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PawChamp Reviews 18,969

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,960 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and supportive approach, often highlighting their ability to provide tailored advice and quick responses. People also frequently commend the excellent customer service, noting the personalized attention and effective problem-solving. Reviewers appreciate the prompt response times, which contribute to a positive overall experience. However, some people were dissatisfied with the subscription model, reporting unexpected charges after trials and difficulties with cancellations. A few other people also felt that the user experience could be improved, mentioning issues with navigating the platform or accessing past lessons.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

User experience

People report ambiguous experiences with the user experience. Many consumers appreciate the real-time,... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers appreciate the quick... See more

Subscription

Clients share negative opinions on subscription. Many reviewers report being charged for subscriptions they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most important part is when you don't know if there is someone there. Then without fail each expert responds as though you have been talking about your pet all day. Un fact zi talked through one s... See more

Company replied

Rated 5 out of 5 stars

Outside of the app, I've also done additional research. My findings of methods to stop biting seemed cruel so I used the chat feature of the app. Philip asked all the right questions and gave advice... See more

Company replied

Rated 5 out of 5 stars

Eva handled this problem very quickly for me and I appreciate it. It is so upsetting because I just signed up yesterday for lessons to help a blue healer that I rescued off the side of the road but no... See more

Company replied

Rated 5 out of 5 stars

Philip seemed to grasp our problem quickly, and came up with excellent suggestions which he explained thoroughly. In addition, he didn't over load me with trying to solve too many issues at once. E... See more

Company replied


Company details

  1. #3 of 7 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top rating the advice and guidance is…

Top rating the advice and guidance is excellent; I am feeling confident going forward I will become a much better pet parent with the training guidance I am learning.

May 30, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you're feeling confident in your journey as a pet parent. It's incredibly rewarding to know that our training guidance is making such a positive impact on you and your furry friend. Your commitment to becoming a better pet parent is exactly what we love to see, and we're honored to be part of your learning experience. We're confident that with the tools and knowledge you're gaining through PawChamp, you and your companion will continue to thrive together.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Expert Luna Rocks!!

Luna was excellent with me. She listened to my assessment of my relationship with my new baby. She reassured me my methods are what’s best for my baby and she agrees that allowing her to bloom at her own rate will be better for her than forcing her to do things she doesn’t want to. We are on a fine pace already I was hesitant about trying anyhow. Luna made that ok for me. I gave her a five star rate because you don’t have a ten! She Rocks if I need anymore advice I’m gonna look for her!

May 30, 2026
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Reply from PawChamp

Dear Vernon,

Thank you so much for your wonderful review!

We're thrilled to hear that Expert Luna made such a positive impact on your journey with your new baby! It's clear that her thoughtful approach and reassurance helped you feel more confident in your methods and parenting style. Knowing that Luna listened to your concerns and validated your approach of allowing your baby to bloom at her own pace is exactly the kind of personalized, compassionate guidance we strive to provide at PawChamp. Your five-star rating truly means the world to us, and we're so glad Luna could support you during this important time!

We look forward to helping you and your baby continue to thrive together. If you need any further guidance, Expert Luna and our entire team are here to support you every step of the way!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Teresa was very helpful and informative…

Teresa was very helpful and informative on how to help and what training exercises to do with my gsd on the situation at hand. I will try the new exercise tomorrow. Thank you.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad that Teresa was able to provide you with helpful and informative guidance for your GSD! It's wonderful to hear that you received personalized training advice tailored to your specific situation. Our Experts take great pride in understanding each dog's unique needs and delivering practical exercises that make a real difference. We're excited to hear how the new exercise works for you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I really like being able to chat with…

I really like being able to chat with the experts. They offer helpful advice, direct me to helpful training videos and are positively supportive.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you're enjoying the ability to chat with our experts. Providing helpful, supportive guidance and connecting you with the right training resources is exactly what our team is passionate about. It's wonderful to know that our experts are making a positive difference in your training journey with your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I like theresa she seems to be more…

I like theresa she seems to be more intellectual about dogs needs thank you Teresa

May 29, 2026
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Reply from PawChamp

Dear Patricia,

Thank you for your wonderful review!

We're so glad to hear that Teresa has made such a positive impact on your experience with PawChamp. Our Experts are passionate about understanding each dog's unique needs and providing thoughtful, knowledge-based guidance. It's fantastic to know that Teresa's approach resonated with you and your furry friend. Your feedback truly means the world to us and motivates our entire team to continue delivering the best possible care and support.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Progress is slow, but not the program's fault...

Information is clear and easy to understand. Practice, practice and more practice!

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you find the information in our program clear and easy to understand. You've hit on something really important – consistent practice is truly the foundation of successful dog training, and we love that you recognize this. Your dedication to working through the program with your furry friend is exactly what leads to real, lasting progress. We're here to support you every step of the way!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 3 out of 5 stars

Have not even started the training

Have not even started the training. Want to
Know how you print the training.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for sharing your review. 

Thank you for your feedback. We understand that getting started with a new program can come with questions, and we appreciate you reaching out. If you need help accessing or printing any of the training materials, our support team will be happy to guide you through the available options. We hope you'll have the opportunity to explore the program and find the lessons and expert support helpful as you begin your training journey.


You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Having someone suggest what I can work…

Having someone suggest what I can work on with Molly

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that having personalized guidance for working with Molly has been so valuable! Getting tailored suggestions for training and development is exactly what we aim to provide, and it's wonderful to know that our approach is making a real difference for you and your furry friend. We're so glad Molly is benefiting from the support.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Wow!!!

Stacy was knowledgeable, understanding and created a welcoming environment with out judgment.Gave clear instructions on what I had to do step by step and explained them so well. 10/10

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Stacy provided you with such a knowledgeable and welcoming experience. Creating a judgment-free environment where our experts can guide you step-by-step through clear, easy-to-understand instructions is exactly what we strive for at PawChamp. Your kind words mean so much to our team and motivate us to continue delivering the best possible support for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She was patient kind and so full of…

She was patient kind and so full of many ideas that I could try. She was interested in asking questions of what I’ve tried how it worked and then forming a program for for me to work on with him. And it went all by what I told her.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so thrilled to hear about your positive experience with our expert! It's truly rewarding to know that she took the time to listen carefully to your situation, ask thoughtful questions about what you've already tried, and create a personalized training program tailored specifically to you and your furry friend. That personalized approach is exactly what makes PawChamp special — our experts are dedicated to understanding each dog and owner's unique needs and building customized solutions that work for you.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Ashley Listened to Ozzy’s actions

Ashley Listened to Ozzy’s actions, gave good ideas to work with Ozzy. Gave me encouragement and support.

May 29, 2026
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Reply from PawChamp

Dear Wade,

Thank you for your wonderful review!

We're thrilled to hear that Ashley was able to listen carefully to Ozzy's actions and provide you with practical ideas to work with him. It's fantastic that you felt encouraged and supported throughout your experience. That's exactly what our Expert trainers strive to do – understand your furry friend's unique needs and empower you with the guidance and confidence to help them succeed. We're so glad Ashley could be part of your training journey with Ozzy!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very honest

Very honest, responsive and customer oriented. The classes are bite sized and truly work.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you find our approach honest, responsive, and customer-focused. It's fantastic that the bite-sized classes are working so well for you and delivering real results. This kind of feedback truly motivates our team to continue providing quality training content that makes a genuine difference for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Don't have a review

Don't have a review

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We truly appreciate you taking the time to leave us a positive rating! Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend. We'd love to hear more about your experience with PawChamp whenever you have a moment to share.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Loving this app and expert advice!

Johnny gave us great tips for getting our pup in the car. So far I am loving this app and the expert advice.

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Johnny's expert tips helped you and your pup with car travel! It's fantastic that you're loving the app and finding the expert advice so valuable. Seeing our customers and their furry friends benefit from personalized guidance is exactly what drives us at PawChamp. We're excited to be part of your training journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Amazing help 😊

May 29, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our team. Your kind words mean so much to us and motivate us to continue delivering the best support possible for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very helpful

Very helpful tool for training your pup!

May 29, 2026
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Reply from PawChamp

Dear Emily,

Thank you for your wonderful review!

We're thrilled to hear that you find PawChamp such a helpful tool for training your pup! It's fantastic to know that our program is making a positive difference in your training journey. Your feedback truly means the world to us and motivates our team to continue delivering the best possible experience for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

Thought the training sessions were very…

Thought the training sessions were very poor and after the first 10 or so got steadily worse and a waste of time

May 29, 2026
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Reply from PawChamp

Dear Graham,

Thank you for sharing your review. 

We’re really sorry to hear that your experience with the training sessions didn’t meet your expectations and that they became less helpful over time. This is not the experience we aim to provide.

We’d really appreciate the chance to understand your situation better and see how we can improve things for you personally. Please feel free to reach out to us — we’ll be happy to look into your case and help find a better approach for your training.

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

John was quick to respond and answered…

John was quick to respond and answered and dealt with my query. I will know if the outcome was what I had hoped when I have my monthly subscription cancelled which is what I requested

May 29, 2026
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Reply from PawChamp

Dear Lynette,

Thank you for your review!

We're so glad to hear that John was able to quickly respond to your query and assist you promptly. We truly appreciate your kind words about his service. Your feedback means the world to us and helps us continue providing excellent support to our customers and their furry friends.

If you have any questions or need further assistance in the future - please do not hesitate to let us know!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

He really asked a lot of questions to…

He really asked a lot of questions to help drill down on what the issue was and my dog type. He gave me some great ideas to try and I’m going to give them a shot and hopefully will help.

May 28, 2026
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Reply from PawChamp

Dear Tim,

Thank you for your review!

We're so glad to hear that our expert took the time to really understand your situation and your dog's specific needs. That personalized approach is exactly what we aim to provide—asking the right questions to get to the heart of what will work best for you and your furry friend. We're excited to hear that you found the suggestions helpful, and we'd love to know how things progress as you try them out. Your feedback means the world to us and motivates our team to keep delivering expert guidance that makes a real difference.

If you have any questions as you work through the training—please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Grateful for the Response

Incredibly fast, personal, and professional response! Practical suggestions that were customized to my specific pet needs.

May 23, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you received a fast, personal, and professional response that was tailored to your pet's unique needs. Providing customized support and practical solutions is at the heart of what we do at PawChamp, so it's incredibly rewarding to know that we could help you and your furry friend. Your kind words motivate our entire team to continue delivering exceptional service!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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