Phoenix Casting Agency Reviews 

am a musical artist, songwriter, music composer and story teller

Phoenix Casting are without doubt the best casting agency for supporting artists in the South West. I have been working for them now for coming up to 2 years and always find all the bookers very friendly, efficient and professional. Their online chit system is really clear and operates smoothly. I am pleased that I get a good number of regular shout outs, even though naturally, it is a smaller percentage that translate directly into work due to what production might be looking for each part. Thank you Phoenix team and I'm really looking forward to lots more exciting opportunities in 2026!

I have worked with Phoenix Casting over the past six months. I believe the company honours what they agree regarding fees. The staff are also helpful. I have done a few shoots with them, and the ones I have done were great. I would recommend them.

I live in Cardiff and did get work. But last year, just 1 job and paid fee, this year again 1 job to take their fee, then lots of "shoutouts, followed by released" but nothing. Just look at their bad ratings, 20%,

Scammers

I have been cast once in 3 years I reply to every shout out and hardly ever get a response will be taking them off my list and go back to a proper job

I've been an SA with Phoenix Casting Agency for approximately two years and they are, by far, my favourite agency to work with. Not only have they consistently provided jobs for me, but whenever I have questions, the entire team is readily available to chat and help. The level of communication they maintain is unparalleled. I cannot endorse this agency enough. I appreciate their professionalism and support!

Any issues I have I can email and they’re responded to within the same week or even the next day.

I’ve been with Phoenix since July 2019 - getting on for five years now - and the agency has consistently gotten me a great deal of work in that time period, whether it be as a villager, vampire, police officer or any of the hundreds of roles they have gotten me in between. Communication is key in this business, especially when you’re first starting out and unsure of what to do or where to go, and Phoenix gives artistes booked through them all the information they need in a concise yet eloquent manner. If I’m waiting to hear back about a booking then they will keep me in the loop before I have even had to think about giving them a nudge - I do wish the world of literature, which I’m also involved in, was the same! Whenever I’ve had to phone up or email the office however they have been most helpful in either answering my query promptly or giving me the correct information to resolve the problem.

I have also met many incredible people through this line of work that I am now lucky enough to call friends (the social aspect of it can’t be overrated) and I am honestly yet to hear of anyone having a bad experience with Phoenix. Overall, I couldn’t recommend Phoenix Casting Agency enough.

Excellent agency they give clear and concise calls and I’ve been with them since 2013 would highly recommend them to all aspiring actors and SAs

Phoenix are a great agency to be part of and I have been really fortunate to work for them over the last few years! They are professional, friendly and great at communicating. They are also great at updating us with any changes that may occur before or during a shoot.

Excellent. The best supporting artist agency in the West. Timely communication, quick notification of booking or release and payment within weeks rather than months. I wish all agencies were like this.

Casting is critical and complicated! However, in my experience, Phoenix Casting makes things feel easy and straightforward.
Their team is consistently professional and extremely organised. Their level of communication has been truly amazing, throughout, always making me feel comfortable and supported.
Highly recommended

Extremely professional.
A must for anyone wanting to seek work as a supporting artist in Wales and the South West of England.

I joined Phoenix back in 2012 and they have been amazing! The staff, structure of their booking system and personal approach is first class. I cant thank them enough for what they do for me

I have been working for the guys at Phoenix for over 10 years now, and in my opinion they are the best SA agency out there by a West Country mile! Great team, very friendly, knowledgeable, helpful, and professional. Just the best.
Dan.

I've been on Phoenix's books for a year now and I have been really quite successful with with jobs they have put me forward for. I've felt so well looked after as the whole team are friendly, helpful and knowledgeable. Thier online portal is easy to navigate and I can't praise they highly enough.

The team at Phoenix has been great with finding me walk-on roles for the past 3 years. Clear communications, upfront information on rates, casting as it should be. With a special thanks to Lucy for always going that extra mile to make things work <3 x

Phoenix are always professional,friendly and approachable. They support their supporting artists every step of the way. If your just starting out or a seasoned artist,they are more than happy to help.

As an SA for nearly 2 years now I'm confident in saying Phoenix Casting are the gold-standard for SA agencies. An approachable and endlessly helpful team, fast and reliable payment, and a brilliant AV system - seriously, all agencies ought to have a Maybe option when you respond to an enquiry. I'm always proud to represent them on a booking. I don't mind paying the book fee with Phoenix because I get enough offers of work through them that it's absolutely worth one slightly underpaid day for what else comes after. If you're in the South West and Wales, get onto Phoenix!

a good, solid Extras agency. have an easy to navigate profiles webpage which is easy to update. accepting job offers and check ins are easy through MMS text messages