PerfectTed  Reviews 

379
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible quality and smooth texture of the matcha, noting that it provides a wonderful and gentle energy boost without any unwanted jitters. People also enjoy the wide variety of delicious flavors available, making it easy to find affordable options that fit seamlessly into their daily routines. However, some customers also noted issues with recent recipe changes, mentioning that the altered ingredients negatively impacted the overall taste and sweetness of the drinks. A few people also experienced lumpy powder in their recent purchases and expressed frustration regarding unhelpful customer service interactions when seeking assistance.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great taste and smooth texture of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the smooth texture, great taste, and... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praise the... See more

Price

Customers express appreciation and satisfaction regarding the affordable and reasonable price of the... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting how easy and convenient the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a hot black coffee girl… but craved something more! Having failed to find an iced coffee with a milk alternative that I enjoyed, my daughter offered me some of her Perfect Ted Iced Matcha… Game... See more

Company replied

Rated 5 out of 5 stars

I have been using PerfectTed since last year during my Matcha craze phase. (Vanilla matcha powder from Tesco’s) after I wanted an affordable alternative to the pricey daily matcha I would buy from t... See more

Company replied

Rated 5 out of 5 stars

I’m obsessed with perfect ted matcha! I don’t often leave reviews but my experience with their matcha for the past two years has been fantastic! It’s incredibly good quality and great value for money!... See more

Company replied

Rated 5 out of 5 stars

Perfect Ted is the best matcha I have ever tried! All there flavours are absolutely delicious and they add such a nice touch to my matcha. Not to mention perfect ted matcha has a gorgeous green colour... See more

Company replied


Company details

Written by the company

PerfectTed is all about redefining energy. We create plant-based, matcha-infused drinks that give you natural, sustained energy without the crash. Made with only the finest ingredients, our drinks are a cleaner, healthier choice for those who want to stay on top of their game.


Contact info

4.2

Great

TrustScore 4 out of 5

379 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(379)

274 reviews in the last 12 months

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Rated 1 out of 5 stars

The new energy drinks are awful

The new energy drinks are awful. Adding Stevia instead of natural sugars has made it overly sweet and artificial tasting. Just like any other low calorie energy drink now. Seems like a weird choice to try and compete with Monster and Red Bull when they previously had something unique and a weird time to make a formerly UPF free choice now ultra processed when the trend is the other way round. Poor strategic choice and bad taste.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Matcha Concentrate, Very Artificial, Avoid

Really wanted to like the matcha concentrate, as it speeds up a morning routine. It is absolutely terrible though! The only thing that can be tasted is sweeteners and artificial flavouring. When you open the bottle, there's a pungent chemical fragrance which is all you can taste. Poor quality. Definitely avoid.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE this matcha

LOVE this matcha! Ceremonial grade and a lovely flavour. So easy to make and better than the coffee shop ones! Better quality and saving money, win win!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Big matcha lover!’

I’m a big Matcha lover and I saw that PerfectTed was flooding social media I had to get my hands on it! I’m a busy mum with a busy life and as much as I’d love to use the kit to make my own I think the convenience cans are amazing, I can order them on my weekly Ocado shop, keep them in the fridge and get my match hit when I need one in the quiet moments of life. It has a really strong matcha taste and the flavours are a really nice balanced accompaniment, sometimes the added flavour can completely overpower the matcha. I’m a big fan and will certainly be adding these to my food shops where I can

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

I have used this product for a very…

I have used this product for a very long time , however I have noticed over last couple of purchases that it has been lumpy and not creaming smoothly as it used to. I just wanted to give feedback and ask if a different product has been supplied to a specific retailer. There is no way to do this or have this discussion on the official website and it just says they do not deal with product bought through a retailer. This is not only disappointing it also leads me to believe that they are not interested in quality once sold to a retailer. I only wanted to give feedback but I am now looking for another brand . Is the quality different if purchased in a supermarket or did I just get some poorly stored Matcha , I guess I will not know !

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

I love the energy drinks

I love the energy drinks - made with fruit juice, matcha green tea and natural flavourings; it feels like a natural and healthier way to get a hit of energy when needed. The peach flavour is delicious and fruity as expected.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

My favourite matcha powder 💚

I’ve tried quite a few matcha powders, but PerfectTed is definitely my favourite. The taste is smooth, naturally sweet and not overly bitter, and it makes such a good matcha latte. I’ve genuinely become obsessed with it and keep coming back to it. 💚

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

I’m normally not a fan of Matcha but…

I’m normally not a fan of Matcha but the white chocolate protein was so delicious and actually tasted like milkshake.
It was smooth and velvety with a subtle taste of Matcha. Would definitely buy again.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

WORST MATCHA BRAND IN UK

Customer support team is not helpful at all. The matcha latte cans taste processed as anything and are packed with so many sweeteners. Overpriced and not worth it

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service contact

I had an issue with the whisk I purchased, after a chat online, Tania from customer services got in touch, she asked me to try doing something with the whisk which unfortunately did not work, she then sorted out a replacement to be sent. Excellent customer services, love the ceremonial matcha it’s gorgeous

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, Creamy and Perfectly Balanced

I’ve really been enjoying the PerfectTed Vanilla Matcha Latte. It has such a smooth and creamy texture, and I love that it isn’t overly sweet. The vanilla and matcha are really well balanced, and it’s become such a nice option to have with lunch or as a little treat. I also appreciate the gluten-free oat milk and no refined sugar. Definitely worth trying if you love matcha but still want something light and refreshing!

August 8, 2026
Unprompted review
Rated 3 out of 5 stars

AI customer service bitter matcha

The postage, packaging and product (not the matcha) was great.
The matcha and AI customer service emails not so much.
The matcha is the most bitter matcha I have ever had. I would not recommend it at all. And when you email them privately to give your positive a negative feedback you are treated with a typical AI response. Hence why I’m here making it public.
Put as much effort into the matcha and customer service as you do your other products, delightful packaging and fast delivery

August 10, 2026
Unprompted review

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