Paymetryx Reviews 

450
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the smooth, easy setup process for card machines and various payment solutions. People truly appreciate the consistent ongoing support, quick response times, and reliable service provided by knowledgeable representatives. Some reviewers were not happy with contract terms and unexpected payment issues. Consumers mentioned facing difficulties when dealing with unexpected rate increases, replacement costs for damaged equipment, and communication challenges regarding agreement renewals. A few individuals felt that communication could be clearer when trying to resolve ongoing billing concerns and contract questions.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and always approachable for assistance with any... See more

Service

People report positive experiences with service, highlighting professional support, smooth installations, and... See more

User experience

Clients share positive opinions on user experience, highlighting smooth and hassle-free setups with... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers praising reliable card machines, fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have recently acquired a card machine from James. He has been absolutely brilliant from start to finish. Really approachable and nothing is too much trouble. Great customer service and im saving mone... See more

Rated 5 out of 5 stars

The service is really good and convenient. I highly recommend your service to my friends and family who looking forward to starts business. And I really appreciate Mr. Nitish help regarding this matte... See more

Rated 5 out of 5 stars

Joined Paymetryx as had Raj Aggarwal who came and showed me the savings this company could make for me. He explained everything very nicely and simply. Highly knowledgeable about Financial Services.... See more

Rated 5 out of 5 stars

Whilst using Paymetryx as my wordplay provider Nitish is a top guy that helps with any technical aspect . Get things fixed and resolved in a promptly mannered . Very polite and well spoken . Solves... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

450 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(450)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Nitish helpful

Nitish was very helpful sorting me out to log into the world pay dash board and helping with the compliance paperwork . He was very polite and understanding .

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Paymetryx. Ronnei Singh was very helpful and professional throughout the process. He explained everything clearly, helped us find a suitable card machine solution for our business and made the setup process very easy. Highly recommended for UK businesses looking for reliable card payment services.

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Nitish was very helpful

Nitish was very helpful and professional in assisting me with adding a new section to our till and making sure it works,

Would recommend his services.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Worldpay

Excellent service from Worldpay! A special thanks to Nithish from the onboarding team for his professionalism, friendly support, and clear guidance throughout the setup process. He made everything smooth and hassle-free. Highly recommended!

October 23, 2026
Unprompted review
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