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Is this a real company ?
Is this a real company ? are they genuine. I filled in forms in March 23 and called several times but no luck.
DO NOT USE - a waste of time and effort. Now reporting to HMRC
Beyond poor!!!
Beyond poor!!!! After waiting 6 months and a lot of chasing i was eventually sent an email saying they had found no pensions, even though I had provided them with 3 pension references that I had found myself! I am not convinced they have actually done anything at all in the 6 months they have had my information. What a waste of time!
Be careful as while named similarly to…
Be careful as while named similarly to the government scheme this is not associated with them in any way
This website describes our Pension Tracing Service. We are not affiliated with the Government’s Pension Tracing Service and if you have come to our site by mistake you can find the UK Government’s Pension tracing service at ........
The Governnment - handing your pension to con men ! 4% !!!! You're having a laugh !!!!
Put me on to a company that could not trace as many pensions as I had found - who wanted to charge me 4% of my entire pension just to do a review - plus an annual management fee - I negotiated with them for a more suitable fee scale (in line with what other financial advisers would charge) they agreed but sent me a contract to sign at 4% so I asked them to change it. Never heard from them again. Now I don't know what sensitive information they still hold - I've never had my pension security compromised - until I turned to this Govenment backed scheme to help me. It's just the sort of thing you are told to avoid. Shocking !
SO CALLED PENSION “SERVICE”
Absolutely appalling - unless you have two and a half hours to waste being given incorrect contact numbers by so called public servants offering a “free” service. Easy to be free if it doesn’t serve!
Even after this waste of an afternoon I still have to wait for a return call at some time next week - can’t even book a time slot as they’re “backed up”. Easier if I just die and then won’t need to worry about claiming a pension. System doesn’t even work on line and cannot be connected to anyone who can handle my complaint. Not fit for purpose!
After 8 months of nothing but silence
After 8 months of nothing but silence, I chased them up again for the 2nd time to receive a phone call telling me they were unable to find anything. This is really strange give that I know I have at least 7 pensions with different companies. I have asked for a return of all my original signed forms and information along with confirmation I have been removed from all their system so will see how long that takes to happen, if ever. Not a service I will ever use or recommend to anyone in the future. If I could rate it as zero I would.
Slow, Inaccurate and off-hand
Referred to this company from pension provider (we are advised to shop around and contact independent advisers); all OK on first contact: seemed very pleasant and arranged for "appointment" with independent adviser to discuss my pension options. I completed the forms of authorisation including policy numbers; when adviser called she only had part of the information, said she would call back later the same day - three days later she still has not called back. Rang Pension Tracing service again - they now say it is not their fault; still waiting for the second returned call!
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