Pharma Nord UKReviews 

8,726
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness for various health concerns and overall well-being. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day and being well-packaged. Reviewers also appreciate the excellent customer service, describing staff as pleasant, efficient, and helpful, making the ordering process smooth and easy. However, some customers experienced issues with products being out of stock or receiving items that would expire before they could be fully consumed. A few other people also felt that some products, like Omega 7 capsules, went rancid well before their stated expiry date, leading to dissatisfaction and a decision not to reorder.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality and effectiveness... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and speed of the ordering process.... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and friendliness. Many... See more

Quality

Consumers consistently express satisfaction with product quality, frequently describing items as superb,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied

Rated 5 out of 5 stars

Wonderful friendly, helpful staff. Next day delivery, beautifully packaged. Superb choice of top quality goods I wouldn't do business with any other firm. Being over 6o l also get 10%off !!!

Company replied

Rated 5 out of 5 stars

I have been saving up the complimentary vouchers enclosed with every box of tablets and applied to Pharma Nord UK to "buy" some expensive tablets. My "purchase" was acknowledged and tablets received w... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,726)

346 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and products.

Response to orders is quick. Items come well packaged, so not damaged, but not overpackaged. So you don't have tons of paper and huge boxes to get rid of ,like some companies do. I've been using their bio carotene for a couple of years and it really helps as I have very fair skin.

July 2, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks Anon!

We love that you have recognised that we have tried to streamline our packaging when sending orders to customers.

We'll always make sure the least amount of packing required is used to minimise any waste on the other side.

Did you know that you can re-use our boxes too? There is a second self sealing strip after you open it! Every re-used box goes towards helping the environment!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

All good

All good, fast delivery. All supplements are in a good packaging.

June 23, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Chinn!

Please let us know what we need to do to get that final star!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent service

Have being buying regularly from Pharma Nord for several years. Their products are well packaged and they always dispatch the same day. Delivery is incredibly fast. Most orders arrive on the next working day. Excellent service.

July 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you so much for the excellent feedback, Valentina!

We are very grateful for your custom over the years!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Much appreciated research

Much appreciated research, expertise, customer service, quality. Products and delivery always excellent.

July 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

This is exactly what we love to hear SL, we are so pleased that everything went well!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

A very prompt service.

A very prompt service.

June 29, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Helen!

Thank you for taking the time to share a review, it's good to know that we are getting it right!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Needed help with using points so phoned…

Needed help with using points so phoned & it was all clearly explained to me . The point system is great as I got a free item so feel that I get an extra reward as well as quality products.

June 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Caroline,

Thank you for your feedback - we're super pleased to hear that you had a great experience with our customer service team. I'll be sure to pass over your comments for them to see, they'll be delighted.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

The delivery was excellent.

The delivery was excellent.

June 25, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Peter,

We always dispatch with Royal Mail 24, and ship on the same day if ordered before 3pm - meaning you should get your products as soon as the very next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent

Excellent s

June 22, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great service and great product

Great service and great product

June 23, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks John, Glad to hear everything went well!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Vitamins…800iu 20ug

It was easy to order my own vitamins online & were in my budget. They were delivered by Royal Mail, so very happy.

The only issue I have, they used to have 7 in a line, which made it easy to see if you forgot one. They now only have 6 in a line.

I would recommend, as they have the right units.

May 17, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi PB,

Thanks for the feedback! The blister sheets changed a little while ago in an effort to help reduce overall packaging, but I can see why 7 in a row may have been handy!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always a great experience buying from…

Always a great experience buying from Pharma Nord, 5 days from order to delivery via Royal Mail.
Highly recommend them.
Thank you,
BM.

June 20, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That's wonderful to hear Barbara, Thanks for choosing Pharma Nord!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great local firm

Ty Just ordered online and already despatched. Seems like a good company with good selection of products. Will order again .

June 23, 2026
Unprompted review
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Abkjh,

Thank you for choosing Pharma Nord, you're in great company! Make sure to look out for reward points in each box of product you buy. They can be redeemed for some free products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Speedy delivery

I was pleased with the speedy delivery, within the stated time slot. I've used the product (BioActive Omega 7 capsules) before, so I know it will be good.

June 23, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hello Ms Milne,

Thank you for taking the time to share some feedback. We hope that you continue to enjoy our Omega 7!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Parcel still not arrived

Parcel still not arrived. I would not use Royal Mail again. Tracking seems unable to find it now.

June 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Garry,

We are really sorry to hear that your parcel has not arrived. I have your email address and I will ask a member of our customer service team to contact you urgently to resolve the issue.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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