I usually by clothes in that shorp
November 9, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
De grootste en meest bekende festival webshop van Nederland en België! Bij PEP SCHEP shop je de dikste festival outfits, festival accessoires en alle andere artikelen die jij nodig hebt voor een goed feestje. Alles op het gebied van: - Festival accessoires - Festival kleding - Rave tshirts - Koningsdag kleding - Festival waaiers - Snuif artikelen Altijd geleverd met gratis verzending, morgen in huis en altijd een gratis goodie bag.
Contact info
Meeuwstraat 40A, 1444VG, Purmerend, Netherlands
- 0625522403
- info@pep-schep.nl
- www.pep-schep.nl
4.2
Great
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Top service
November 11, 2026
Unprompted review
Reply from Pep Schep
Hey Sol, bedankt namens Team Schep! Fijn dat de communicatie en de levering zo snel gingen. Veel plezier met je spullen en tot de volgende keer!
Groetjes, Team Schep
Wrong products and special not honoured. Poor support
I bought a few things that made me eligible for a special deal which included party plugs. I deliberately ordered more water bags to be able to get the party plug special.
I received the product, not only are the colours wrong, they also forgot to put down the special items. When confronted via customer service, I was asked to share pictures (which I did) after which they fully ignored me for 9 days but did read the messages.
It is my first and last time I order anything at this organisation as they are not honouring their own promises.
June 21, 2026
Unprompted review
Reply from Pep Schep
Hi Michael, thanks for sharing this feedback with us. The reason why we sometimes ship out a differemnt colour is to make sure you have everything on time for the festival. A lot of our customers prefer to have another colour instead of waiting 2 days and not having it for the festival.
About the goodie bag or extra item, we love to still extra send it to you.
Good service good product
May 22, 2026
Unprompted review
Reply from Pep Schep
Hey! 😄 Super dat je blij bent met onze service én het product! 💛✨
Groetjes,
De vrienden van PepSchep 🧡
Advertisement
Top service
February 25, 2026
Unprompted review
Reply from Pep Schep
Beste Altin, bedankt voor je review. Fijn om te horen dat je tevreden bent over onze service.
We hopen je snel weer terug te zien op onze website 😊
Product did not arrive
Product did not arrive, did not get a track and trace either. So after a while called them up, they sent a new product immediately and without question. Person on the phone was very helpfull and package was then delivered very fast. Thank you pep-schep and I love your motto: geen gemekker pep is lekker. See you soon
November 20, 2025
Unprompted review
Reply from Pep Schep
Dear Stijn, thank you for your review. Sorry again that your first package did not arrive, but good to hear that we were able to sort it out quickly and send a new one right away. Glad our team could help you on the phone and that the second package arrived fast.
And great that you like our motto, that made us smile.
We hope to see you back on our website soon 😊
leuke website met top producten!!
leuke website met top producten!!! Pep is echt lekker
October 30, 2025
Unprompted review
Reply from Pep Schep
Hey,
Dank je wel voor je enthousiaste review! 😄 Fijn dat je de website en onze producten top vindt! We zijn blij dat je Pep lekker vindt! 😎 Tot de volgende keer! 🙌
Mooi spul
Leuk aanbod, veel artikelen op voorraad.
Werd binnen 1 uur contact opgenomen over de order. Goeie communicatie.
Het pakket is al onderweg. Top.
June 20, 2025
Unprompted review
Reply from Pep Schep
Dat klinkt als een order die soepeler liep dan een techno beat op zaterdagavond 😎
Lekker dat je zo snel reactie kreeg en blij bent met het aanbod – zo doen we dat graag!
Groet, de vrienden van PepSchep 🛍️📦
Advertisement
Geweldige website!
June 18, 2025
Unprompted review
Reply from Pep Schep
Dat horen we graag! Thanks voor de mooie woorden 💚
Groet, de vrienden van PepSchep 🛍️😎
A great website
A great website with many useful products. Amazing customer service. I notified them about a delivery issue and was helped immediately
April 8, 2025
Unprompted review
Reply from Pep Schep
Thanks a lot for your kind words, hope to see you back again :)
Fast service and good delivery
Fast service and good delivery. Would recommend them!
March 26, 2025
Unprompted review
Reply from Pep Schep
Hey! 😄 Thanks voor je review! Fijn dat je tevreden bent met onze snelle service en levering 🚀📦.
We waarderen je aanrader enorm! 🙌
Groetjes,
De vrienden van PepSchep 🧡
5 months and no package or refund. Avoid.
Terrible service and communication. I have been waiting on a package for FIVE MONTHS with promises of a partial refund, and have received neither the package nor the refund. I have emailed and sent messages on WhatsApp repeatedly to follow up with no response. Horrible customer service, do not recommend.
November 18, 2024
Unprompted review
Reply from Pep Schep
Hi Lizzie, we begrijpen dat je enorm gefrustreerd bent – dit is absoluut niet de ervaring die we willen bieden. We nemen je klacht serieus. Het is onacceptabel dat je geen pakket of terugbetaling hebt ontvangen en dat je berichten genegeerd zijn. Bedankt voor je geduld, en onze excuses voor de vertraging en het ongemak.
Groet, de vrienden van Pep-Schep 💚📦
Advertisement
No response for days
I was supposed to receive my order the following day after working, as stated multiple times on the website. I heard nothing about my order, I messaged the company on Instagram, WhatsApp and eventually sent an email too after multiple days went with no response. I didn’t hear back from them at all.
I started a process of getting my money back through my bank after I heard nothing for days and assumed the company was a scam. Only then, I suddenly got an email my order was gonna arrive the next day. It did indeed but it was pretty poor quality, and not worth the time or money at all.
Mostly the lack of communication was very frustrating, I had no idea if I was gonna receive anything or not.
August 12, 2024
Unprompted review
Reply from Pep Schep
Hi Evcik, ah tahts not so nice to hear. Most of the times its Postnl who makes a lot of problems. Would you be so kind to message me that we talked on Trustpilot. I wil try to compensate you!
Hope to hear from you soon!
Fast delivery fast replies quality…
Fast delivery fast replies quality stuff! Recommended to everyone 🚀🚀
July 1, 2024
Unprompted review
Reply from Pep Schep
Als een raket zo snel, we doen ons best om de beste festival webshop van de Benelux te zijn. Dank voor je bestelling en we hopen je snel weer te zien.
Durf te beuken
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.