PCO Rentals Reviews 

Wow, where do I even start? Their app is probably the worst I’ve ever used. They take £150 from your card, and then the nightmare begins.
If you encounter any issues uploading documents, be prepared for a frustrating experience. Emails are either answered the following day or not answered at all. There’s no phone number to call, so your only option is to use their online chat, where agents take around five minutes to respond to each message.
In the end, you waste a huge amount of time typing back and forth, with no guarantee that you’ll even get the vehicle. Absolutely appalling service and a complete waste of time!

They never refund the deposit and charge every driver for small damages that they never repair. All cars are old,cheap tyre,and always cars have issues.

I had a great experience with this organisation. There were times where I had issues with the vehicle and they were absolutely quick to put it right. The industry certainly requires more companies that values its customers like PCO Rent. Thank you very much and keep doing what you do!

Been with this company for 2 years on and off and everytime , they are swift and reliable when it comes to delivering good customer service. Jeremy , is the best and always has a viable solution for both parties to be happy when an issue occurs. The company has exceptional staff that treat everyone fairly. The cars are maintained well and clean.

Please all Pco drivers avoid this company.they are a bunch of scammers.

Just seen their cars and i was terrified with the condition of them. Cars are absolutely in disgusting condition. Scambags

Been with PCO Rentals for over 5 years.

I have been with this company for 7 years! I cannot recommend them enough. What I appreciate the most is that they see each driver as an individual person. I have been treated exceptionally well during my time with them. They have always, without fail, been personable, kind, helpful, and accommodating to my personal needs. This is what makes them stand out compared to other pco rental companies. They have also helped and guided me in situations where it wasn’t even part of their job description! The staff are second to none. Speedy and efficient. Thank you! xxxxx

Only company I have seen that takes £500 deposit, ottto and Splend take £300 deposit and so do all other companies that I have seen online.
Phoned up about vehicle last week lady hung up on me when I asked why is the deposit £500, she had no clear answer and then hung up on me in frustration. Giving £500 is a lot of money for a private hire driver who makes ends meet.

I was really happy at beginning when they offered me 25% off for six week but later on I realised they are taking that money off you one way or the other , they offered you full comprehensive insurance but you are not really cover if you get in into accident regardless of fault or non fault you will have to pay £1000 access if you report it within 24 hours if you report later you will have to pay £2000 and they will take car off you and will not give you another car and you will have to pay them rent till the end of your contract which means you will not be working ,not using their car but still giving them rent which is really stupid and the other thing if you get Tickets they will charge you £25 just to transfer it to your name so if you get pcn in central London which is £80 you will end paying £105 which completely ripped off for the taxi drivers. I would definitely not recommend this company to anyone.

They are scammers please avoid them. They are very unprofessional and try to make money out of you in different ways. I will not recommend at all

Excellent service 👍. New driver promotion saved me lots of money. 2015 Prius for £150 with all inclusive for 6 weeks. I ended up keeping the car for 12 weeks. Helped me to upload the documents to Uber and explained everything properly. Highly recommended. Thanks team.

Excellent people to work with
Made my experience very easy

I had very good experience with PCO rental, I returned the vehicle nice and clean they refund my deposit in full. Very helpful staff I highly recommend this company for PCO rent a car.

I have worked for many companies, however I couldn’t find genuinely helpful people like PCOrent team. The car I have rented wasn’t that good, but there is maintenance every time I needed also it is my choice to keep that car. Thank you so much for the pleasant time I had with you guys. THE BEST COMPANY!!!

Worst company ever. Avoid them, they are scammers.

I found PCO Rentals very helpful. I had a few issues with a vehicle at the start, but very quick to resolve it, and I felt they went out of there way to help me. They quickly swapped my vehicle for another and refunded me a weeks rental costs.
I’m still renting a car from PCO Rentals and will continue doing so.
I would highly recommend this company for renting a PCO vehicle.

I found PCORentals to be a fair company, they returned my deposit in full and the vehicle was in good condition, I would use this company again.

The worst company I ever rented a car from. All the reviews here are from accounts with only 1 review as they asked their drivers to give them 5stars in exchange for £10 discount, I still have the message on my phone. Staff is friendly only at the beginning when they rent you the car. After that, staff is very rude and don't help you at all when you have a problem. Once I was driving their car in south London and someone stopped me in traffic to tell me I had no braking lights. I pulled over, I called them and they said to take the car to their garage (in north London, more than 1 hour away) just to change the lights if not, I won't get any refund if I change them myself. I had other problems with their cars, I had the car stopped at their garage for 1 week, I couldn't work, I didn't get any refund. Once, they had problems with the insurance, I couldn't use the car, again, no refund. If you do complain, you are not listened, they just don't care. The worst experience I had when I gave the car back, they blocked me and tried not to return my deposit after 1 month as per contract. I had to call them using a different number and managed to get the money back. I have evidence of everything on my email. I would not recommend this company to anyone

Unprofessional cars are dirty and damaged do not rent here