Pepperells Solicitors Reviews 

87
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Lucy made the process of making our new wills very easy. She is very knowledgeable and thorough. We were pleased with her friendly and knowledgeable manner and felt extremely comfortable and all car... See more

Rated 5 out of 5 stars

Compassionate and understanding in a difficult scenario. Nothing too much trouble and communication first class . Special mention of Chloe knight who has been with us every step of the way. Not just s... See more

Rated 5 out of 5 stars

Good communication via emails and telephone. Very fast service, only a week from starting to completing my will. Ashleigh was very pleasant and professional throughout both appointments. She explained... See more

Rated 1 out of 5 stars

Used these for a family court issue through legal aid and they were appalling. Gave no decent advice and lost the case despite having evidence supporting it. Poor service, no compassion and communicat... See more

Company details

  1. Law Firm

Written by the company

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest service standards to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require speedily and cost-effectively. We offer a wide range of services and can deal with most types of legal work for individual and complex business requirements. Pepperells now have around 180 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. With offices across Yorkshire, N.E Lincolnshire, Lincolnshire, Cornwall, London, Cambridgeshire and the North East, Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome for your problem.


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4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.4

All reviews

(87)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast efficient friendly service with a smile

Lucy made the process of making our new wills very easy.
She is very knowledgeable and thorough. We were pleased with her friendly and knowledgeable manner and felt extremely comfortable and all carried out with a good sense of humour for a process of a serious subject .We highly recommend her and Pepperells Solicitors for there fast efficient friendly service of all staff

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Like many people

Like many people, we had put off drafting our wills for a long time.
Laura made the process easy, efficient & painless. She raised questions that we had not even thought of & was able to quickly resolve them for us.
We never felt rushed in making our decisions. Nothing was too much trouble. First class friendly service.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication and very fast service.

Good communication via emails and telephone. Very fast service, only a week from starting to completing my will. Ashleigh was very pleasant and professional throughout both appointments. She explained all the documents and ran through everything with me to make sure I understood everything and was happy with the documents. She really put me at ease as I had had over a year with another solicitor without completing anything. I would thoroughly recommend both Ashleigh and Pepperells to all my friends. It was a pleasure to do business with. They will be my first port of call if I need any legal work doing in the future.

October 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Compassionate and understanding

Compassionate and understanding in a difficult scenario. Nothing too much trouble and communication first class . Special mention of Chloe knight who has been with us every step of the way. Not just selling mums bungalow to finance mums care, but understanding the finalisation of dads will because of this, and helping in extensive ways as my other sister was an executor to dads will. She has been terminal with cancer for five years and we were told in May ( the start of this process) that she wouldn’t have six months left ..Chloe made things as easy as possible for us to complete dads wishes.. so thank you

October 28, 2026
Unprompted review
Rated 4 out of 5 stars

Tasmeena was fab

Tasmeena was quick, responsive, easy to understand and from what I gather from the buyers…light years ahead of their own solicitor. Thanks!

October 30, 2026
Unprompted review
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Reply from Pepperells Solicitors

Thank you so much Justin for this feedback and its always great to read we are ahead of others. We look forward to work with you again in the future should you need us.

Rated 5 out of 5 stars

Highly recommended

Teigan was very thorough and helpful. She went through everything I needed to know and was prompt and sensitive.

November 3, 2026
Unprompted review
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Reply from Pepperells Solicitors

Thank you for taking the time to share your feedback with us. I will share this with Teigan.

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Rated 5 out of 5 stars

From start (reception) to finish the…

From start (reception) to finish the experience was perfect. Teigan who took care of my file was very experienced and her knowledge helped me make the correct decisions when making my Will. Would highly recommend this firm. Thank you once again,

Randy Dawson (Louth)

October 20, 2026
Unprompted review
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Reply from Pepperells Solicitors

Its great to read you would recommend us to others and thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Good experience with Pepperells

A fast and efficient service from friendly staff.

October 28, 2026
Unprompted review
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Reply from Pepperells Solicitors

Thank you for sharing your feedback and we look forward to work with you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and easy , very helpful would use their services again

October 15, 2026
Unprompted review
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Reply from Pepperells Solicitors

We look forward to work with you again and thank you for your feedback.

Rated 5 out of 5 stars

recommended

uncomplicated, professional service, would recommend

October 14, 2026
Unprompted review
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Reply from Pepperells Solicitors

Its great to read you would recommend us to others Maria. Thank you for this feedback.

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Rated 5 out of 5 stars

Staff were friendly and welcoming on…

Staff were friendly and welcoming on arriving offer of drink and chatting while waited as arrived early rachel was friendly and always. On time kept me upto date on everything even if meant sevarel e mails. A day and made sure i was met by miss tindle barraster who also.was amazing i couldnt have asked for more rachel and natalie both went. Way beyond to make sure i was informed. But most of all safe while attending court. Putting things in place. I would highly recamend rachel to any family or friend if needed a solicitor if i ever need one again rachel is the one i would go to for the excellent service they provide

October 29, 2026
Unprompted review
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Reply from Pepperells Solicitors

Thank you so much Jacqueline for taking the time to share your feedback with us. I will ensure this is passed onto Rachel and the whole team.

Rated 5 out of 5 stars

Summer & Simon are great!

Summer communicated with me effectively and helped me understand the correct advice I needed which led to me having a meeting with Simon.
Simon was fantastic in explaining all necessary details to me as well as understanding the background behind why the meeting was made.
The turnaround time for this was so quick and I thoroughly appreciate the hard work the team put in to making this happen.
Thank you!

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Natalia Mihajlovic

Natalia was very friendly and easy to talk with. She fully explained the process of writing my will and ensured that I understood the associated
legal implications. I very much appreciated her professional knowledge and advice.
Thank you Natalia.

October 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional Pepperells

From the initial telephone enquiry, through to the completion of our mirror wills, the staff at Beverley Pepperells acted in a friendly, professional and efficient manner.
In particular, Lucy Drinkall, was lovely. She explained the compilation of our will in a clear, concise manner and expertly answered any queries we had.
I have already recommended the services of Pepperells to friends and colleagues, as we we're so impressed with the company

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Andrew Shipley was brilliant he was…

Andrew Shipley was brilliant he was supportive through out the whole ideal and really did feel like I could rely on him recommend anyone go to him if you ever need help

August 10, 2026
Unprompted review
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Reply from Pepperells Solicitors

Thank you for taking the time to review the service you have received. Its great to hear you would recommend Andrews and Pepperells to others.

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