We rented a garage-box at Pelican Self Storage Skovlunde for a week to store our tent trailer and roof box. This allowed us to visit Copenhagen city centre for a few days on our way home from vacation... See more
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Fantastic Service Due to Covid19, we had an emergency situation and needed storage room very fast. Our situation was a bit complicated, because we were not ourselves in Denmark, but Jacob and Sofie... See more
The absolute easiest experience Was able to book a storage space the same day and the space was available when I arrived. The person working in the office was so sweet, I have been able to get hold o... See more
Just rented and stored in Pelican self storage in Hillerød, super professional service and clean and well kept storage spaces. I can highly recommend it. Got service from a guy named Morten which was... See more
Company details
Written by the company
Vi har opbevaringsrum i alle størrelser fra 1 til 100 m2. Vores personale kan hjælpe dig med at vurdere hvor lidt plads du kan nøjes med. Alle rum er rene, tørre, opvarmede og aflåste. Vores opbevaringscentre er indhegnede, bemandede fra kl 10-18 på hverdage og fra 10-14 i weekenderne. Alle centre er video-overvågede døgnet rundt og sikret med alarm system. Alle kunder får sin egen personlige kode og personlige nøgle. Vi har et overdækket indendørs område, så du kan læsse af og på i tørvejr. Vi har masser af p-pladser og ligger let tilgængelig fra hovedvejen. Vi har lagervogne, så du kan få dine ting transporteret til dit rum. Med din personlige kode har du adgang til bygningen fra kl 5.30 om morgenen til 22.00 om aftenen eller efter aftale. Ring til os på 80 20 70 40
Contact info
Skodsborgvej 48, 2830, Virum, Denmark
- 80207040
- info@pelican.dk
- www.pelicanselfstorage.dk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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One of the best solutions if you need…
One of the best solutions if you need to put your stuffs on standby!
Perfect service and super staff
We rented a garage-box at Pelican Self Storage Skovlunde for a week to store our tent trailer and roof box. This allowed us to visit Copenhagen city centre for a few days on our way home from vacation in Norway and Sweden. The site is easy to reach and then super easy to access via the app. We were able to arrange everything perfectly thanks to the excellent service provided by employee Laila. Highly recommended!
Tip top service!
Top storage facility
Great facility and great service with helpful staff at the desk. Love the app for controlling the way around.
The absolute easiest experience
The absolute easiest experience
Was able to book a storage space the same day and the space was available when I arrived. The person working in the office was so sweet, I have been able to get hold of people in the NV Pelican, you really get the sense that there is someone working there and not just an empty building. Moving out was easy, I didn't get overcharged or made to sign up for another month. Was able to move out on a Sunday when no one was there, so easy!
Great service for storage
Great service for storage of your belongings, reliable and safe.
Clean storage space
Clean storage space, easy access, friendly staff
Flexible & professional
Flexible, affordable services! Professional & friendly staff in Amagerbro branch. Great coffee😀
Great system and customer service
Great customer service and a practical, easy to use system.
Non understanding customer service
The actual storage was good, but i will never use or recommend this service ever again.
They start by baiting you with a "reduced price" the first two months. The issue is that they do not make it clear that it is a subscription
And you are not given the option of choosing how long you wish to use the service for. You are forced to pay for a whole month regardless
of how long you need to use the storage for. And since the service is apparently a subscription you would be billed every month until you find out how to stop it.
I moved my stuff from the storage on the 13/9 & and 14/9 but it was finished around 20:00, no one was on the address for me to give the storage keys to afterwards.
I wrote to the them explaining that i would not be needing the room again, and that i will like to cancel it. This was on the 17/9. The answer they gave me is that
i had to cancel it before the 15/9. and now i will have to pay for the whole of next month as well.
I tried explaining that i won't be using it in October at all and was ready to return the keys after work the 17/9. I wanted it over as i only had the weekend to move, unpack and get ready to start work. That did not matter to them as i didn't give them the information before the 15/9.
From the 23/8 to the 17/9. was when i used the storage. that is 26 days. Still this company wants me to pay for 60 days of service when i only used 26 of those days.
In my contract they wrote, that i can always change my storage room to something bigger or smaller. After finding out that i am being forced to pay for a service i won't use.
I ask to give me the smallest room. Their answer is that if i do that the billing cycle will restart.
Its crazy forcing one to pay for a service they are forced to continue well knowing it won't be used or is needed.
Now they are lying in the response. Giving me the option of changing rooms so I pay for both room is such a help. Good one. Now I have to figure how to survive this month since I am being robbed so you guys can have some extra money.

Reply from Pelican Self Storage Danmark
Highly recommended
Just rented and stored in Pelican self storage in Hillerød, super professional service and clean and well kept storage spaces. I can highly recommend it. Got service from a guy named Morten which was a perfect example for a wonderful service.
Very nice staff and clean storages
The Service was good and also the facilites and storages are clean and well maintained.
Costumer support is super nice and helpful. Just be careful to determine your contract on time ;-)
Great service experience
Great service experience at Pelican Amagerbro. Tobias was very professional and super flexible finding solutions for my constantly changing situation. Very pleasant communication and 100% recommendation from here :)
Very very good customer service
Very very good customer service. Super helpful and kind staff.
Secure, clean and flawless experience with Pelican Self Storage
I rented out a small space with Pelican for a couple of months and the entire process from start to end was flawless. The location at Valby was very secure, clean and easy to navigate, and the chap at the office was also very helpful when I needed to give notice.
Very recommended
Very recommended! Safe and clean, and price is fair. Very good experience with the staff in Nordvest, extremely kind and always ready to find a solution to any possible inconvenience.
Very convenient if you are ready to buy…
Very convenient if you are ready to buy a lock and pay for insurance :)
Great service
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