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Pharmercure Reviews 

397
•
TrustScore 4.5 out of 5

4.7

Delivery Service
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Company details

  1. Delivery Service

Written by the company

Pharmercure è la piattaforma per ordinare online e ricevere a domicilio tutti i prodotti acquistabili in farmacia, compresi i farmaci con ricetta.

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4.7

Excellent

TrustScore 4.5 out of 5

397 reviews

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4.7

All reviews

(397)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very helpful and patient

So I made the order like on a Saturday night and it was understandable that they can’t deliver the following day which is Sunday. Then, today (Monday), I missed their call in the morning but still, they delivered the item in the afternoon. The staff were english speaking also which is really heppful for someone who isn’t fluent in Italian. I’m so happy with the overall service and will surely order the same item from them :)

May 18, 2026
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Reply from Pharmercure

Thank you so much for sharing your experience!

We’re very happy to hear that, despite the weekend timing and the missed call, the delivery went smoothly and that you were satisfied with our service. We’re especially glad to know that our English-speaking support was helpful to you — making the experience simple and accessible for all our customers is very important to us.

Thank you again for your trust, and we’ll be happy to assist you again in the future!
Pharmercure Team

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Rated 5 out of 5 stars

Great service.

July 23, 2025
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Reply from Pharmercure

Ciao, grazie mille per questa recensione e per aver apprezzato il nostro servizio.

Il Team Pharmercure

Rated 5 out of 5 stars

Farmaco introvabile

Grazie per avermi procurato un farmaco introvabile nonostante prescritto dalla dottoressa

January 12, 2024
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Reply from Pharmercure

Gentile cliente, grazie mille per questa recensione positiva.
Per noi e per le nostre farmacie partner è fondamentale facilitare l'approvvigionamento dei medicinali, soprattutto se difficili da reperire, e supportare i clienti alla ricerca di prodotti carenti.

Il Team Pharmercure


Rated 5 out of 5 stars

Smooth and simple

I just tried Pharmercure, to deliver something when I couldn't go the Pharmacy myself, and everything was quite smooth, simple and efficient.

January 5, 2024
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Reply from Pharmercure

Hi Joana, thank you for your review. We're happy we met your expectations and we hope you'll use our service in the future too.

Il Team Pharmercure

Rated 2 out of 5 stars

I do not recommend it if its something…

I do not recommend it if its something urgent. My order came very late

December 13, 2023
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Reply from Pharmercure

Dear Customer,
Thank you for your review, it's always very helpful for us to get to know what our users think.

We’re so sorry that your experience didn't match your expectations, but our service does not provide an immediate delivery, as it's clearly stated on our website.
All orders are collected by our riders directly at the pharmacy, and then delivered to the provided customers’ address at the selected time slot. This means that every delivery slot lasts three hours, the morning one is from 11 am to 2 pm and the evening one is from 5 pm to 8 pm.

Your order was delivered at 2pm, so it was on time, even if it wasn't fast enough to satisfy your urgent need.
We really hope our service was useful anyway and that, knowing how it works, you'll give us another chance in the future!

Best regards

Il Team Pharmercure

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