PCGARAGE Reviews 

47
•
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Really disappointing. Laptop wouldn’t charge, told no point in fixing port, sold a charger and cable to fit in secondary port. A couple months later, laptop wouldn’t charge or turn on at all. Told 3-4... See more

Rated 1 out of 5 stars

Took my brand new iPhone 16 pro max to them to get a back glass replacement as I annoyingly dropped it. They fitted an fake/non genuine apple back panel glass on the back after telling me they only us... See more

Rated 5 out of 5 stars

I dropped my Samsung phone on Easter saturday and broke the screen. I went into PC garage immediately after and they ordered me a new screen. Due to the bank holiday we expected the screen to arrive l... See more

Rated 5 out of 5 stars

Laptop got bricked when it died during a Windows update. Wouldn't boot up properly and couldn't use a recovery drive. So I got on the phone to the lovely chaps and they said to bring it in. 2 d... See more

Company details

  1. Computer Repair Service

Written by the company

Over the last 10 years, thousands of customers have trusted PC Garage to get their device issues fixed, quickly and efficiently. Our no risk and fixed price solutions are few of the reasons why customers entrust their device repair needs to us. We take pride in our honesty, clarity, and speed.


Contact info

3.3

Average

TrustScore 3.5 out of 5

47 reviews

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3.3

All reviews

(47)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Really disappointing

Really disappointing. Laptop wouldn’t charge, told no point in fixing port, sold a charger and cable to fit in secondary port. A couple months later, laptop wouldn’t charge or turn on at all. Told 3-4 days. No contact by day 6 so popped into store and was told I would be contacted next day. Not heard by 2pm next day ( store closing at 3pm) so went into store to be told it was not repairable. Was told the motherboard was broken and engineer had “taken chip out and put back in” and it was an unknown technical problem. When asked why it took 7 days to be told that, I was shown a screen with a list of bookings to show me my booking was marked as “unrepairable” which wasn’t my question and broke GDPR as I could see names/addresses/contact details for other bookings. Went to another store, was told in less than 20 mins that all it needed was a higher watt charger. This worked. I believe my booking was either a. forgotten about until I came in. b. the store was too busy so they didn’t have time to look at or c. They cater to more phones/ipads and didn’t know where to start. All of which would have been completely understandable if I was just told up front and avoided a weeks worth of unnecessary stress. Only reason have given 2 instead of 1 is that thankfully I was not charged for the “chip being taken out and put back in”

August 31, 2026
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Rated 1 out of 5 stars

Took my brand new iPhone 16 pro max to…

Took my brand new iPhone 16 pro max to them to get a back glass replacement as I annoyingly dropped it. They fitted an fake/non genuine apple back panel glass on the back after telling me they only use genuine products and they have also tampered with my battery and swapped it out for an old non genuine apple battery. I have emailed and wrote reviews on other platforms but I’m begging ignored. AVOID THIS COMPANY NOTHING BUT SCAMMERS AND LAIRA

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I dropped my Samsung phone on Easter…

I dropped my Samsung phone on Easter saturday and broke the screen. I went into PC garage immediately after and they ordered me a new screen. Due to the bank holiday we expected the screen to arrive late the following week however, I recieved a call on Wednesday from Imran at PC Garage, and took the phone straight down there. They had recieved the screen and fitted it in three hours. Panic over and great service. Competitive pricing and I threw in a Latte to say thank you to Imran. Would recommend. Thankyou

April 8, 2026
Unprompted review
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Rated 1 out of 5 stars

3rd time lucky?

I put my Samsung A40 mobile phone into this shop and it came back the next day. When it had no sound whatsoever which it did prior to going in, when the battery ran out it wouldn't charge so I took it back again. This time upon collection it had sound for all of about 4hrs although it does charge now. On contacting the shop the man that answered said he doesn't know what's wrong with it and accused me of dropping it, seriously 3 times in as many days? I would not recommend and my phone is still faulty!!!

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

What can I say?
If my computer goes wrong, I would go here every time. Courtesy, calm, prompt efficiency, reliable, long opening hours - thank you for all your help - I wish you very well

December 31, 2021
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Rated 5 out of 5 stars

MacBook Air software update.

Took MacBook Air in for complete update etc. I know they spent several hours working on the machine and I now have it working faster and opening all the web pages; no more 'Safari can't open this page'. Very pleased with the work and would 100% recommend for any similar work.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Supportive

Supportive, Professional and knowledgable people. Fair and resonabable. Would definately recommend.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Laptop got bricked! Full repair!

Laptop got bricked when it died during a Windows update. Wouldn't boot up properly and couldn't use a recovery drive. So I got on the phone to the lovely chaps and they said to bring it in.

2 days later they managed to back up all my work files, replace the faulty HDD and get my laptop back in action!

Very polite, friendly and informative chaps. Did an absolutely excellent job and slightly cheaper than I was expecting too.

Will definitely recommend!

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

I came to pcgarage with my Huawei p30…

I came to pcgarage with my Huawei p30 pro with dead touch digitiser. I had one month left in warranty but warranty advised me that they will delete my data. as my data was very important specially my pictures and contacts and don't want to loose it, I went to pcgarage to ask them to repair my phone and I am happy to pay the cost of repair as my data is the main thing. I meet saf who said why not checking your google account and see if the data is back-up . he charged me £12 which is there checking and diagnostic fee only and he assist me to check my data. I was surprised to see my all info. can't thank enough .
thank you pc garage

November 6, 2020
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Rated 1 out of 5 stars

Avoid PC GARAGE

Mid September I took my laptop charger plug into PC Garage as 1 of the terminals on it had broken. I was sold another charging unit which worked for all of 10 minutes before my computer died. It had worked perfectly before this new unit.

A few days later it was back to PC Garage where my computer was supposedly checked but couldn't be repaired on site therefore had to be sent to London. It was away for a week for a logic board repair, bearing in mind that the computer would not charge I'm not sure this was a necessary repair.

I picked up the supposedly repaired laptop on 25th September, £80 lighter and a further £39.99 out of pocket for a data copy which appears to have been unnecessary as all my data is still present.

When I turned on my laptop on I found the red charging light on and icon detecting no battery, back on the phone, bring it and we'll sort it. It now seems that IC charging unit is defunct, surely this would have shown when computer was being checked initially. So now I have a computer that cannot be used unless there is a power point.

A third party has indicated that the above repair was not all necessary, so I am £119.99 out of pocket and a half useable laptop. NOT HAPPY

I certainly would not recommend PC GARAGE.

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

I am from london and traveled to…

I am from london and traveled to Littlehampton for a COVID break, got my laptop and iPhone broken down at same time. Found Pcgarage who dedicated hours of there time to fix both devices and offered excellent advise. Much appreciated.

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, professional service. Same day collection of my phone, replacement screen and then returned to me. Very pleased with the service.

August 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Everyone is knowledgeable.

Fast, Nice and Affordable phone repairs.
Everyone is knowledgeable.

My iPhone was a wreak! Shattered screen, battery heating up, phone slightly bended, and camera not working. They were able to fix all these problems in under 50 mins! Dope to find a shop I can trust - pcgarage

May 4, 2020
Unprompted review

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