly what we strive for at PawChamp, so it's fantastic to know we're delivering on that promise. Your feedback truly means the world to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Good for beginner dog training

Gave good advice for someone just beginning training with reasonable goals and approach to the problems

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that PawChamp has been helpful as you're starting your dog training journey! It's wonderful that you found the advice practical and that our reasonable, goal-focused approach resonates with you. Building a strong foundation with the right guidance is key to success, and we're thrilled we could support you and your furry friend along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great customer service

Was confused about my “subscription “. Nate handled my concern and made the process very easy. Also signed up for a new plan due to his professionalism and interaction with me.

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear John,

Thank you for your review!

We're thrilled to hear that Nate was able to help clarify your subscription and make the process so seamless for you. It's wonderful that his professionalism and dedication to customer care not only resolved your concern but also inspired you to upgrade your plan. That kind of feedback truly means the world to our team and reinforces why we're so passionate about delivering exceptional support to our PawChamp community.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick attention to my request

Quick attention to my request. Great customer support !!

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Lori,

Thank you for your review!

We're so glad to hear that we were able to respond to your request quickly and that our customer support team made a positive impression on you. Your feedback truly means the world to us, and it motivates our entire team to continue delivering the excellent service you deserve. We appreciate your trust in PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

my dog died

my dog died, no comments

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Teddi,

Thank you so much for taking the time to leave us a review. We truly appreciate your support.

We're deeply sorry to hear about the loss of your beloved companion. Our hearts go out to you during this difficult time. If there's anything we can do to support you, please don't hesitate to reach out to our team at support@paw-champ.com. We're here for you.

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel was great

Hazel was great! We've tried everything we can think of but she was able to really explain what's going on and how to tackle it. I actually have hope we can fix this behavior for the first time in years!

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Hazel was able to provide the clarity and guidance you needed! It's truly rewarding to know that after trying so many approaches, you finally have a path forward and renewed hope for addressing your pup's behavior. That's exactly what our expert trainers strive for - to help pet parents understand the root of the issue and build a concrete plan for success. We're so glad Hazel could make that difference for you and your furry friend.

If you have any questions as you move forward with the training - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Immediate sign up

Immediately sign up

July 3, 2026
PawChamp logo

Reply from PawChamp

Dear Cheryl-lynn,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you found it so easy to get started with PawChamp. Your quick sign-up and positive feedback mean the world to us, and we're excited to have you on board! We look forward to supporting you and your furry friend on your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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