Top quality customer support.
My Philips hue hub I bought on Amazon was no more working. They verified the issue and they sent me a new one.
June 21, 2024
Unprompted review
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1.8
Poor
225 reviews
No history of asking for reviews
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Dumb service from a understimulated AI obsessed of how many difficult words it can churn out. DO NOT BUY
January 24, 2024
Unprompted review
Philips refuses refund after not delivering products
I had ordered products in the online shop. Because of some mistake that happened at the shipping company, the products did not get delivered. Instead, they were sent back to Philips.
I then tried to get a refund, since I had payed for but not received the products. Even though I sent Philips the shipping company's confirmation that the products had been sent back to Philips, Philips refused to refund me. In other words: They kept my money even though they now had the products I had payed them for.
For about half a year, they kept coming up with more and more reasons as to why they could not refund me, each time asking me for more documents to proof my claim, such as, for example, copies of the communication between me and the shipping company. I sent them all the requested documents. Eventually, they just stopped replying.
To sum up: They did not refund me, had no reason to not refund me, and they kept me busy for half a year just to avoid having to repay me what I had payed them for goods that never reached me. They simply pocketed my money.
September 2, 2022
Unprompted review
TV PHILIPS Philips 43PUS7406/12 TV 109,2 cm (43") 4K Ultra HD Smart TV Wi-Fi
acquistato a novembre presso Euronica di Limbiate, un tv Philips 43PUS7406/12 TV 109,2 cm (43") 4K
Ultra HD Smart TV Wi-Fi. non possiede il telecomando vocale ma ancora peggio non legge le chiavette USB. debbo già portarlo in assistenza. mi sono rivolto al negoziante ma con amara sorpresa anche quelli che stanno vendendo sono cosi, MAI PIU' PHILIPS
October 25, 2021
Unprompted review
Precise shipping and worth to buy…
Precise shipping and worth to buy products from Philips.it
December 21, 2018
Unprompted review
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Decent DAB radio with slight flaw
I purchased a Philips DAB radio (model number AE5220/12) from Amazon, it came all the way from Italy which took about a week. The radio is pretty powerful and stylish but one flaw I have noticed is that the power switch sometimes doesn't work first time, you have to switch on several times to get reception. Overall I am pleased with the radio.
May 19, 2016
Unprompted review
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