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Rated 4 out of 5 stars

I have never had a problem with the locations near me. I collect cologne/perfume I have inspos, middle eastern, main stream and niche in my collection of over 250 bottles. To hear people calling scent... See more

Rated 1 out of 5 stars

PLEASE STAY AWAY! Went to one of their physical stores with my family while on vacation, in a legit outlet mall, only to find out the perfume is not authentic. As an EDP concentration, it wasn’t even... See more

Company replied

Rated 1 out of 5 stars

All their feedback is saved comments just copy/pasted to the replies, done by the marketing with no personal feedback. BEWARE: Claude Marsal, Duccio Paolini, Absolute, Sofia Belluci, Gerard Monet, am... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience at Parfum Europa (Store 3E18) at the Orlando International Premium Outlets at around 7:30 PM. The sales associate, Lemmons, was rude and unprofessional. I asked i... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. also in
  3. Clothing Store

Written by the company

For Perfumes 4U, perfumes are a subtle touch of elegance that lingers in the memory of whoever smells it.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

86 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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2.5

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(86)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

I have never had a problem with the…

I have never had a problem with the locations near me. I collect cologne/perfume I have inspos, middle eastern, main stream and niche in my collection of over 250 bottles. To hear people calling scents fake is ridiculous. Because they offered you a similar scent profile at a lower cost to the original and you don’t know the name of the brand. Do some research , get a test spray on skin and walk around the mall so you can get the opening, mud and dry down and the projection and sillage. Not all edp, perfume and edt perform the same . I have parfum concentrations from big brands that did not last as long as some of my edt form other brands. Skin chemistry matters.

September 7, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THEM

PLEASE STAY AWAY! Went to one of their physical stores with my family while on vacation, in a legit outlet mall, only to find out the perfume is not authentic. As an EDP concentration, it wasn’t even as strong as a body mist. It sprayed like oily water. I’ve been collecting fragrances for half my life so I’m pretty familiar how fragrance should perform. Couldn’t even find a batch code on the actual bottle. My family paid retail price for the bottle. It’s fine to sell inspirations or knockoffs with obvious comically different names, but to sell actual counterfeits? I don’t know how some people sleep at night…

August 14, 2026
Unprompted review
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Reply from Perfumes 4U

Dear Customer,

Thank you for taking the time to share your concerns with us. We are sorry to hear that you were disappointed with your purchase and experience.

We would like to clarify that Perfumes 4U does not sell counterfeit fragrances or products represented as something they are not. We have been proudly serving customers for more than 20 years and have established a strong presence in the fragrance industry, with more than 60 retail locations across the United States, Canada, and Puerto Rico, including stores in some of the most recognized outlet malls in the country.

We take the authenticity and quality of the products we offer very seriously and work with established suppliers to maintain the standards our customers expect from us.

That said, we take your comments regarding the fragrance's performance and the absence of a batch code seriously. We would appreciate the opportunity to review the specific product and your purchase in detail to better understand what may have occurred.

If you are willing, please contact our Customer Service team with a copy of your original receipt and photos of the product and packaging. This will allow us to investigate the matter with the appropriate team and provide you with a proper response.

We value our customers and appreciate you bringing your concerns to our attention.

Kind regards,

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience at Parfum Europa (Store 3E18) at the Orlando International Premium Outlets at around 7:30 PM. The sales associate, Lemmons, was rude and unprofessional. I asked if they had a specific perfume, and she pretended not to hear me. She didn’t even look me in the eyes. When I asked again, she simply pointed in the general direction of the perfumes with her finger instead of helping me. This is not the level of customer service anyone should expect. I do not recommend this store

July 14, 2026
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear Patrice, Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet your expectations.

Providing friendly, attentive, and professional customer service is one of our highest priorities, and we are truly sorry to learn that you felt otherwise during your visit. Your feedback is important to us, and we will share your comments with the store management so this matter can be reviewed internally and addressed with the appropriate team.

If you would like to provide any additional details, please feel free to contact our Customer Service team at customerservice@perfumes4u.net. We would appreciate the opportunity to learn more about your experience and assist you further.

Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with the level of service you deserve on a future visit.

Kind regards.

Rated 1 out of 5 stars

Scam

Scam, parfum fake. Don’t buy parfum

April 26, 2026
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear Vanessa, Thank you for sharing your feedback. We are truly sorry to read your comment and regret that you feel this way.

Perfumes 4U has proudly served customers for over 20 years in the fragrance industry. We have grown to more than 57 store locations across the United States, Puerto Rico, and Canada. We take great pride in offering our customers an exceptional shopping experience, with a multilingual team committed to providing personalized and efficient service. Please note that we do not sell counterfeit products, and all concerns regarding authenticity are taken very seriously.

We would sincerely appreciate the opportunity to review your experience in detail and assist you directly. Kindly contact our Customer Service team at customerservice@perfumes4u.net with your purchase information, store location, and any photos or details you may wish to share.

Thank you for bringing this to our attention. We value every customer and hope to have the opportunity to address your concerns properly.

Kind regards.

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Rated 1 out of 5 stars

❌ *Fake products



❌ *Fake products – do not trust this website!*

I ordered two perfumes from parfem4u.com and unfortunately received *counterfeit products*. The packaging and scent were clearly not authentic. I contacted the seller but received no meaningful response. This website is misleading and dishonest — *avoid at all costs*. I’ve reported them to consumer protection authorities and urge others to be cautious.

September 29, 2024
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear Customer,

Thank you for your message. Please be assured that we do not sell replicas or counterfeit products, all of our items are 100% authentic.

If you require any assistance with your order or have any questions regarding our products, please do not hesitate to contact our Customer Service team (customerservice@perfumes4u.net), who will be happy to assist you.

We appreciate your trust in us and look forward to serving you.

Best regards,

Rated 5 out of 5 stars

The gentleman took his time with my…

The gentleman took his time with my teenage son. He gave him several options starting from 20- 200s. My son didn't know the difference. He chose what he liked. We left without purchasing anything. My son later went back to buy two of his favorites. He got both for about $100. I researched for authentication of the cologne. Both are authentic, and each retails for over $200.

He did tell us to check the wrapping as a previous employee/owner was caught swapping out bottles or selling empty ones. Both bottles & boxes were sealed and wrapped well in clear cellophane. One bottle has a serial number engraved on the bottom and one does not, but apparently the brand doesn't engrave them.

Each fragrance lasted over 24 hrs with a single "splash" on my son's wrist.

Overall, we were very impressed. I was skeptical about brands/price and possible fakes. They have definitely won me over.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

I brought two bottles and they seem…

I brought two bottles and they seem water down version of Claude Marsal. I wish I could return them but it’s been passed the 30 days I feel ripped off

January 12, 2025
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear D, Thank you for reaching out to us. We regret that your shopping experience did not meet your expectations. Unfortunately, due to our purchase policies, we are unable to process any exchanges or returns after 30 days from the purchase date.

However, we would be happy to review the items in detail to ensure there are no irregularities and provide you with any necessary reassurance. Please rest assured that all our perfumes are 100% authentic.

If you have any questions or concerns, please feel free to contact our customer service team at customerservice@perfumes4u.net, and we will be happy to assist you.

Best regards!

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Rated 1 out of 5 stars

I ordered from them online today

I ordered from them online today, I haven’t received a confirmation email or way to track my order, however my card was charged, I’ve called all their numbers and emails no response and just voicemails. Absolutely ridiculous. I will never shop here again and I’ll make sure to recommend to everyone not to shop there.

July 18, 2024
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Hi Charissa, We acknowledge your concern. Please note that all orders correctly processed through our platform, www.perfumes4u.com, generate an automatic email with the purchase details, including the order number, once completed. We have sent you an email to assist you further and are awaiting your response.

Thank you for your patience. We look forward to resolving this matter for you.

Best regards,

Rated 1 out of 5 stars

Total lack of disrespect.

I'm extremely disappointed in the total lack of disrespect that I've received at the Tanger location today. Out of the 4 staff working only one acknowledged and greeted me while the other three blatantly disregarded me and glared with unnecessary judgment which made me feel uncomfortable, and had my mom leave the store as she felt uncomfortable.

Very disappointed.
I will never be back to this location.

June 1, 2024
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear Mickenzie, We are sorry that your shopping experience wasn't the best. We would like to review what happened in detail and would like to know if it's possible to speak with you about this incident. If so, please confirm your contact information through this platform or by writing to us at customerservice@perfumes4u.net. We look forward to your response. Best regards.

Rated 1 out of 5 stars

Hire an actual employee not a tiktok star

I went to a Perfumes 4U in the Las Vegas north premium outlet and i walk into the store look to the right following the person i was with, i was imminently asked how they could help me, i ask “do you have any cologne for sale?” she answers “ seriously dude?” in a snarky and hateful manner while pointing to my left keep in mind she saw me walk in there and never look to that side of the store but she decides it’s fine to be rude. It’s unprofessional and rude i felt uncomfortable in there and worst of all she has that one annoying teen girl accent that’s pretty much is “sooo like what can i do for you🙄” which makes it worse because she can’t even speak right?? Get someone who can speak correctly and maybe at least speak to customers correctly i went to perfumania to buy the cologne i saw was there before leaving but thankfully Perfumania has the respect and didn’t decide to be an ass.

May 10, 2024
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Dear Customer,
We deeply regret that you did not have a positive experience with us. We want to understand what happened and improve our service. Please write to us at Customerservice@perfumes4u.net so we can talk with you, if possible, through a phone call.
Regards.

Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, rude worker!

March 16, 2024
Unprompted review
Perfumes 4U logo

Reply from Perfumes 4U

Hi Tianna! Your feedback is important to us, and we are here to listen. Please send us more details about your experience at Customerservice@perfumes4u.net so we can take action and assist you. Regards!

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Rated 4 out of 5 stars

Went to the casino perfume store

Went to the casino perfume store. Dealt with a wonderful , kind, and knowledgeable woman named Elizabeth. She took her time allowed me to sample a bunch of perfumes before choosing the right one (was the first sample she gave me) would recommend seeing her

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

untrustworthy business

untrustworthy business. They take customers as fool.
I placed an order about $700, they asked me to provide docs to proof I am the card holder otherwise they cancel my order. It is just so weird. I never met this before. I like that perfumes, so provided docs already but they still cancel my order no matter what I said.
After canceling my order, they rise price from $105 to $165 , They just take me as fool. They found some excuses to cancel order then rise price.

December 7, 2023
Unprompted review
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Rated 1 out of 5 stars

Perfumes4U is a jock

Perfumes4U is a jock. I was call by Susan from Human resource for on interview on Tuesday 11 am. I waited till 11:14 am and she did not called. She asked me if it was possible to interview on Wednesday at 12 pm again no show and she contacted me once again to reschedule it for Thursday at 12 pm and again no show. This organization is what the customers and employees say it's. I will never accept on interview from this organization very unprofessional and horrible behaviours. Good luck to them in finding good talent.

September 14, 2023
Unprompted review

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