My Beagle, Bella, has had persistent skin allergies for as long as I can remember. Within just a couple of weeks, I noticed a significant reduction in her itching and scratching. The supplements con... See more
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Easy to set up account and pay over the phone handy for those who don't like using internet for paying/ordering, the lady I spoke with was most helpful and doublechecked I was aware of what was requir... See more
Company replied
Dreadful customer service. Ordered meds for two dogs in june. Still saying order in process. Have called three times and emailed. Not reply to email. No reply on calls and recording gives. Different c... See more
Company replied
I have just had a delivery of insulin that was held up during the week by my vet. I took a picture because not only was it so well packaged, it arrived as promised. I was worried sick due to the delay... See more
Company replied
Company details
Information provided by various external sources
Find a wide range of medicines, supplements and pet essentials for your animals all at typically half the vet price. We are a UK veterinary dispensary offering expert advice and a first class customer experience.
Contact info
Pet Prescription Ltd PO BOX 171 , BS31 9EG, Bristol, United Kingdom
- 01761 258 517
- info@petprescription.co.uk
- www.petprescription.co.uk
4.3
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Take too long to respond to problems!
Take too long to respond to problems!
Once sorted delivery is quick!
August 22, 2025
Unprompted review
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Delivery is fast and prices are…
Delivery is fast and prices are excellent - no complaints here..
June 15, 2025
Unprompted review
I love that this store carries a wide…
I love that this store carries a wide range of pet products, from the essentials to the unique and fun items. It's always a pleasure to shop here very helpful fast delivery 👌.
April 15, 2025
Unprompted review
Fast deliveries and the staff is very…
Fast deliveries and the staff is very helpful!
February 7, 2025
Unprompted review
My Beagle
My Beagle, Bella, has had persistent skin allergies for as long as I can remember. Within just a couple of weeks, I noticed a significant reduction in her itching and scratching. The supplements contain high-quality ingredients like omega-3 fatty acids and probiotics, which seem to have made a huge difference. Bella’s coat is now soft and healthy, and her overall mood has improved drastically. If your dog suffers from allergies, this product is a must-try!
December 22, 2024
Unprompted review
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Great service.
Great service.. speedy deliveries user friendly system and have had to contact direct for query and found staff both helpful and friendly 😊
So easy to order prescriptions and sensible prices.
November 26, 2024
Unprompted review
Good prices
Good prices, eVery customer oriented with easy to use website and friendly, helpful people at the end of the phone if needed.
On my experience I would recommend Pet Prescription to anybody needing pet medications
August 9, 2024
Unprompted review
Fast and reliable service
Fast and reliable service. The item arrived promptly and well packaged.
Would highly recommend.
March 6, 2024
Unprompted review
The staff was helpful in finding the…
The staff was helpful in finding the perfect options for my pet's dietary needs! I'm grateful for their expertise and guidance.
September 29, 2023
Unprompted review
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The staff was helpful in finding the…
The staff was helpful in finding the perfect options for my pet's dietary needs. Highly recommended!!!
March 29, 2023
Unprompted review
I love that this store carries a wide…
I love that this store carries a wide range of pet products, from the essentials to the unique and fun items. It's always a pleasure to shop here.
February 17, 2023
Unprompted review
Reply from Pet Prescription
Hi Caitlin,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Drugs Online
Customer Care Team
Excellent prompt service and delivery
January 23, 2023
Reply from Pet Prescription
Hi Catherine,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Drugs Online
Customer Care Team
A bit disappointing this time
A bit disappointing this time. I sent a prescription by email and it took a week to process it. We almost ran out of meds. Unusual this, the service is usually tip top
January 12, 2023
Reply from Pet Prescription
Good morning,
Thank you for your feedback!
Pet Prescription is no longer in service. If you need any further help please contact contact@petdrugsonline.co.uk and they will be happy to help.
Kind regards,
Sam
Customer Care Team
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Have been using Pet Prescription for a…
Have been using Pet Prescription for a few years now and they remain constantly
Good value and provide an excellent service.
Thank You
January 27, 2023
Reply from Pet Prescription
Good morning,
Thank you for your feedback it is really appreciated.
Kind regards,
Chelsea
Pet Prescription
Customer care team
Although I submitted this claim in July…
Although I submitted this claim in July of last year, and had received two or three reminders that the claim was being looked into, I finally received into my bank the amount claimed for less the percentage excess.
Regards
Christine Williams
July 24, 2022
Reply from Pet Prescription
Hi Christine,
Thank you for your feedback.
Unfortunately Pet Prescription is no longer operating but we would like to help if possible.
If you'd like to discuss this further, please get in touch with us directly at customercare@petdrugsonline.co.uk please include your order number and full address with postcode so we can help out as quickly as possible.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
There were no problems this time
January 17, 2023
Reply from Pet Prescription
Good morning,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Customer Care Team
Speedy service helpfull customer…
Speedy service helpfull customer service staff ,speedy saves money
January 24, 2023
Reply from Pet Prescription
Hi Brian,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Customer Care Team
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Excellent service as always
You always come up to the mark very helpful people many thanks 😊
January 12, 2023
Reply from Pet Prescription
Hi Jennifer,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Siobhan,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
As ever good practices
As ever, quick and easy to use. Polite knowledgeable people to talk to,saves me money!
December 15, 2022
Reply from Pet Prescription
Hi Ruth,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
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